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07/05/2017 08/05/2017
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    Grand Hotel Palazzo - MGallery by Sofitel

    Viale Italia 195 | Terrazza Mascagni, 57127, Livorno, Italy
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$101 US$241*US$141*View Deal
    US$241*View Deal
    US$217*View Deal
    Traveller (142)
    Room & Suite (175)
    Dining (52)
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    Overview

    • Excellent44%
    • Very good29%
    • Average15%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
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    Reviewed yesterday via mobile

    We were first given a room which was in ok condition - walls had some cracks & paint peeling, bathroom shower floor seemed unstable - the bed & pillow is very comfortable - you will get a good nights rest. We were however upgraded to...More

    Helpful?
    Reviewed 1 week ago

    Overall, very good impression, we booked a large room with terrace on the top floor. The room itself was amazingly huge - a massive living area, one bedroom, large bathroom and really, I mean really large terrace with the sea view. The overall carpet /...More

    Helpful?
    Response from Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by Sofitel

    Dear Guest, Thanks for your review and for your positive feedback. I'm glad that your stay was positive and I hope you will come back soon. We remain at your complete disposal and do not hesitate to contact us if you need. Best regards,

    Reviewed 1 week ago via mobile

    Our room was in a very bad condition. In the shower the glass wall was broken out. The marble floor in the shower was also broken. The phone in the bathroom is currently just a station without a telephone. No one seems to mind the...More

    Helpful?
    Response from Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by Sofitel

    Dear Guest, I've read your review and thank you for the time you've been devoted to us. We have taken over as a new management for a few months and we started a very intensive maintenance job. The structure is very large and for the...More

    Reviewed 1 week ago via mobile

    We stayed at this hotel for 4 nights. The actual building is lovely, very clean and in keeping with the period. The room itself looked OK, but a socket was loose in the wall and paint was chipping off elsewhere. The air conditioning did not...More

    Helpful?
    Response from Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by Sofitel

    Dear Guest, Thanks for your review and for your time. I read your disapproval and I'm sorry if you have not been here well with us. The staff is young and friendly, breakfast includes a line of homemade cakes and biscuits... At reception they provide...More

    Reviewed 1 week ago

    What a fine hotel to find in the middle of Livornp, didn't have a hotel booked before arriving, found this one online and had to check it out. what a choice, I don't think I've stayed in a hotel in a long time that has...More

    Helpful?
    Response from Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by Sofitel

    Dear Guest, Thank you for choosing our hotel and hopefully you will come back to visit us. Historic building in elegant style offers services and staff that make your stay serene and enjoyable. We wait for you, come back

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Airport Transportation
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$130 - US$269 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Livorno
    • #1 Green Hotel in Livorno
    • #2 Business Hotel in Livorno
    • #2 Luxury Hotel in Livorno
    • #2 Family Hotel in Livorno
    Photos
    Traveller (142)
    Room & Suite (175)
    Dining (52)
    Pool & Beach (22)
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    Questions & AnswersAsk a question
    L0z11
    Hi we are staying at the Sofitel in May 17 and it will be our honeymoon. I want to email the Hotel in advance to request a sea view room. Does anybody know the email address? Thanks
    16 March 2017|
    Answer Show all 3 answers
    Response from Pulcebella | Reviewed this property |
    The Grand Hotel Palazzo (Mcgallery by Sofitel) is part of the French Accor Group the email address can be found on the Accor site as this site doesn't allow me to post a link
    1
    Vote
    Daniel S
    How much is the surcharge for a rollaway bed in a single queen room? Thank you.
    30 December 2016|
    Answer Show all 4 answers
    Response from Cathy R | Reviewed this property |
    I asked for you at reception. They don't provide rollaway beds, only family rooms sorry. They were not helpful about the price and said you had to ask them or look on the website. Thanks
    1
    Vote
    NicoleMc4
    Hi, we will be staying in August and I would like to make a request. I tried to call the UK line however received no response. Please let me know can contact you about our check in. Best , N
    25 July 2016|
    Answer Show all 2 answers
    Response from NicoleMc4 |
    I have been already
    1
    Vote
    Room Tips
    "You can request for room at the front."
    Read review
    "Upper floors with seaside view"
    Read review
    "Corner suite, second floor, was wonderful. Great view Terraza Mascagni across the way."
    Read review
    "Worth a little extra for one of the huge rooms!"
    Read review