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Steinenschanze Stadthotel

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#2 of 51 Hotels in Basel
Certificate of Excellence
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408 Reviews from our TripAdvisor Community

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Showing 250: English reviews
France
Reviewed 2 weeks ago

Everything worked fine, from the reservation to the check-in and check-out. The breakfast was also nice and the service was really good. The location of the hotel is very handy and there is a paid parking place just by the hotel, which makes it easy to leave the car and enjoy the city.

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Helpful?
Thank Carla V
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "Carla V" We would like to thank you for your kind feedback. Your description of our Hotel is very complete and we don’t need to add any other information! We are glad that you enjoyed the comfort of this room and the service of our staff. As you mentioned, we are very near from the city center and although...

London, United Kingdom
Reviewed 2 weeks ago

Stayed 1 night New Years Eve only. - Excellent staff, very attentive. Booked a very nice cab to airport which arrived on time. - Clean, modern rooms. Quite compact, but well-appointed. - Quick to get around with fast lift - Good location - New Year's Eve servicce was above and beyond including complimentary bubbly, finger food and even a take-away...

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Helpful?
Thank 7TroopCutCopyPaste
Michaela-Maria N, Manager at Steinenschanze Stadthotel, responded to this review

Dear Mrs "7TroopCutCopyPaste" Thank you very much for your nice and detailed evaluation of our service. I am very happy that you have felt so well and we were able to accompany you well into the new year. Basel offers many attractions throughout the year. From us you can reach everything quickly and comfortably, as you have already noticed. Many...

Weedon Bec, United Kingdom
Reviewed 2 weeks ago

This is a fantastic little 3-star hotel. I booked a "Small Charming Room" & that is exactly what I got. The room had a queen bed & was very clean, furnished like in Ikea style. Plenty of English channels on the TV which was great for me travelling on my own. Also a water station on the next floor up,...

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Helpful?
Thank Bubbles73uk
Michaela-Maria N, Manager at Steinenschanze Stadthotel, responded to this review

Dear Mrs "bubbles73uk" thank you very much for taking the time to evaluate our services here so well and thoroughly. Of course I am very pleased that you enjoyed it so much. Our breakfast buffet is filled daily with many fine freshly prepared food - a good start to the day is important to us. We had the hotel in...

Olney Maryland
Reviewed 3 weeks ago

Great service. Beautiful room with a view. Nice courtyard to have coffee or a glass of wine. Close to everything. Walk to the Barfusser platz to get to light rail everywhere or just walk around to visit numerous restaurants, bars, museums, etc.

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Helpful?
Thank jmjohnson106
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "jmjohnson106" Thank you so much for taking your time for rating us. We do appreciate that very much! And thank you for so many friendly compliments. Be sure, that we will keep on doing our job with pleasure. Looking forward to welcome you again in future. Best regards Michaela Maria Nazarek Host

San Francisco, California
Reviewed 4 weeks ago

We stayed at Hotel Steinenschanze while in Basel for the Christmas Market. The rooms had everything we needed & then some....... Rooms large and basic; beds were comfy; the shower had nice water pressure & lots of hot water. we did not take advantage but were advised there were multiple english-speaking tv stations - very nice touch! Water carafes provided...

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Helpful?
Thank wanderlust s
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "wanderlust s" Thank you very much for taking your time for this kind review on Stadthotel Steinenschanze. Your description of our Hotel is very complete and we don’t need to add any other information! We are glad that you enjoyed the comfort of the room and facilities and the service of our staff. One of the main reason, why...

Reviewed 4 weeks ago via mobile

We stayed here for 2 nights to visit the Christmas markets. Location was perfect as it is situated right outside a bus stop which you can use to get to and from the airport and is also just around the corner from the Christmas markets, the main shopping area, and metro stops. From the moment we walked through the door,...

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Helpful?
Thank Emzlucy
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "Emzlucy" Thank you very much for taking your time to give the kind review on Stadthotel Steinenschanze. We always communicate the ratings in our team meetings, and our staff is happy to hear your comments. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason, why guest...

London, United Kingdom
Reviewed 12 December 2016

We stayed here in October 2016 for a night. We got a choice of rooms and the staff were very friendly and helpful. They'd speak to us in German to help us practise and gave useful tips to get around, Great location for exploring Basel - close to Barfusserplatz and a short walk to Marktplatz and the river.

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Helpful?
Thank edzeb
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Edzeb We thank you very much for your feedback. We are happy that you enjoyed your stay in our hotel. As you mentioned it, we have different choice of rooms. For example you can book our new renovated small charming rooms for one or two persons. Those rooms are about 12 squares but very cute and well organized. If...

