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Novotel Basel City

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30 Dec31 Dec
1 room, 2 adults, 0 children
Standard Room
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Certificate of Excellence
GreenLeaders Silver level
Property amenities
Free High Speed Internet (WiFi)
Room Service
Wheelchair Access
Public Wifi
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Banquet Room
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
Hotel links
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Full view
87Good for walkers
Grade: 87 out of 100
236Restaurantswithin 0.5 km
50Attractionswithin 0.5 km
Reviews (458)
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All reviews tram stop memory foam mattress executive room nice hotel good sized rooms accor hotels business travel walk in shower the central railway station necessary amenities modern facilities long stay fast wifi room price hot breakfast family room small fridge
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1 - 5 of 194 reviews
Reviewed 31 October 2018

We chose the Novotel Basel City because we attended a function close-by. It's a typical Novotel: Functional, yet slightly anonymous and not very charming. Our room, of modest size, was facing the busy street intersection, but was sound proof. However, windows cannot be opened. Two...More

Date of stay: October 2018
Thank aferret
Response from Mario Max L, Leiter Front Office at Novotel Basel CityResponded 2 November 2018

Dear Aferret, Thank you for taking the time to tell us about your experience at the Novotel Basel City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a...More

Hotel's Favourite
Reviewed 16 October 2018

What a pleasant stay we had at this hotel. Friendly and very professional check-in, the room clean and nice, all staff members at this hotel worked together as a team, and a happy one at that. We highly recommend the Novotel Basel City.More

Review collected in partnership with Accorhotels.com
Date of stay: October 2018
Thank Gerard F
Response from Mario Max L, Leiter Front Office at Novotel Basel CityResponded 18 October 2018

Dear Gerard, We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 10 October 2018 via mobile

We really loved the hotel, from its practical location to its modern design. The room was spacious, beautiful bathroom, well air conditioned, and SUPER CLEAN. As mentioned by other reviews you do get a free transport card, and we used it to get around on...More

Date of stay: October 2018
Thank jasvinder s
Response from Mario Max L, Manager at Novotel Basel CityResponded 11 October 2018

Dear jasvinder s, We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 2 October 2018 via mobile

I was there for one night only. The staff were professional and friendly. They also had excellent English. The bedroom was very up to date. Lovely breakfast too. Calm music in the background. Very central.

Date of stay: October 2018
Thank paulharhen
Response from Mario Max L, Manager at Novotel Basel CityResponded 4 October 2018

Dear Paul H, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Max Lavori Room Division Manager Novotel Basel City

Reviewed 1 October 2018

We stayed here for one night before departing on our river cruise. Upon check in, I was told that someone with my exact same name had checked in earlier?!?! There was obvious confusion, but the desk clerk was kind enough to give us a complimentary...More

Date of stay: September 2018
Thank PackFan320
Response from Mario Max L, Manager at Novotel Basel CityResponded 4 October 2018

Dear PackFan320, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Max Lavori Room Division Manager Novotel Basel City

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Questions & Answers
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Sue L
29 August 2018|
AnswerShow all 2 answers
Response from Ringo_Traveling | Reviewed this property |
I think it’s 24 hours. You use your room card to get in. There’s water and towels at the gym.
Juliana K
12 July 2018|
AnswerShow all 3 answers
Response from NadierMady | Reviewed this property |
I am sure they have an iron set, upon request. However, the laundromat i have not used, so no idea. Around the hotel is a little bit quiet area, I don't think there is a laundry in the area
24 June 2018|
AnswerShow all 5 answers
Response from Jim D | Reviewed this property |
The hotel is within three blocks of the main transportation hub of train station and bus services. You can virtually travel anywhere in or out of the city from here.
Room Tips
"The room we had was on the 4th floor and was large, modern and well equipped. Aircon was a little slow but..."
11 Jun 2018
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"try go as high as you can"
1 May 2018
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"Some noise of traffic and trams in case your windows are ahead to the street"
18 Oct 2017
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"I think they're all the same - quiet!"
12 Sep 2017
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US$114 - US$238 (Based on Average Rates for a Standard Room)
SwitzerlandCanton of BaselBaselSt. Alban
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