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Radisson Blu Hotel, Basel

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#23 of 51 Hotels in Basel
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Radisson Blu Hotel, Basel
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598 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Blu Hotel, Basel
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Showing 386: English reviews
Canton of Basel, Switzerland
Reviewed 6 April 2015 via mobile

Rooms are shabby ... Outdated and feels like they were renovated early 2000. We stayed in a business room so a bit upgraded but even there the showers are dirty and carpets should have been changed a good 5 years ago from look/style and wear. The good thing is that the staff is very friendly and helpful and the breakfast...

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Helpful?
1Thank 1234CN
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear 1234CN, thank you very much for taking the time and giving us your detailed feedback on TripAdvisor. The hotel was completely renovated 2008-2010 in a scandinavian style. We would like to apologize for any inconvenience you had during your stay concerning your room. Our central city location has the advantage that we have a tramway stop right in front...

Brooklyn, New York
Reviewed 2 April 2015 via mobile

Decent hotel but expensive for what you get. Staff was friendly and helpful. Rooms and decor were a bit tired. Bathroom was clean. Overall good stay but I felt it lacked a real true value for the cost you will pay for a room. Location is very convenient to get to all points in the city.

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1Thank Sygr
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Sygr, thank you very much for taking the time and giving us your detailed feedback on TripAdvisor. We are pleased to hear that you appreciated our friendly and helpful staff and the central city location. Our room rates are according to the local swiss price level and you get a high quality product in exchange. Hopefully we can welcome...

Parsippany, New Jersey
Reviewed 18 March 2015 via mobile

Recently stayed here in Feb at the start of Fasnacht which was fascinating and right in the thick of it all. Front desk was kind enough to put us at the back which was quieter and much appreciated. Room was more spacious than I've had in the past at this hotel, clean and neat. Bathroom was small (you had to...

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Helpful?
Thank Parsippany1986
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Parsippany1986, thank you for taking the time and giving us your positive feedback on TripAdvisor. We are very pleased to hear that you came to Basel at the time of Fasnacht/carnival and that you enjoyed your hotel room, prompt room service, our large breakfast buffet and the central location- tram stop right next to the hotel. Looking forward to...

Reviewed 23 February 2015 via mobile

Well it is just one like the others of the big hotel companys. You kmow what you will get but do not expect any surprises. Rooms were ok- you have everything you need but no really a stylish or warm experience like in smaller hotels.

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1Thank Julielala
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Julielala, thank you for taking the time and giving us your feedback on TripAdvisor. Our hotel is part of Carlson Rezidor Hotel Group. Furthermore - and these are individual features- you will find Basel's biggest hotel indoor pool for free use, you get the free public transport day pass "mobility ticket", you benefit from a tramway stop in front...

Belford NJ
Reviewed 19 January 2015

We stayed at the Radisson Blu Hotel in Basel prior to boarding a Viking River Cruise on the Rhine River. The room was typical of European hotel room in size but very well appointed with modern amenities. I especially appreciated the well thought out bathroom amenities. The beds were very comfortable. We had excellent service while sitting outside with friends...

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Helpful?
2Thank DonG498
CustomerRelationsRDB, Leiter Gästebetreuung at Radisson Blu Hotel, Basel, responded to this review

Dear Don G, thank you for your overwhelming and detailed feedback on TripAdvisor. We are very pleased to hear that you appreciated your comfortable and well appointed guestroom, your experience in our FILINI restaurant and our central hotel location. Hopefully we can welcome you again in the future whenever you are crossing or staying in Basel. Kind regards Sebastian Willert,...

Paris, France
Reviewed 19 January 2015

Review collected in partnership with Radisson Blu Hotels
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Helpful?
Thank Sylvie P
CustomerRelationsRDB, Leiter Gästebetreuung at Radisson Blu Hotel, Basel, responded to this review

Ellicott City, Maryland
Reviewed 21 December 2014

Nice location in Basel. Right on the 16 tram route, so you can access anywhere in the city quickly. Near the town center. Quick walk to the train station. Very friendly staff. Comfortable room. Breakfasts are well done with large selection. Stayed here prior to river cruise. Would definitely stay here again.

