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Best Western Grand Hotel Guinigi

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Via Romana 1247, 55100, Lucca Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (367)
360
Panoramas (27)
Room & Suite (228)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 47 hotels in Lucca
Location
Cleanliness
Service
Value
Travellers' Choice
Modern hotel located near the historic center, offers tasteful decor, meeting facilities, restaurant & bar; staff is multilingual.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Board games / puzzles
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, German, Italian

Location

Full view
44Car recommended
Grade: 44 out of 100
28Restaurantswithin 1 km
0Attractionswithin 1 km
1359Reviews14Q+A67Room tips
Traveller rating
  • 503
  • 618
  • 196
  • 26
  • 16
Time of year
Traveller type
Language
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  • English
Popular mentions
Kathryn L wrote a review Nov 2021
Wakefield, United Kingdom2 contributions
In October we had a wonderful stay once again at the Best Western Grand Hotel Guinigi. So many things make this hotel special but most of all it is the staff with their warm welcome and very efficient, professional manner. Nothing is too much trouble for them, whatever the request. As you can imagine this can make a lot of difference to the enjoyment of your holiday. We stayed in an executive suite on this visit but have stayed in standard rooms previously too. The rooms are spacious, very clean and cosy. Breakfast arrangements have had to change since the onset of the pandemic but a wide variety of food options are served by the very courteous and friendly staff. The only slight disappointment I can think of is the coffee from the machine which could be better. Everything else was perfect. We stayed for dinner on our last night and wished we had dined there more as we had an excellent meal. Many thanks to all the staff for your great kindness and courtesy.
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Date of stay: October 2021
Value
Location
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Steve J wrote a review Oct 2021
Wrexham, United Kingdom95 contributions113 helpful votes
I recently stayed at the BW Grand Luinigi for 2 nights, the hotel has a very nice reception and bar area as you walk in, check in was quick and easy. The room was very spacious and clean, a nice view over the mountains from the windows. A small mini bar with water was topped up daily. I did not eat dinner at the hotel only breakfast, this was served by one of the hotel staff as you entered the breakfast area. I am always up early so had no problem, but i could see quickly long que's were forming as more guests came down for their breakfast. I could see some people getting annoyed at the wait. The bar are is nice with an outside seating area, I have to say though the service is very slow, quite a long wait for drinks when it was not busy at all. Location is good for visiting the walled city but also a good location for work. I would stay again if in Lucca.
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Date of stay: October 2021
Value
Cleanliness
Service
Trip type: Travelled on business
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Diddi wrote a review Oct 2021
New York City, New York2 contributions
Excellent hotel. very clean room. Very kind staff. Good breakfast!!!. The rooms are very spacious. The very large parking area is also very convenient. To 5 minutes to the centre of lucca. I would recommend it!!!!!.
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Date of stay: September 2021Trip type: Travelled as a couple
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Neil-Court wrote a review Oct 2021
Wendover12 contributions2 helpful votes
The location of the Grand Guinigi is ideal for both leisure and bus it travel. Only 2 miles from the walled city of Lucca but also close to the business areas, shopping and access to major roads to explore even further
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Review collected in partnership with Best Western
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Marcospi61 wrote a review Aug 2021
Vinon-sur-Verdon, France193 contributions91 helpful votes
Modern hotel 2,5 km from the city center. Wi-Fi ok but a bit cumbersome the double authentication. Airco, safe, fridge (complimentary water), iron board, hair dryer. Staff helpful, room and bathroom of decent size and very clean. Gym (access very limited to Covid). Rich breakfast (English and continental) served. Free open air car parking in the back. Exceptional price quality ratio.
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Date of stay: August 2021
Value
Cleanliness
Service
1 Helpful vote
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Response from Matteo Andreotti, Marketing at Best Western Grand Hotel Guinigi
Responded 16 Sep 2021
Dear Marcospi61; Many thanks for your amazing review about the Best Western Grand Hotel Guinigi in Lucca. This makes us really proud of our hard work of every day. We really care about our guest's satisfaction. We really look forward to welcoming you in Lucca once again. Best regards; Matteo Andreotti
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PRICE RANGE
US$88 - US$123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western lucca, lucca best western
LOCATION
ItalyTuscanyProvince of LuccaLucca
NUMBER OF ROOMS
158
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Frequently Asked Questions about Best Western Grand Hotel Guinigi
Which popular attractions are close to Best Western Grand Hotel Guinigi?
Nearby attractions include Santuario di Santa Gemma Galgani (1.2 km), Lucca Escape Room (1.2 km), and Baby Ranch (1.1 km).
What are some of the property amenities at Best Western Grand Hotel Guinigi?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Grand Hotel Guinigi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Grand Hotel Guinigi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Grand Hotel Guinigi?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Grand Hotel Guinigi?
Conveniently located restaurants include Eni Cafe Lucca In Bocca Alla Lupa, Mai Mai Restaurant, and Mamma Mia Food Factory PIZZERIA.
Are there opportunities to exercise at Best Western Grand Hotel Guinigi?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Best Western Grand Hotel Guinigi?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Grand Hotel Guinigi?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Grand Hotel Guinigi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.