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On arrival were told that although we booked for 4 nights only the day before we could only stay 3 nights and would be moved to another hotel for 4th night. Told this was due to room being "****" (quoting the owner here!).
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I found fleas/bed buggs (full of blood) in my pillow the night we arrived. I called the administrators and 5 women arrived. They softly blamed us from bringging the buggs allegating they never had this problem before (total lie!!, later, in booking.com I found a...More
Good location and the people are friendly and helpful !!! Very professional staff and we enjoy staying there! Is very pleasant to serve breakfast ...or a bottle of wine in the evening, on this terrace! The room was clean and cozy, a bit noisy from...More
Room was spacious and clean,our private bathroom was accross the hallway (not a big deal as we only stayed one night).Located 20 mins walk distance from Santa Maria Novella Station.Very quite place as no shops around.We particularly enjoyed the top floor "terrazza" where a very...More
Our room had no internet, no working AC, and was a basic bones room. The room was not cleaned daily and was dirty as well. Management has turned over clearly since the reviews from the summer. This place is a dump and the person working...More
US$59 - US$136 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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