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AC Hotel Firenze

1,240 reviews
#156 of 411 Hotels in Florence
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Traveller (484)
Room & Suite (277)
Dining (49)
Overview
  • Excellent29%
  • Very good45%
  • Average19%
  • Poor5%
  • Terrible2%
Travellers talk about
“marriott points”(20 reviews)
“porta al prato”(10 reviews)
“tram stop”(19 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from AC Hotel Firenze
Special Offer: Book Now & Earn More
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Reviews (1,240)Write a Review
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Show reviews that mention
All reviewsmarriott pointsporta al pratotram stopusing pointsminute walknice hotelbusiness hotelmodern designthe main train stationbreakfast buffetfront desk staffhotel is locatedcomfortable roomsstayed nightssanta maria novella train stationaround the cornerpastries
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1 - 5 of 677 reviews
Reviewed 2 weeks ago

I liked that this hotel was modern and walkable. Staff was friendly and provided us with a room right away. knowing that this place didn't offer breakfast for Gold members, we booked a rate with breakfast. Breakfast was mediocre but acceptable for a hotel breakfast....More

Thank DCavidtraveller
Reviewed 7 December 2017

I had two rooms reserved, one for me and my wife, and one for my son, who was arriving very much later in the evening. I had studied Italian in advance for the trip, and found it quite funny that every time I spoke to...More

Thank RugbyIke
Reviewed 25 November 2017 via mobile

Good hotel - very clean rooms staff very nice and friendly - buffet breakfast excellent - would recommended this hotel for one or two night stop over - had some language problems though - but apart from that , great stay

Thank stanley031
Reviewed 20 November 2017

We are frequent customers of Marriott hotels. This hotel does not meet the expectations of customers familiar with the Marriot brand who have experienced many stays at other Marriot hotels. The customer experience here is subpar to other Marriot hotels. Our experience started off on...More

1  Thank 69evelyn
Response from acfirenze, Manager at AC Hotel FirenzeResponded 22 November 2017

Dear customer, Thank you for taking the time to share your comments in regards to your recent stay at the AC Hotel Firenze. As we pride ourselves on delivering a pleasant hotel experience during your travels, we have unfortunately fallen short of our goal during...More

Reviewed 12 November 2017 via mobile

The hotel is located in a good position: not far from the centre and the "Santa Maria Novella" railway station. Kind staff, clean rooms, and good bar. Breakfast buffet complete but not excellent. A fitness room is available.

Thank Aeger_1982
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$105 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#94 Luxury Hotel in Florence
#101 Business Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$105 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#94 Luxury Hotel in Florence
#101 Business Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (484)
Room & Suite (277)
Dining (49)
Hotel & Grounds (315)
Bathroom (73)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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Lori S
30 October 2017|
AnswerShow all 3 answers
Response from acfirenze | Property representative |
Dear guest, we have one USB plug in each room. Many thanks
0
Votes
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Doris39
15 September 2017|
AnswerShow all 2 answers
Response from acfirenze | Property representative |
Dear guest, Thank you for your interest in AC Hotel Firenze. The air conditioning will be on for the entire month of September. October will depend to weather and temperature conditions. We hope this information is been... More
1
Vote
Google Translation
Cody A
22 June 2017|
AnswerShow all 3 answers
Response from PortableWheels | Reviewed this property |
The hotel is in an extremely safe area and the walk between the city center and the hotel is safe as well.The advantage of the location is you do not feel as if you are in the middle of the mess - midtown Manhattan, Oxford... More
2
Votes
Room Tips
"Check out the seating areas and views on the roof...easy access and looks like a great place to have a cup of..."
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"For a more enjoyable stay make arrangements for a superior room"
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"Higher rooms with nicer city view..."
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"As high as possible....you may still be able to go to roof to get view of city"
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