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Grand Hotel Palazzo - MGallery by Sofitel

Traveller (678)
Room & Suite (296)
Dining (77)
Overview
Viale Italia 195 Terrazza Mascagni, 57127, Livorno Italy See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (759)
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208 results
Traveller rating
51
68
36
21
32
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Time of year
LanguageEnglish
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51
68
36
21
32
Show reviews that mention
All reviews rooftop pool junior suite facing the sea sea front beautiful room large bed welcome gift fleetway travel week stay fabulous hotel high ceilings breakfast items minute drive bar and restaurant bit dated old building bus stop
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1 - 5 of 208 reviews
Reviewed 1 week ago via mobile

Take away the slow check in process and the rest was all close to perfect ( not the fault of the receptionist since she was left alone, trying to answer phones on one hand and trying to help you on the other hand)The rooms were...More

Date of stay: November 2018
Thank Mira2009umit
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 1 week ago

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

Reviewed 4 weeks ago via mobile

I shared the huge room with my girlfriend from Milan, we loved the view, open window to the sea. Enough space for both of our things in the large closet in entry way. The bathroom was beautiful as well, rooms were kept impeccably clean. The...More

Date of stay: October 2018
Thank travelfeast2015
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 4 weeks ago

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

Reviewed 29 October 2018

We visited for only 6 days as a middle aged couple. Upon arrival we drove up and the approach looks fabulous. Hotel appears to be exceptional and gives the impression of a truly luxurious hotel. Hotel provides free car parking which is a real bonus....More

Date of stay: September 2018
Thank Don B
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 4 November 2018

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hotel Palazzo Livorno - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery,...More

Reviewed 26 October 2018

I stayed here with a group but we booked this hotel because it was supposed to be 5 star. Sadly it did not live up to its ranking. The location was perfect if all you wanted was a view of the amazing sunset every evening....More

Date of stay: October 2018
Thank Catherine S
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 4 November 2018

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hotel Palazzo Livorno - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery,...More

Reviewed 19 October 2018

Did not fully live up to my expectations, but not bad either.Location and staff service levels were very good.But room was in urgent need of a deepcleaning and new carpet as it was coming loose on several locations in the room, showing the concrete underneath.Also...More

Review collected in partnership with Accorhotels.com
Date of stay: September 2018
Thank Joppe70
Response from DirezioneD3, Direttore at Grand Hotel Palazzo – MGallery by SofitelResponded 23 October 2018

Dear Guest, thanks so much for your nice review. It has been a great pleasure to have you as a Guest in our hotel and we are glad to know that your stay was fine and that you appreciated our amenities. e hope and are...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Dry Cleaning
Concierge
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Outdoor pool
Sauna
Details
Price range
US$87 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Livorno
#1 Romantic Hotel in Livorno
#2 Luxury Hotel in Livorno
#2 Business Hotel in Livorno
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$87 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Livorno
#1 Romantic Hotel in Livorno
#2 Luxury Hotel in Livorno
#2 Business Hotel in Livorno
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (678)
Room & Suite (296)
Dining (77)
Pool & Beach (40)
Amenities (41)
Business Centre & Event Rooms (6)
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Questions & Answers
Ask a question
21anissar
10 April 2018|
AnswerShow all 2 answers
Response from DirezioneD3 | Property representative |
We charge only €.5 Including towel and soft drink for the pool in the top floor. For the Spa, we charge different services (if they are not including in the room rate).
0
Votes
Google Translation
Sonyazin
7 April 2018|
AnswerShow all 6 answers
Response from DirezioneD3 | Property representative |
3-4 hours for 4 people 180 euro approx. Best regards.
1
Vote
Google Translation
21anissar
19 March 2018|
Answer
Response from DirezioneD3 | Property representative |
Dear Anissa, The outdoor swimming pool is seasonal . But we hope yes. In anycase, you can use to the pool Spa. If you need to organize a day tour in Firenze and Pisa, please contact the reception. Best Regards.
-1
Votes
Google Translation
Room Tips
"Corner Sea View rooms huge but getting tired."
315donb
29 Oct 2018
Read review
"Front rooms on lower floors are smaller but have a lovely sea view."
K3924NYcatherines
25 Oct 2018
Read review
"3rd floor rooms are cheaper and have low ceilings. Rooms lower down have very high ceilings"
CambridgeReviewer19
7 Oct 2018
Read review
"Look for a room facing the sea with a private terrace"
godschild333
6 Oct 2018
Read review
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