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Hotel Relais dell'Orologio

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647 Reviews from our TripAdvisor Community

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Showing 423: English reviews
2 reviews
Reviewed 1 week ago via mobile

We had no complaints about our over night stay here. The room was clean, the bathroom was pretty luxurious & the decor was old but beautiful. Hotel staff were really pleasant & helpful. The breakfast was worth getting up early for with such a good selection - we were literally spoilt for choice. I would recommend to anyone on a... More 

Helpful?
Thank CCUK200286
Dubai, United Arab Emirates
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

We had a very unfriendly welcome and this hotel is extremely tired so our arrival was very disappointing especially as we had paid extra for a room upgrade. I cannot understand its 5 star status. The cost to park your hire car in the hotel car park is €25/day but only €15/day on the street outside. Shouldn't it be the... More 

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Thank PETA D

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Liverpool, United Kingdom
Level Contributor
6 reviews
Reviewed 2 weeks ago

I really enjoyed the stay here in Italy. We used it as a base camp really as we were travelling to a different City each day and returning late at night. I think its a bit harsh to not claim this as a five star, yes the rooms may look a little old but isn't that what Italy is about?... More 

Helpful?
Thank liambillingsley
Leeds, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

This hotel is in a great location only 3 minute walk from touristy area of Leaning Tower of Pisa. Shabby chic decor. Friendly staff at front desk. Room was clean and well designed. Bathroom was beautiful! The breakfast was poor for a hotel with 5 stars - buffet only and no staff about to take us to a table, explain... More 

Helpful?
1 Thank Maya L
Belfast, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 weeks ago

We found and booked this hotel via an online travel agency, so at least the rate was good. So was the hotel location, but that is pretty much it. It is a 5 star hotel but I have stays in much better 4 star hotels. Our room was quite small, and there were spider webs hanging from the wood beams.... More 

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Thank Patrizia M
Lynbrook, NY
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 October 2016

The best part about my stay here was that my room was on the 1st floor. Room wi-fi was non-existant and breakfast service was disorganized and poorly staffed. If you decide to stay here, DO NOT eat at the hotel restaurant; it was the 1st time I ever had disgusting risotto in Italy.

Helpful?
1 Thank skidzam
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016 via mobile

I don't want to annoy any other fellow reviewers with my comments but what must the standards of people giving this hovel any more than a 1* rating and that's for the location only. Other than that this should be an unrated property. Not shabby chic just a grotty hole of a place. I always book 4 star minimum as... More 

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1 Thank Jools H
Norwich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 11 October 2016 via mobile

We only stayed for one night but this was a decent hotel although there seemed to be a shortage of staff when we were there. The breakfast was average. Close to the leaning tower which was handy. Based on our experience, we would rate this as a 3 star hotel.

Helpful?
Thank farfromaughton
2 reviews
Reviewed 10 October 2016

First, realise that Pisa on reflection is not, or rather should not be, considered as a destination. Once you realise that you will understand that Pisa hospitality is fairly poor. Relais dell'Orologio lives up to this tradition. Frankly, breakfast isn't worth the effort. Nothing about it is outstandingly bad, but by the same tocken nothing is particularly good. You might... More 

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Thank TheRodster
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2016 via mobile

We stayed at this hotel for just one night before flying back to the UK. It is a very old building with beautiful furniture and fittings, a real mix of old and new- the walls, paintings ornament and general decorations are real period pieces with a layer of eccentricity and are wonderful, modern aspects include double glazing, super bathrooms and... More 

Helpful?
Thank Jessie F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located really close to the leaning Tower of Pisa, the age-old Relais dell’Orologio is the ideal place to visit the City, its monuments, the University, its museums, its squares, its markets, its shops, its artisan workshops by foot and to move about its province towards Lucca and Versilia. For a romantic getaway, for a honeymoon, to experience art, culture and the humanity of the place, in other words to appreciate Tuscany. ... more   less 

Additional Information about Hotel Relais dell'Orologio

Address: Via della Faggiola, 12-14, 56126, Pisa, Italy
Region: Italy > Tuscany > Province of Pisa > Pisa
Price Range: €72 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Relais dell'Orologio 5*
Number of rooms: 25
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Also Known As:
Hotel Relais Dell Orologio
Relais Dell Orologio Hotel
Hotel Style:
#2 Business Hotel in Pisa
#5 Romantic Hotel in Pisa
#12 Luxury Hotel in Pisa
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Relais dell'Orologio staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 205 and it was great! Out of the way.”
 of 5 bubbles liambillingsley, 19 Nov 2016 | Read review
“Stay in Florence!”
 of 5 bubbles TheRodster, 10 Oct 2016 | Read review
“Back of hotel very quiet.”
 of 5 bubbles 212katherinel, 26 Sep 2016 | Read review
“If you mind your manners in spite of disappointments, they will too”
 of 5 bubbles Frequenttraveller076, 22 Sep 2016 | Read review
“One night is enough for this region.”
 of 5 bubbles casmkt, 19 Sep 2016 | Read review
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