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Hotel Hermes

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Traveller (62)
Room & Suite (34)
Dining (3)
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Overview
  • Excellent37%
  • Very good27%
  • Average18%
  • Poor7%
  • Terrible11%
23 Nov 2017
“comment”
14 Jul 2017
“Fine but dont expect too much.”
Free Wifi
Air Conditioning
Rooftop Bar
Concierge
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (292)
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Traveller rating
64
39
22
10
8
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64
39
22
10
8
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1 - 5 of 143 reviews
Reviewed 23 November 2017 via mobile

after a long trip u have to make 60steps to access the info desk with ur bags because there’s no elevator.They kept the same same towel after cleaning the room and they offered small minimized shampoo packet so i had to buy one.also u can...More

1  Thank Farid K
Reviewed 14 July 2017 via mobile

Firstly this hotel was fine and the 2 star rating takes into account other places we have stayed on our trip. It did the job without us taking any pleasure from the stay and not feeling too awful. We only had to stay one night...More

Thank Claire B
Reviewed 13 June 2017

Misleading on Trivago and Expedia, doesn't show correct price. They take out the taxes that everyone else includes to make it look cheaper..... once you book, they add 25% more on top for taxes.... absolute scam. Disappointed in Expedia as well for allowing it's customers...More

3  Thank bobby20172017
Reviewed 1 March 2017

Hotel is located right next to the train station, very central, and easy to get to all main attraction. max 15 min walk. Hotel is quite clean, tho it looks old and clearly need a renovation. Hotel staff was helpful and friendly. Hotel is better...More

Thank Zakarauskaite
Reviewed 7 August 2016 via mobile

This hotel is not flexible. I booked the room through a travel website, wanted to reschedule my stay for the next day, willing to pay the difference, the travel agency contacted them, but they rejected our request. I also email the hotel a couple of...More

Thank Isis R
Response from hotelhermes, Proprietario at Hotel HermesResponded 19 August 2016

Dear guest, on the review we do not know absolutely what it is ! Meanwhile qualifies with a reservation number after which we will give you an answer about his case . However most likely your reservation is non-refundable taken with an offer. Then the...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room amenities
Air Conditioning
Details
Price range
US$76 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Best Value Hotel in Florence
Details
Price range
US$76 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Best Value Hotel in Florence
Add Photo Photos
Traveller (62)
Room & Suite (34)
Dining (3)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
shahanerenuka29
22 August 2015|
Answer
Response from Redkrusty | Property representative | Reviewed this property |
HI, we are sorry but there isn't the elevator, but thanks a lots for the request. Have a nice day, Hotel Hermes
0
Votes
Google Translation
Room Tips
"Don't book here"
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"Ask for rooms on the same floor as the reception to avoid climbing many stairs as there are three flights of..."
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"Check the bathroom."
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"Try to avoid a room in the front as there may be street noise. Having said that, the night was quiet enough..."
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