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Helpful?
Thank Eugene S
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Eugene S, thank you very much for your positive feedback. We are very pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back soon. Kind regards + merry christmas Sebastian Willert, Front Office Service Manager, Radisson BLU Hotel Basel

London, United Kingdom
Reviewed 21 December 2014 via mobile

The service at the radisson is great. However the room wasnt tidy, iron board left hanging in the corner, paint coming out of the ceiling and the ultimum was the orange-tinted water coming out of the shower. I dont want to hear that it is because the room hadnt been used. First it wasnt ready when I checked-in and secondly,...

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Helpful?
3Thank FishAndPhil
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear guest, thank you for taking the time and giving us your detailed feedback on TripAdvisor. We would like apologize for any inconvenience that you had during your stay. You can contact 24 hours a day our front desk if anything inside your room is not convenient and we will make it better. In 2008-2010 our hotel was entirely refurbished....

Basel, Switzerland
Reviewed 12 December 2014

Really enjoy staying here. I have used this hotel several times each year for the past 7 - 8 years. Staff are great, really friendly and genuine (they do care) Rooms are very good & modern. Breakfast is really good, great selection and served over along period of time. Central location, easy to commute from via tram. Close to shops,...

Review collected in partnership with Radisson Blu Hotels
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Helpful?
Thank Douglas K
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear Douglas K, thank you very much for your overwhelming feedback on TripAdvisor. We are very pleased to hear that you return to our hotel already for years, that you appreciate our friendly staff, the comfortable and modern rooms, our large breakfast buffet and finally the central location. The room rates are according to the swiss price level and we...

Sao Paulo, SP
Reviewed 8 December 2014

The hotel is very well located, really close to the main SBB station and Marktplatz. The staff is most usually very kind even though sometimes the room service do not leave towels or bath stuff accordingly. The rooms are comfortably sized but on the other hand the bathroom is uncomfortably too tiny. The leisure space is excellent with a very...

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Helpful?
Thank AndreiaRizzi
CustomerRelationsRDB, Guest Relations Manager at Radisson Blu Hotel, Basel, responded to this review

Dear AndreiaRizzi, thank you for taking the time and giving us your encouraging feedback on TripAdvisor. We are pleased to hear that you appreciated our central location, friendly staff, comfortable guest rooms, Pool-SPA-Gym area and FILINI restaurant. Basel is a dynamic commercial city. We try our very best to be your safe haven inside of this. Hopefully we can welcome...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Contemporary Six-story Hotel located downtown, near theater, banking & shopping. ... more   less 

Additional Information about Radisson Blu Hotel, Basel

Address: Steinentorstrasse 25, Basel 4001, Switzerland (Formerly Radisson SAS)
Region: Switzerland > Canton of Basel > Basel > Vorstädte
Price Range: €137 - €857 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Hotel, Basel 4*
Number of rooms: 206
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Basel Hotel Basel
Radisson Basel
Basel Radisson
Hotel Style:
#1 Green Hotel in Basel
#14 Luxury Hotel in Basel
#16 Business Hotel in Basel
#17 Family Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Hotel, Basel staff and other travellers.
10 questions
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Questions? Get answers from Radisson Blu Hotel, Basel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tram station outside, so higher rooms are quieter”
 of 5 bubbles CRH27, 21 Feb 2017 | Read review
“accessibility, atmosphere”
 of 5 bubbles thedylandelorme, 26 Jan 2017 | Read review
“Despite the main road out the front we did not suffer from road noise”
 of 5 bubbles 24lyndsayf, 16 Jan 2017 | Read review
“our street view room was interesting to look out of - though the city noise does go most hours.”
 of 5 bubbles marierG9465UA, 4 Dec 2016 | Read review
“ask for a room overlooking one of their internal courtyards if worried about street noise”
  • Twin Business Class room facing the street
 of 5 bubbles Pascoep, 11 Nov 2016 | Read review
5 of 5