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Pullman Basel Europe Hotel

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#7 of 51 Hotels in Basel
Certificate of Excellence
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1 room 2 adults 0 children
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Pullman Basel Europe Hotel
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677 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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Feusisberg, Switzerland
Reviewed yesterday NEW

The hotel is on three Tramlines and the hotel kindly gives guests tickets to use the trams for free. They are good and if you want to go to the Beyeler you go from door to door. The hotel is modern and the staff seem excellent and friendly. All is pico bello clean as you expect in Switzerland. We thought...

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Helpful?
Thank royvocking
Pizzighettone, Italy
HOTEL’S FAVOURITE REVIEW
Reviewed 19 January 2017 via mobile

Modern hotel, very clean, rooms very well equipped. The beds are super comfortable and I adhore the pillows, the best! The personel is very nice and make you feel welcome very time. The hotel is very close to the city center, reachable at walking distance, the tram stops two steps from the entrance. For all the stay you will get...

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Helpful?
1Thank Criistina-e
About Hotel's Favourite Review
H5921, Front Office / Reception at Pullman Basel Europe Hotel, responded to this review

Dear Criistina-e, Many thanks in the name of everyone for this great feedback. We are pleased that you felt comfortable with our service and are looking forward to welcoming you back in the near future. Kind regards Patricia Randazzo

Camarillo, California
Reviewed yesterday NEW

We were greeted pleasantly on our arrival after we booked 2 rooms (2 couples) for 3 nights before our river cruise. The hotel is quite new, modern, clean, and the rooms are quite large by European standards. The tram to Basel's charming old town (5 minutes away) runs right in front of the hotel, or it's a pleasant 10 minute...

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Thank TRAVELNUTj
Sandwich MA
Reviewed yesterday NEWvia mobile

Our stay, booked via Viking Cruise Line, was entirely satisfactory. We found our room comfortable, the breakfast each day delicious and the staff as friendly and professional as can be. Freshly squeezed orange juice was very nice each morning. The only negative I can think of is the very deep bathtub; the very high sides made it awkward to get...

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Thank MacManCapeCod
Reviewed 3 days ago NEW

Review collected in partnership with Pullmanhotels.com
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Helpful?
Thank M5673CIjeanr
Dublin, Ireland
Reviewed 4 days ago NEW

A great hotel in a very central location. We got the bus from the airport to central station, then a tram. The tram stop is practically outside the door and you can walk to the historic centre in a few minutes. The staff were very friendy and welcoming. The room was very modern, clean and very comfortable. Only a couple...

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Helpful?
1Thank AdrienneR2
H5921, Guest Relations Manager at Pullman Basel Europe Hotel, responded to this review

Dear AdrienneR2 Thank you very much for your stay and for your positive review. It is a great pleasure that you enjoyed your Viking cruise pre stay with us. Especially that you do mention our "very friendly and welcoming" staff as well as our modern and clean rooms makes me proud. The entire team of the Pullman Basel Europe is...

Haarlem, The Netherlands
Reviewed 6 days ago NEWvia mobile

The hotel and staff could not be nicer, this was our third time at this hotel, we love staying at the Pullman, as it's so friendly and welcoming, and it's central for train travel all over Switzerland,

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Helpful?
Thank jokerwin
H5921, Leiter Gästebetreuung at Pullman Basel Europe Hotel, responded to this review

Dear jokerwin Thank you very much for choosing once again the Pullman Basel Europe and for your 5 star rating! It is a great pleasure that you love staying with us and that you and your husband had a nice birthday celebration. The entire team is looking forward to welcome you the fourth time. Best Regards Mark Valerius / Front...

Europe
Reviewed 1 week ago

This hotel is at a very good standard in a great location of beautiful Basel and I can warmly recommend it. They have underground parking and has trams running just outside the door, which suited us perfectly. Not only do I want to highlight this hotel but Basel as such is absolutely stunning.

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Helpful?
Thank DeltaDawn2000
H5921, Leiter Gästebetreuung at Pullman Basel Europe Hotel, responded to this review

Dear DeltaDawn2000 Thank you very much for choosing the Pullman Basel Europe and for your positive feedback! It is great pleasure that you enjoyed our "very good standard" as well as our great location. The entire team is looking forward to welcome you the next time. Kind Regards Mark Valerius / Front Office Manager & Team

Port Orange, Florida
Reviewed 2 weeks ago via mobile

Great hotel!! We stayed 3 nights after our Viking Cruise. The staff was so helpful with Tram information, referred to great dining in the area, helped us rent a car, and especially AnnaMaria at the Viking desk. She actually walked us to the tram stop told us where to get off and answered all our questions. We loved the City!...

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Helpful?
Thank gizmo5802
H5921, Front Office / Reception at Pullman Basel Europe Hotel, responded to this review

Hello gizmo5802, Wow..5 out of 5. Thank you so much for your fantastic review and great feedback on your stay. We are delighted that you enjoyed your stay with us. It would be a pleasure for us to welcome you again for your next visit to Basel. Many greetings Patricia Randazzo Front Office / Reception

Goodyear, Arizona, United States
Reviewed 2 weeks ago

At the end of our 7 day Viking River Curise we extended in Basel, CH and stayed at the Pullman Basel Europe Hotel. The hotel is right to light rail line in the center of the city. The hotel provided light rail passes the the two night stay. Large rooms with a very friendly English speaking staff. Basel is a...

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Helpful?
Thank Christopher S
H5921, Front Office / Reception at Pullman Basel Europe Hotel, responded to this review

Hello Christopher S, Wow..5 out of 5. Thank you so much for your fantastic review and great feedback on your stay. We are delighted that you enjoyed your stay with us. We hope to see you again soon. Many greetings from Pullman Basel Europe. Patricia Randazzo Front Office / Reception

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Les Quatre Saisons
Les Quatre Saisons
Cuisines: French, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Pullman Basel Europe Hotel reopened on March 1st 2014 after a sustainable refurbishment and is a 4-star hotel close to the historical center of the city, the Messe Basel congress and exhibition center is easily accessible. Whether on a leisure or business trip, relax in one of our fully refurbished rooms and enjoy free WIFI and Wired Internet access. The hotel also features a bistro and the gourmet restaurant Les Quatre Saisons. A Fit lounge aswell as 6 meeting rooms. An indoor private car park is available and hotel guests enjoy free access to all means of public transport in Basel. ... more   less 

Additional Information about Pullman Basel Europe Hotel

Address: Clarastrasse 43 | Kleinbasel, Basel 4058, Switzerland (Formerly Mercure Hotel Europe Basel)
Region: Switzerland > Canton of Basel > Basel
Price Range: €114 - €298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman Basel Europe Hotel 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Accor Hotel Europe Basel
Hotel Style:
#5 Romantic Hotel in Basel
#5 Luxury Hotel in Basel
#6 Family Hotel in Basel
#6 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Basel Europe Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors and back side of hotel quieter”
316christophers, 12 Apr 2017 | Read review
“Sleep quality”
bemagnenat, 21 Mar 2017 | Read review
“Superior rooms are larger with a slightly better bathroom.”
Cheasy, 28 Feb 2017 | Read review
“The hotel provide free unlimited ticket for public transportation (e.g. bus, tram).”
268leelas, 12 Feb 2017 | Read review
“ClaraStrasse is a busy street so a room towards the back of the hotel if you are looking for peace and quiet.”
AliE241, 29 Jan 2017 | Read review
5 of 5