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Hilton Garden Inn Florence Novoli

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#104 of 422 Hotels in Florence
Certificate of Excellence
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1,228 Reviews from our TripAdvisor Community

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Showing 688: English reviews
Reviewed 6 days ago NEWvia mobile

I stay sometimes at the Hilton Garden Inn, the service is good and the breakfast is nice. I never had dinner there but the menu looks too much "americano" with no real Italian dishes. However the rooms are worn out and need maintenance. The curtain rollers are broken and don't close well and the bathroom doors of all rooms I...

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Helpful?
Thank GustavoMMS
California, Maryland
Reviewed 1 week ago via mobile

Stayed here for 2 nights - delightful! Easy bus ride into Florence, tickets available at front desk. Nice room, great breakfast and super friendly front desk staff. They arranged a reservation for the Accademia and provided the information in letter form. Recommend 👌

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Helpful?
Thank 605Anne3333
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear 605Anne3333, Thank you very much for your beautiful review. We are glad that you enjoyed your stay with us and that you liked the quality of our breakfast, rooms and Staff. Your comments are being reviewed by our General Management and will help us as we continually work to improve our Guest experience. Look forward to welcoming you back...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

Love the spacious room of this hotel and overall cleanliness of the hotel. The hotel is located outside the city center but walking distance to a bus stop. As it is away from the busy city center, it is an ideal place to stay when you want some cozy place to relax after a full day of walking.

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Helpful?
Thank ritzn2016
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear RitzN2016, We are happy to hear that your stay at Hilton Garden Inn Florence was satisfactory. Your comments will be shared among our Team. We are looking forward to welcoming you again in not only at Hilton Garden Inn Florence but also at any of our other Hilton Hotels Kind regards, Francesco Ginanni Front Office Manager

Sparks, Nevada
Reviewed 3 weeks ago

We spent 5 nights at this property. Overall it was very nice. The location was good because you were near restaurants and a mall. But the bus was horrible! Bus #22 is ALWAYS packed full of people. The room was very nice. Had a great view of the park and mountains. The breakfast was just OK. And the service was...

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Helpful?
Thank OpusTheCat
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear OpusTheCat, Greetings from Hilton Garden inn Florence and thank you for your review. We are glad to see that you substantially enjoyed your stay with us. We are very sorry for the issues regarding our Self Service Laundry for which we have already started a discussion with our Maintenance. The Bus is one of the main problem of the...

Reviewed 3 weeks ago

My wife and I recently stayed here. We had a room with a view of the park which was nice, except for the migrating mosquitoes. Room seemed a tad small but was clean. Tub shower was difficult for my slightly handicapped wife. Nice area except for the construction all around. About a block to a shopping mall. Taxi ride to...

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Helpful?
Thank Daniel M
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Daniel M, Greetings from Hilton Garden Inn Florence We sincerely appreciate your feedback and we are very sorry if you experienced some problems with the bathtub. Unfortunately mosquitoes is a longstanding issue that makes all the area feel very bad. Your comments are being reviewed by our General Management and will help us as we continually work to improve...

Tehachapi, California
Reviewed 3 weeks ago

Exceptional front desk support for luggage handling, taxi scheduling, and advice on using the city bus system. Rooms are nicely designed and scrupulously clean. Restaurant is reasonably priced with a good selection of very nicely prepared food.

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Helpful?
Thank Ed B
HGI Florence No... H, Responsabile reception at Hilton Garden Inn Florence Novoli, responded to this review

Dear ED B, Greetings from Hilton Garden Inn Florence! Thank you very much for your beautiful feedback! We are glad to see that you enjoyed your stay with us. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied and we hope you will consider staying with us again in the future. You Can...

Shimla
Reviewed 4 weeks ago

Hotel is good and value for Money stay.But don't expect much for food as an Indian food lover. At breakfast only non veg that I could eat was egg other options were pork and pork only.Rest all is good like connectivity, Rooms, Internet etc.

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Helpful?
Thank Dhananjay J
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Dhananjay J,, Greetings from Hilton Garden Inn Florence and thank you very much for your review on Tripadvisor. We are glad to see that you substantially enjoyed your stay with us and we hope you will consider staying with us in the future! Kind regards, Francesco Ginanni Front Office Manager

Virginia Beach, Virginia
Reviewed 5 weeks ago

The location actually worked for us. We took a bus to the tourist spots daily which was close to the hotel. We like staying out of the hustle and bustle of a busy city though. The front desk was very friendly and sold us the bus tickets. They also held our luggage the day we checked out since we went...

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Helpful?
Thank Rebecca400
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Rebecca400, Thank you for taking the time to leave us your excellent review about your stay at our Hotel. We are so pleased that your expectations were met and we look forward to welcoming you back in the future. Kind regards, Francesco Ginanni Front Office Manager

Reviewed 5 weeks ago via mobile

We got a jr suite for 3 of us and that was comfortable. We got around by talking a taxi to and from city center. American breakfast was plentiful. The business center computers needs improvement. One. Not working and the other would I not print out my boarding passes for Luthansa.

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Helpful?
Thank aloha2055
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Aloha2055, Greetings from Hilton Garden Inn Florence. We sincerely appreciate your feedback and we are very happy you enjoyed your stay with us. Your comments and suggestions are being reviewed by our General Management and will help us as we continually work to improve our Guest experience. At Hilton Garden Inn, we promise to do whatever it takes to...

Reviewed 1 November 2016

Nice quiet location, friendly staff. Clean room, good breakfast. Working WiFi Close to public transit. 15 minutes away from city center. We stayed at junior suit. Large comfortable room at a reasonable price

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Helpful?
Thank Sami C
HGI Florence No... H, Front Office Manager at Hilton Garden Inn Florence Novoli, responded to this review

Dear Sami C, Greetings from Hilton Garden Inn Florence and thank you very much for your beautiful review on Tripadvisor. We are glad to see that you enjoyed your stay with us and we hope you will consider staying with us in the future! Kind regards, Francesco Ginanni Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Florence Novoli

Address: Via Sandro Pertini 29, 50127, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: €61 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Florence Novoli 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Inn Florence Novoli Hotel Florence
Florence Hilton Garden Inn
Hilton Florence
Hotel Style:
#50 Business Hotel in Florence
#61 Luxury Hotel in Florence
#86 Family Hotel in Florence
#91 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Florence Novoli staff and other travellers.
22 questions
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Milborne Saint Andrew, United Kingdom
5 months ago
South Milwaukee, Wisconsin
10 months ago

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Questions? Get answers from Hilton Garden Inn Florence Novoli staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd suggest rooms facing north.”
 of 5 bubbles ruscione2, 15 Sep 2016 | Read review
“We had a room on each side of hotel. Rooms were similar and both fine.”
 of 5 bubbles caseyjDESIGN, 10 Sep 2016 | Read review
“Rooms facing the Garden have excellent views. Prefer rooms away from the fitness center treadmills can be noisy at times.”
 of 5 bubbles cvs407, 19 Aug 2016 | Read review
“Stay elsewhere.”
 of 5 bubbles bjishi, 13 Aug 2016 | Read review
“2nd and 3rd floor rooms facing the gardens”
 of 5 bubbles l0vr0b, 30 Jul 2016 | Read review
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