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Hotel Tourist House

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146 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 July 2015 via mobile

This hotel is perfectly positioned less than 5 minutes from the train station, a 5 minute walk from all major attractions, and a gelato shop across the street. Email the hotel directly and you can get everything done within days! I found the lady helpful with everything including showing me where breakfast would be. Our room had air conditioning, a... More 

Helpful?
1 Thank Elena t
Nashville, Tennessee
Level Contributor
63 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 June 2015

I was looking for a hotel that had some old-world Italian charm and that's exactly what I got. The person who checked me in was extremely friendly and spoke very good English. She provided me with a free map, even circling some of the main tourist attractions. My room was located down half a flight of stairs from the lobby... More 

Helpful?
Thank malarkeyjane
Farmington, Maine
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 June 2015

I was with a large group who split between three hotels - the Abaco, Giappone and Tourist House. This is run by the same people who own the Giappone. The Tourist House is friendly, very clean, and located right near the Santa Maria Novella church, near the train station. The center of town is a ten minute walk. Unlike the... More 

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Thank scotterb60
Rohnert Park, California
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 March 2015

I came back to The Tourist House for three reasons. Price, location and friendliness of staff. I found the cleanliness perfectly fine. I loved my room and even asked for the same room I had last year and they were happy to oblige and were happy to see me upon my return. This is a woman owned, woman run business.... More 

Helpful?
Thank Fairysong7
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2014

This is more a hell hole than a tourist house. Certainly not a hotel. 1. Rooms are spartan. Not even a proper table beside the bed 2. Wifi weak 3. Moquitoes galore 4. And there was a dead cockroach too 5. Blankets felt dirty 6. Towels are paper thin 7. Receptionist unfriendly and lazy 8. Breakfast was scary - esp... More 

Helpful?
Thank Shianming

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Winchester, UK
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 September 2014

Very convenient for the centre and the railway station but a nightmare to find by car. The receptionist to whom I spoke to ask for directions was less than helpful on the telephone and took no account of the fact that I was English so she did what the English are famous for doing - she spoke faster and more... More 

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Thank VoyagerWinchester
Mostar, Bosnia and Herzegovina
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 August 2014

Hotel is very well situated: 5 min from the train station and 5 min from the Duomo. It's just on the corner of the Piazza Santa Maria Novella. Clean with spacious AC rooms. Staff has been very friendly and professional. We've stayed just for one day, so we havwen't had any special requests. The basic things were just fine. Breakfast... More 

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1 Thank panterix
Winnipeg, Canada
2 reviews
Reviewed 4 June 2014

The customer service at this location is great! The staff has been very accommodating and very patient with me even though I don't speak Italian. They have done everything that they could to make me feel welcome. Hotel is in great location downtown and is very affordable.

Helpful?
Thank PfMorris
Cardiff, United Kingdom
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 May 2014

this is our second visit to The tourist house- Florence mainly because of its location. Situated near the train station and within walking distance to all the major attractions . It is very basic but clean the rooms are large which is more than can be said for the breakfast room, if more than four people want breakfast at the... More 

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1 Thank sue12345678
Sydney
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 20 February 2014

I was on a solo four week trip over northern Italy and Florence was my second stop. The hotel was 5 minutes walk from the train station and at least 5 minutes to the closest tourist spot (Duomo and Arno River are just 5 minutes walk). Lots of restaurants, coffee shops, pizzerias, convenience stores in the area. Location is great.... More 

Helpful?
2 Thank juanmanuelrodriguez

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Tourist House*** Florence Set right in Santa Maria Novella square, overlooking one of Florence's most important churches, the HOTEL TOURIST HOUSE*** offers spacious rooms housed in a historic building. All rooms are equipped with: Private Bathroom, WC, Toilet,Shower, Free toiletries, Hairdryer, Air Conditioning, Desk, Fan, Heating, Flat-screen TV, Refrigerator. Florence's churches, galleries, markets and shops are all just a short stroll from Tourist House. Santa Maria Novella train station is just a 5-minute walk away. ... more   less 

Additional Information about Hotel Tourist House

Address: Via della Scala 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: €46 - €110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Tourist House 3*
Number of rooms: 10
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Also Known As:
Tourist House Hotel Florence
Tourist Hotel Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tourist House staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room with a balcony, the view from the garden is nice.”
 of 5 bubbles leonardob18, 1 Oct 2015 | Read review
“Ask for an interior room if street noise bothers you.”
  • Room
  • View from the room of Piazza di SMN
  • World's Smallest Shower
 of 5 bubbles malarkeyjane, 17 Jun 2015 | Read review
“Avoid room 7”
 of 5 bubbles Shianming, 13 Oct 2014 | Read review
“Do not ask for a second towel as the lady receptionist is rude and does not have customer service.”
 of 5 bubbles juanmanuelrodriguez, 20 Feb 2014 | Read review
“The room I described is #6.”
 of 5 bubbles Pitchford0209, 9 May 2013 | Read review
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