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    Hotel Palazzo Alexander

    Via Santa Giustina 48, 55100, Lucca, Italy
    011 39 0583 583571
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    24/12/2017 25/12/2017
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    Traveller (188)
    Room & Suite (200)
    Dining (56)
    Overview
    • Excellent65%
    • Very good29%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “his son” (34 reviews)
    “the owner” (65 reviews)
    “stella polare” (5 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Concierge
    Laundry Service
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (688)
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    21 - 25 of 487 reviews

    Reviewed 12 May 2017

    this is a good, 4-star hotel well located in Lucca. The rooms don't have all the amenities we might expect in other hotels. For example, the television offers 60+ channels but none of them are in English. A few doors in our wardrobe did not...More

    Thank passionatetraveler20
    Response from Gabriele M, Direttore generale at Hotel Palazzo AlexanderResponded 24 May 2017

    Dear passionatetraveler20, thank you very much for the attention had for this review, we hope to see you again in our hotel and we hope to welcome you again really soon! Best regards Gabriele Maraviglia

    Reviewed 3 May 2017

    Our first visit to Lucca and Hotel Palazzo Alexander and certainly not our last. Everyone in the hotel was so friendly and helpful, from assistance with parking the car, to finding an excellent restaurant on a Saturday evening during a bank holiday weekend - not...More

    Thank 27jones2017
    Reviewed 14 April 2017

    We loved staying at this great hotel. The staff manager (owner?) of the hotel was incredibly nice (fluent in Italian, English, French and German...) and made sure that everything was great with our stay. The breakfasts were phenomenal - everything for every taste with great...More

    Thank seattlefoodlover2016
    Response from palazzo-alexander, Proprietario at Hotel Palazzo AlexanderResponded 20 April 2017

    Dear Seattlefood2016, thank you very much for the attention had for this review, we hope to see you again in our hotel and we hope to welcome you again really soon! Best regards Mario Maraviglia

    Reviewed 12 April 2017 via mobile

    We were delighted to find Palazzo Alexander! We loved the location near the city wall and close proximity to many delicious restaurants and city sights. The hotel staff was friendly, helpful and accommodating. We will definitely return to this lovely hotel.

    Thank Kathy L
    Response from palazzo-alexander, Proprietario at Hotel Palazzo AlexanderResponded 20 April 2017

    Dear Kathy L, thank you very much for the attention had for this review, we hope to see you again in our hotel and we hope to welcome you again really soon! Best regards Mario Maraviglia

    Reviewed 20 March 2017

    This is THE hotel for us! As a matter of fact we liked it so much we stayed here on our way back to France. It has modern rooms that evoke past centuries. The staff are exceptionally warm and helpful. Full breakfast, served to your...More

    2  Thank Mark F
    Response from palazzo-alexander, Proprietario at Hotel Palazzo AlexanderResponded 20 April 2017

    Dear Mark F, thank you very much for the attention had for this review, we hope to see you again in our hotel and we hope to welcome you again really soon! Best regards Mario Maraviglia

    Similar Hotel Deals
    See all 47 hotels in Lucca
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Minibar
    Details
    • Price range
    • US$105 - US$242 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Lucca
    • #5 Luxury Hotel in Lucca
    • #5 Family Hotel in Lucca
    • #7 Business Hotel in Lucca
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 15
    • Reservation Options
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    • Location
    • Italy >
    • Tuscany >
    • Province of Lucca >
    • Lucca
    • Also Known As
    • Palazzo Alexander Lucca ,
    • Palazzo Alexander Hotel Lucca
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    Traveller (188)
    Room & Suite (200)
    Dining (56)
    Hotel & Grounds (149)
    Bathroom (19)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Susan B
    21 June 2017|
    AnswerShow all 3 answers
    Response from MaryOnTheSquare | Reviewed this property |
    About a 15 min walk. 5-10 minute taxi
    0
    Votes
    jrobke1
    30 May 2017|
    Answer
    Response from rhyd78 | Reviewed this property |
    It's around a 20/25 minute walk.
    0
    Votes
    Room Tips
    "There would seem to be no "bad" room, but it you require the lift, ask for third or below."
    Read review
    "The curtains in the rooms help to buffer any of the street noise; the town is a walking town, so you will..."
    Read review
    "All rooms are stellar"
    Read review
    "Ask for a room with a balcony. We did not know this was an option and as much as we loved our room, would..."
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