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    Grand Hotel Palazzo - MGallery by Sofitel

    Viale Italia 195 | Terrazza Mascagni, 57127, Livorno, Italy
    011 39 0586 260836
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    24/12/2017 25/12/2017
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    US$217
    US$218
    US$217
    Traveller (390)
    Room & Suite (214)
    Dining (64)
    Overview
    • Excellent43%
    • Very good28%
    • Average13%
    • Poor8%
    • Terrible8%
    Travellers talk about
    “rooftop pool” (5 reviews)
    “top floor” (7 reviews)
    “junior suite” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (457)
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    1 - 5 of 122 reviews

    Reviewed 3 weeks ago via mobile

    The outside of the hotel and room view was best part of stay. The walls of room were scuffed. Bathroom shower floor was gross. Room was drab. Old/warn bedding. Room wasn’t as clean as it could have been. Customer service could be improved as well...I...More

    1  Thank Cishawn R
    Response from Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 2 weeks ago

    Dear Guest, thanks for your review. Your score is very low and I'm sorry you did not feel good. The room is clean, the property is historic and the staff is young, welcoming and professional. If you come back to us you will be welcome.

    Hotel's Favourite
    Reviewed 28 June 2017 via mobile

    My wife and I stayed at the Grand Hotel Palazzo in Livorno for two nights. The establishment is a regal sort of hotel that most likely once served the aristocracy. Its ceilings are vaulted; its common rooms columned. Our room was spacious and comfortable, complete...More

    2  Thank Eyeforu
    Response from Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 1 July 2017

    Dear guest, thanks for your review and for your time. I'm glad that your stay was positive and I hope you will come back to visit us. We are waiting for you! Regards,

    Reviewed 4 weeks ago

    Check out yesterday morning, unwillingly, but holidays are over. As we promised we both came back for vacation.... 9 days long.....we would immediately come back.... I really cannot understand what people complaints in other rewies.... Reception on our arrival remembered our names and welcomed us...More

    Thank HDMANAGER2014
    Response from Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 3 weeks ago

    Dear Guest, thanks a lot for your kindly review. I hope that you'll come back to visit us. We are here for you! Best regards,

    Reviewed 4 weeks ago via mobile

    Upon arrival one has a realisation of palacial opulence grandiose settings and past and present history that is sencond to none. Staff on reception or in the dinning section are charming polite and more than willing to make your stay as best as possible. Room...More

    1  Thank Sevendials7007
    Response from Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 4 weeks ago

    Dear Guest, thanks a lot for your review. I hope that you'll came back to visit us. Best regards,

    Reviewed 4 November 2017

    Beautiful location on the lungomare overlooking the famous Piazza Mascagni. The bed was extremely comfortable and the rooms are spacious, clean and freshly decorated and offers all comforts. The welcome was warm and corteous in the chic lobby and we were offered a small welcome...More

    Thank Daniela0105
    Response from Mariapia D, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 6 November 2017

    Dear Guest, thanks a lot for your kindly review. I hope that you'll come back to visit us. We are here for you! Best regards,

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Airport Transportation
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Breakfast included
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$121 - US$454 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Livorno
    • #1 Green Hotel in Livorno
    • #2 Business Hotel in Livorno
    • #2 Luxury Hotel in Livorno
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 123
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hotels.com, Hotwire, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Grand Hotel Palazzo – MGallery by Sofitel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Livorno >
    • Livorno
    • Also Known As
    • Grand Hotel Livorno
    Add Photo Photos
    Traveller (390)
    Room & Suite (214)
    Dining (64)
    Pool & Beach (26)
    Hotel & Grounds (357)
    Bathroom (17)
    Business Centre & Event Rooms (11)
    Nearby
    Nearby HotelsSee all 21 hotels in Livorno
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    3.39 km away
     
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    Ask a question
    Questions & Answers
    186338Shirley
    22 October 2017|
    AnswerShow all 5 answers
    Response from dodgemDorset_UK | Reviewed this property |
    No hairdryer and no iron in the whole of the hotel. Done know if pool open in October, sorry.
    0
    Votes
    48clare48
    23 July 2017|
    AnswerShow all 4 answers
    Response from Michael J | Reviewed this property |
    Turn right out of Hotel 🏩 about 10 mins walk there is a lovely Japanese Restaurant on your right on main road, Great tasty food, Lovely staff And Good Prices Highly Recommended for a different dinner etc open evenings... More
    0
    Votes
    Luke R
    13 June 2017|
    Answer
    Response from Jenny W | Reviewed this property |
    I believe it is closed from end of September to June.
    0
    Votes
    Room Tips
    "we had a 3rd Floor sea-view. Absolutely amazing"
    Read review
    "Ask for a quiet room and keep your curtains closed if your windows are facing the building next door."
    Read review
    "Depends very much on your budget"
    Read review
    "Not much activity around hotel"
    Read review
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