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ibis Basel Bahnhof

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#17 of 51 Hotels in Basel
Certificate of Excellence
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ibis Basel Bahnhof
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852 Reviews from our TripAdvisor Community

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Showing 398: English reviews
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Houston, Texas
Reviewed 3 days ago NEW

The hotel is a couple of minute walk from the south exit of the main train station. The 16 tram stop is right by the door and the 16 will take you to the center of old town in minutes. The 2 tram from the station will take you to the art museums. Exceptionally helpful front desk staff. Small basic...

Thank cgny1fwd
Lincoln, United Kingdom
Reviewed 2 weeks ago

Just arrive home from a 2 night stay, very helpful staff, clean hotel, ideally situated with a no 16 tram stop right outside the door. The breakfast was good value, everywhere was very clean & tidy. We arrived by 10am and was able to check into our room, no noise inside the hotel at all, no doors banging, no noise...

Thank Hayley00145
About Hotel's Favourite Review
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

It has been a great pleasure for us to have you here and we would be delighted to get the chance to welcome you again at the ibis Basel Bahnhof! Thank you for the various tips related to the bus and trams. Thank you as well for having given us a 5 out of 5. See you soon in Basel!

E. St. Louie
Reviewed 1 week ago

We stayed here and appreciate the location. Right on a tram line with a stop outside the door. One (long) block to the train station. (Hence the name) Clean, comfortable. Great helpful staff. Food and drink available in lobby cafe.

Thank EStLouiesmokey
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you for your comments related to our location. As you rightly mention, it is very practical! We hope you had a good time in Basel and are looking forward to welcome you soon again in our hotel!

Acapulco, Mexico
Reviewed 4 weeks ago via mobile

Good location to reach the messe ,well Served by public transport. Comfortable rooms in Ibis style, too small bathroom but very clean. Basic breakfast, good the Bircher muesli, negative the canned fruit salad. Overall, for the price considered the high season, ibis is very recommended if you want to save money.

Thank Jessica r
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Dear Jessica, thank you so much for having taken the time to leave here a comment following your stay at the ibis Basel Bahnhof. I am taking the opportunity to mention that our fruit salad is prepared on a daily basis by our team with fresh fruits and is not a canned product. It's good to hear that we have...

Reviewed 4 weeks ago

Good location close to Basel SBB which had a supermarket & other shops open on Sunday when all other shops are closed. Staff were very helpful. I needed a Swiss travel adaptor & Reception provided one on loan (10 franc deposit returned upon checkout). Breakfast was 16 swiss francs which seems expensive but when you consider how expensive it is...

Review collected in partnership with Accorhotels.com
Thank LittleVeggie
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

I am glad to hear that our team has participated in making your stay in Basel pleasant and comfortable. It's true that our location is really practical especially with regards to the train station. Thank you very much for your kind words!

Taunton, United Kingdom
Reviewed 2 March 2017 via mobile

Great location next to main railway station and tram stops into the centre. Five minute walk to the shops, bars etc. Staff were very friendly, helpful and hotel was spotless. Only complaint was that he hotel was too hot and it was too noisy from the tram stop to leave the window open at night.

Thank Thehappymoose
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for having given us a 5 out of 5. I'm sorry to hear that you might have found on that occasion the temperature slightly too warm in the room. All our rooms are actually equipped with a temperature regulatory device, which would enable you to stop the heating, and it's a pity that you were not...

Reviewed 24 February 2017

the problem is that the toillet has no grab bars and not a proper place to put force for transfering . if you can stand up and turn arround there is no problem . the staf is very helpful . the location is perfect , 300 m from the train station , tram stop is just out the hotel and...

Thank wheelchair-user1
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Good morning and thank you very much for having taken the time to share your impressions with us and your feedback about our accessible rooms. Thank you as well for having highlighted the helpfulness of our team and our practical location. We hope to see you soon in Basel again!

Gouda, The Netherlands
Reviewed 14 February 2017

+: Friendly staff, nice breakfast (Bread, yoghurt, fruit, cheese, meats, scrambled eggs, cold waffles), tram stop around the corner, near the station, good bed, good shower, TV with Swiss and some international channels. We had a special offer so price was excellent! -: very noisy street with trams ringing their warning bell etc. Had to keep window closed during the...

Review collected in partnership with Accorhotels.com
Thank DutchLassie70
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for having taken the time to provide us here with your impressions following your stay at the ibis Basel Bahnhof. For a future stay, feel free to ask us for a room at the back of the hotel. Thank you very much for your numerous compliments related to our breakfast offer, the location of our hotel,...

Reviewed 3 February 2017 via mobile

Very old building. You could hear and feel the tram pass the main road. Old, cheap furniture and toilet rooms. Dirty, old and sticky carpet in the room. TV was about 15" small and 10 years old, means, you are not abe to watch TV while lying in bed. No accesoires in the toilet... Staff though was very kind, helpful...

Thank Andreas S
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

Thank you very much for having taken the time to share your thoughts here. I am sorry to hear that we have not met your expectations. Our hotel was built in 2009, which makes it still a relatively recent construction. The choice of having carpet in the room was imposed to us at the hotel construction considering the seismic risks...

Reviewed 27 January 2017

Excellent stay - the hotel lays right besides the main train station and 2 tramway lines are just few meters away. Very practical. Hotel in very good condition, clean and typical Ibis settings. It was my second stay and I was again welcomed by David at the reception who extended top service. Perfect stay and i received a transportation pass...

Review collected in partnership with Accorhotels.com
Thank ueno18
Sophie J, Manager at ibis Basel Bahnhof, responded to this review

I am very happy to hear that we will have the chance to welcome you again soon. I will pass on your compliments to David. I'm pleased to see that the level of service that he has offered has met your expectations. We are looking forward to see you soon!

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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Multilingual Staff
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hotel ibis Basel Bahnhof is located right next to the main train station in Basel and is 15 minutes from Basel's EuroAirport. The city center and the zoo are just a few minutes' walk or a short tram ride away. Our hotel with 112 rooms is fully non smoking. Enjoy our friendly 24/7 reception, our generous buffet breakfast, 24/7 bar service, free wifi and webcorner, luggage room and an indoor car park (12 spaces for an extra charge)are also available. ... more   less 

Additional Information about ibis Basel Bahnhof

Address: Margarethenstrasse 33 - 35, Basel 4053, Switzerland
Region: Switzerland > Canton of Basel > Basel
Price Range: €87 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — ibis Basel Bahnhof 2*
Number of rooms: 112
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Also Known As:
Ibis Basel Bahnhof Hotel Basel
Hotel Style:
#4 Best Value Hotel in Basel
#12 Family Hotel in Basel
#13 Romantic Hotel in Basel
#14 Business Hotel in Basel
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Questions & Answers

Here's what travellers have asked, with answers from ibis Basel Bahnhof staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Usually you get tram line nose in street facing hotel rooms in Basel. Didn't hear anything!”
Pudimad, 21 Jan 2017 | Read review
“Internal room would be better”
Rove84, 11 Jan 2017 | Read review
“Try to get room from upper floor because of the tram noise and if you complain one worker get angry immediately”
lucettat, 4 Dec 2016 | Read review
“Ground floor, in the event the elevator breaks”
mickaveli2001, 27 Jun 2016 | Read review
“I would make sure about the Air conditioning”
edwardd29, 22 May 2016 | Read review
5 of 5