Basel, Switzerland
Reviewed 12 December 2016

Hotel staff were very helpful and accommodating. Easy walk to the old town, full access to the train system. Nice central spot for touring. Happy hour in the evening was a nice surprise after touring. A place for a relaxing drink and snacks.

Review collected in partnership with this hotel
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Helpful?
Thank Jean S
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Mr. Jean S. We thank you for taking time to give us your feedback. It is very important for all the member of our staff to hear that you enjoyed your stay in our hotel. As you mentioned it, we are very near from the city center. We hope that you have seen the marvelous Christmas market on the...

Norwich, England, United Kingdom
Reviewed 9 December 2016

Four of us stayed here in December for the Basel Christmas Market. It is a modern, clean and very welcoming hotel. Pros: Complementary Drink, Fruit and Snacks available in the lounge area in the evening. Friendly multi-lingual staff. Chocolates, Apples and Water available for free from front desk. The rooms are modern and clean. This is a very nice hotel....

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Helpful?
Thank Lewis_DW1985
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear Dellar1985 Thank you very much for taking your time to give your feedback. We are glad that you enjoyed your stay in our hotel and that you noticed the attention that we give to our guests. We are especially attentive at your opinion. We study the feedbacks with the entire staff and all the suggestions are welcome. After that...

Reviewed 8 December 2016

Stayed here for 2 nights. The staff were very welcoming and helpful. Nothing was too much trouble. The room was very comfortable and very roomy. Great facilities ( although the bathroom was very hot, due to the towel racks) The location of this hotel is perfect being a 5 min stroll into the shopping area of the old town. What...

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Helpful?
Thank Margaret K
Steinenschanze, Manager at Steinenschanze Stadthotel, responded to this review

Dear "Margarete K" Thank you very much for taking your time to give the kind review on Stadthotel Steinenschanze. We always communicate the ratings in our team meetings, and our staff is happy to hear your comments. We do try whenever possible to assist guests with any kind of problems, recommendations or special wishes. One of the main reason, why...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Steinenschanze Stadthotel has everything you want from a modern and comfortable hotel: Ideally located in the center of Basel, near the old town and near the University of Basel, the museums and the most important institutions. Very easy access to the convention center and the Messe Basel: 9 minutes by car or 14 minutes by tram. Very good access to Airport Basel: 12 minutes by car or 30 minutes by bus. Contemporary urban design, friendly and bright Gstfreundlicher, likeable service, rich breakfast buffet with lactose and gluten-free, vegan offer. Free Wi-Fi. Not much indicated from the outside out: in this haven of peace and relaxation in the middle of the city. Here in the garden you can have breakfast in warm weather and take your aperitif to be. Or simply cuddle up with a good book on one of the comfortable garden chairs and listen to the whispering leaves. Give yourself a break from everyday life. In Steinenschanze Stadthotel. ... more   less 

Additional Information about Steinenschanze Stadthotel

Address: Steinengraben 69, Basel 4051, Switzerland (Formerly Minotel Steinenschanze)
Region: Switzerland > Canton of Basel > Basel > Vorstädte
Price Range: €109 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Steinenschanze Stadthotel 3*
Number of rooms: 53
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, World Independent Hotel Promotion, Booking.com, Travelocity and Cheap Tickets so you can book your Steinenschanze Stadthotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Minotel Hotel Basel
Minotel Basel
Basel Minotel
Hotel Style:
#4 Best Value Hotel in Basel
#7 Romantic Hotel in Basel
#9 Business Hotel in Basel
#16 Family Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Steinenschanze Stadthotel staff and other travellers.
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Questions? Get answers from Steinenschanze Stadthotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were at the front of the hotel, on a busy street, but it was still very quiet. The back of the hotel, might have a better view.”
 of 5 bubbles jeans307, 12 Dec 2016 | Read review
“Away from main road.”
 of 5 bubbles Lewis_DW1985, 9 Dec 2016 | Read review
“traffic wasn't too bad as the hotel has electric shutters which block light and sound”
 of 5 bubbles 469margaretk, 8 Dec 2016 | Read review
“We had a quiet room. Sound Prooofing seems vg”
 of 5 bubbles Bauenmore, 3 Dec 2016 | Read review
“The window opens completely for ventilation. Something you don't see in many hotels for safety reasons..”
 of 5 bubbles jhase6008, 17 Nov 2016 | Read review
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