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Hotel Ilaria

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Traveller (301)
Room & Suite (282)
Dining (32)
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Overview
  • Excellent66%
  • Very good28%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“the main hotel”(57 reviews)
“free buffet”(13 reviews)
“free prosecco”(12 reviews)
Free Wifi
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,157)
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716 results
Traveller rating
497
183
26
7
3
Traveller type
Time of year
LanguageEnglish
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497
183
26
7
3
Show reviews that mention
All reviewsthe main hotelfree buffetfree proseccogreat hotelfree bikeshot tublovely terracewithin the wallsthe hotel staffstrawberriesinside the city wallsloved this hotelcoffee machinegreat positionold townpastriesexcellent breakfast
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1 - 5 of 716 reviews
Reviewed 5 days ago

This is a hotel that puts the guest first. We stayed in the annex, a couple of minutes walk from the main building; our room, on two levels, was for three people wth a generous double on the mezzanine and a sofa bed below. Beautifully...More

Thank Roger J
Response from MauroCusinato, Direttore at Hotel IlariaResponded yesterday

Dear Roger, thank you very much for your review, it was a pleasure to have you as guests! Yes, our guests are the most important for us! We really hope to welcome you again, for your birthday maybe? :) We wish you a very nice...More

Reviewed 5 days ago

Lucca was a last minute decision for us. Hotel Ilaria made it a perfect weekend trip by train from Siena. When we arrived, it was too early to check in. The staff made us feel welcome and comfortable with luggage storage and snacks. We were...More

Thank Carol A
Response from MauroCusinato, Direttore at Hotel IlariaResponded yesterday

Dear Carol, thank you very much for your nice comment! We are glad you enjoyed your last minute stay with us! We really hope to have the chance to welcome you again in our beautiful city! Best regards, Mauro Cusinato

Reviewed 2 weeks ago via mobile

Fantastic hotel,in great location to everything Lucca has to offer,10 mins walk from station.Easy to get to Pisa (approx 25mins)& Florence(1hr15) by train.Helpful,friendly staff,excellent breakfast(free buffet & prosecco).Room comfortable,clean-had everything we needed. Defo recommend

Thank t1dun
Response from MauroCusinato, Direttore at Hotel IlariaResponded 2 weeks ago

Dear T1fdun, thank you for your nice comment! We are glad you enjoyed your stay with us! We really hope to see you soon again in our beautiful city! Best regards Mauro Cusinato Hotel Manager

Reviewed 18 February 2018

Good: The location is excellent, right in the centre of the old town. The room, of which she only has one, is large, clean and very stylish. The adjacent bathroom was huge with two basins and a bidet. Bad: The beds were soft and the...More

1  Thank Harlings
Response from MauroCusinato, Direttore at Hotel IlariaResponded 24 February 2018

Dear Harlings, thank you for sharing your experience ! We are happy to read that you liked our location and our rooms :) All our rooms are equipped with a kettle, tea and coffee facilities free of charge and a minibar, please, we wait for...More

Reviewed 16 February 2018 via mobile

This was our second annual a visit to Lucca staying at the Hotel Ilaria. Location , snacks,bicycles and friendly knowledgable staff make this a perfect place to stay. Our room was clean ,bright and quiet. So good to be able to make a cup of...More

Thank Helen L
Response from MauroCusinato, Direttore at Hotel IlariaResponded 24 February 2018

Dear Helen, thank you for coming back to us! We are always more than happy when our guests decide to return to Hotel Ilaria :) We hope to see you next year, too! Best regards, Mauro Cusinato Hotel Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Hot Tub
Details
Price range
US$157 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lucca
#2 Family Hotel in Lucca
#4 Romantic Hotel in Lucca
#4 Luxury Hotel in Lucca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lucca
#2 Family Hotel in Lucca
#4 Romantic Hotel in Lucca
#4 Luxury Hotel in Lucca
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (301)
Room & Suite (282)
Dining (32)
Pool & Beach (1)
Amenities (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Joe B
13 February 2018|
Answer
Response from helo-papa | Reviewed this property |
Yes, go to the web site rome2rio. Apparently there is a bus, hourly, the trip taking 57 mins, for a few Euros.
1
Vote
Google Translation
KelflyOh
12 February 2018|
AnswerShow all 3 answers
Response from sondra62 | Reviewed this property |
First come first served in the bikes but there were plenty
0
Votes
KelflyOh
30 December 2017|
AnswerShow all 3 answers
Response from MauroCusinato | Property representative |
Dear Kelfly Oh, thank you for your question! Our Hotel has a private laundry service available form Monday to Friday, otherwise, 5 minutes walking from the Hotel, there is a self laundy, Best regards, Hotel Ilaria
0
Votes
Google Translation
Room Tips
"Interesting rooms in the annex."
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"They provide afternoon tea and snacks at the lobby area daily."
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"above first floor just so you are not right on street level"
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"Get a room overlooking the patio--it's very quiet."
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