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Airport Hotel Basel

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#15 of 51 Hotels in Basel
Certificate of Excellence
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653 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Eindhoven, The Netherlands
Reviewed 11 September 2013

I had just one overnight at this hotel. It is a quick ride on the number 50 bus from the airport (first stop after it leaves the airport). When you walk in it has the appearance of a pretty run of the mill airport hotel. However, the reception staff are very friendly and helpful, and the rooms have all just...

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Helpful?
Thank David D
airporthotelbasel1, Manager at Airport Hotel Basel, responded to this review

Dear Guest, thank you for your comment. It is very important to hear what our Guests have to say about their experience. You are correct when you mention the luck of coffee making facilities in the room. It is something we are looking at implementing in the future. There are no mini Bars in the room for one main reason....

Reviewed 3 September 2013

The hotel is clean, well run, and (for Basel) pretty reasonably priced. We had an early morning flight from Euroairport (6:20 am) and decided to stay close by, which turned out to be a good decision, because the usual airport bus from the city center doesn't run that early. The hotel has its own shuttle and got us there in...

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Helpful?
Thank MannyJ
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest, thank you for taking the time to write this report. We are delighted to hear you were satisfied by the services our Park Sleep and Fly package offers. In regards to the double charge mistake, we do apologise once again. Mistakes are there to be analysed, and resolved in the fastest and most professional way possible. We will...

London, United Kingdom
Reviewed 16 August 2013

The location is amazing (3 minutes from The airoport). I stayed in Executive room. The decoration was Very Nice and collorful. The shower is really relax and good. Quiet room, Very good. All The staff was Very friendly. I really recomend This hotel.

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Helpful?
Thank Kelly D
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest, thank you very much for your comments about the rooms and our Team. Such comments act as a motivation and confirmation that we are doing the right thing. All the best and look forward to welcoming back to our hotel sometime in the near future. Dimitris Argirakis, Director

Dublin, Ireland
Reviewed 15 August 2013

Recently stayed in this hotel and I must say it was excellent! I got room 1111 on the top floor, great view, clean, comfortable, nice size, lovely bathroom etc. Great big flat panel tv on the wall and complimentary water as well. The restaurant was great, having arrived after 10pm I was starving and quite thirsty, the bar/restaurant didn't let...

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Helpful?
Thank GeorgeK999
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest, thank you very much for the time taken to write your report. You comments are very important for us. Both the positive but also the negative ones. Our newly renovated rooms are nice indeed and offer some state of the art entertainment. I am also very happy to hear the bar services and the burger were of your...

Reviewed 13 August 2013

We stayed in this hotel for 2 days only but it was a good experience overall. Very big rooms and very well clean. The Bathroom is very big, enough for 2 persons to enjoy a bath together. The parking facilities ...very nice. You can reach very easy, after parking your car, the reception to the hotel.Nice...we love it!

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Helpful?
Thank Fonseca-Santos_PT
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest, thank you very much for your comments about the rooms and our Team. Such comments act as a motivation and confirmation that we are doing the right thing. All the best and look forward to welcoming back to our hotel sometime in the near future. Dimitris Argirakis,Director

Hyderabad, India
Reviewed 4 August 2013

Hello, We stayed in this hotel for 2 days only but it was a good experience overall. Free breakfast is included but it has some real odd hours (4:30am-6am). They provide shuttle service to city/airport but dont rely on it coz they often say no when it is odd hours - have your backup. Other than that, hotel looks good,...

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Helpful?
1Thank PrinceKabra
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest. Thank you for taking the time to comment on our hotel and our services. We are really happy to see you enjoyed your stay. The odd hours on the complimentary breakfast are set as we do have a lot of guests leaving the hotel very early in the morning. The hours of the shuttle bus service has been...

Scheidegg, Germany
Reviewed 18 July 2013

The hotel is very clean and comfortable. Sauna is really nice but there is no swimming pool, jacuzzi etc. only 10 minute bus to the centre of town. I stayed for one night only but had multiple issues with getting lost going for my interview and my car navigation system breaking. The reception staff were the most helpful I have...

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Helpful?
Thank Nausheen K
airporthotelbasel1, General Manager at Airport Hotel Basel, responded to this review

Dear Guest, thank you for your kind comments. It`s great to hear that we have the best staff and breakfast! We look forward to welcoming you back in our hotel. Dimitris Argirakis, Director

Strasbourg, France
Reviewed 16 July 2013

The hotel way is well indicated and that makes the place easy to find. About the parking: The parking has two access: hotel & casino ; even if I took the "parking hotel" the first time when I arrived and when I was on foot I did not found the hotel entrance because every access where indicated for the casino....

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Helpful?
Thank Alexandre S
airporthotelbasel1, Manager at Airport Hotel Basel, responded to this review

Dear Alexandre, thank you for your review. Its nice to see that you were satisfied from your stay with us. I am sorry about the signing at the undergroud parking. We are planning a refreshment of it and I will pass over your comment. It is true, the day of stay, there are no french speaking staff on shifts, but...

Valencia
Reviewed 14 July 2013

My wife and I enjoyed the Airport Hotel Basel for the first time. What a great hotel. Nicely located, excellent quality, good price and such friendly staff. A real business hotel indeed with all what you need and for such a quality-price standard. That you also can play at the famous Inhouse Casino makes your stay even more special. Before...

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Helpful?
2Thank Sabana-UpM
airporthotelbasel1, Manager at Airport Hotel Basel, responded to this review

Dear Guests, thank you ever so much for your great words. I will pass these to my team. We are here to make your stay a comfotable one and toprovide you with a second to none service. I am trully happy you experienced this on first hand and look forward to welcoming you back in Basel and in our hotel...

Teylingen
Reviewed 13 July 2013

Stayed 1 night being on a business trip. Welcome with a glass of orange juice at the reception, very polite and helpful personnel. Fast free internet access, free bus tickets to the city center and free transport from/to the airport. Comfortable rooms and no suffering from aircraft noice. A good breakfast buffet. So, all in all, I enjoyed my short...

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Helpful?
Thank Ruud v
airporthotelbasel1, Manager at Airport Hotel Basel, responded to this review

Dear Guest, thank you for taking the time to write your review. I am happy you have enjoyed your stay with us and made us of our free of charge services. We look forward to welcoming you back in our hotel.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting

Additional Information about Airport Hotel Basel

Address: Flughafenstrasse 215, Basel 4056, Switzerland
Region: Switzerland > Canton of Basel > Basel
Price Range: €105 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Airport Hotel Basel 3.5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Basel Airport Hotel
Hotel Style:
#5 Family Hotel in Basel
#8 Romantic Hotel in Basel
#12 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Airport Hotel Basel staff and other travellers.
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Questions? Get answers from Airport Hotel Basel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are about the same in style unless you have a large option. .”
 of 5 bubbles 449wendyj, 21 Dec 2016 | Read review
“I stayed on the 11th floor”
 of 5 bubbles M6692YHjonathanb, 27 Nov 2016 | Read review
“Go higher up to have a great view and quieter rooms”
 of 5 bubbles Perralta, 5 Sep 2016 | Read review
“Check to see if your thermostat is working immediately. If it isn't, check out and go somewhere else if they don't give you a new room.”
 of 5 bubbles NCPirate, 28 May 2016 | Read review
“Beware of restaurant service!”
 of 5 bubbles Yummyfoodie1, 28 Apr 2016 | Read review
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