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Room & Suite (516)
Dining (83)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Florence Metropole
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#205 of 430 hotels in Florence
Location
Cleanliness
Service
Value
Hilton Florence Metropole is a contemporary hotel with a strategic location adjacent to all important traffic hubs. It is only 3 km (10 minutes) away from the Florence International Airport and the city business district. Hop on our 34-seats shuttle bus from/to the city centre (not bookable and at € 5.00 per room per stay) in order to reach in only a few minutes Florence major attractions like the Uffizi Gallery and the Duomo Cathedral. The 15-floors building offers, from the Executive Lounge’s terrace, a breathtaking view of Florence. It has 212 guestrooms - including 32 Executive rooms, 22 deluxe and 4 suites. Each guest room is furnished with a warm, contemporary style; wooden floor and spacious marble bathrooms can ensure maximum comfort for both business and leisure travellers. The hotel is provided of a complimentary external parking (50 boxes) and a charged covered garege (80 boxes), at € 10.00 per day per vehicle.
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Property amenities
Paid private parking on-site
Free internet
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Centre with Internet Access
Car park
Wifi
Paid wifi
Indoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Safe
VIP room facilities
On-demand films
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Spanish, Italian
Location
Full view
49Car recommended
Grade: 49 out of 100
10Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
Via del Cavallaccio 36, 50142, Florence Italy
Name/address in local language
Getting there
Nenni-Torregalli Lupi di ToscanaFlorence Tramway Network15 min
Aldo MoroFlorence Tramway Network16 min
Car HireSee all Florence car hire
2559Reviews54Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Really lovely hotel with clean, spacious rooms with available parking on site. Simple but complete Workout Gym. A good breakfast selection & restaurant on site. Close enough to the city with a Shuttle Bus Service that’s well worth it to save on city parking.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First of all I was disappointed that hey would brand this hotel as a Hilton. My expectations for Hilton branded properties is based on what I've seen in the US and being a Diamond member I've stayed at a large number of them over the years. I would compare this hotel to a maybe 3 star hotel in the US. Lobby and common areas look great. Rooms are okay, however, fairly dated, temp control is an issue but front desk has the ability to adjust by +/- 3 degrees. We had 2 rooms and both came only with 1 towel for 4 people. This was annoying and we had to ask multiple times. Front desk staff was much nicer than the rest. Bar staff especially lived up to the rude Italian theme we experienced during our trip. Be ware, this hotel is located quite far from all the action. I'd recommend spending a few extra bucks and finding a place closer in if you're a tourist. The costs / time spent commuting isn't worth it.…
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Okay, so first, this is NOT in the central part of Florence. If you want to be in the midst of that, this hotel may not be for you. Also, this has the feel of an American hotel - so if that is not what you want, again, you might want to look elsewhere. Note: I am Diamond Hilton and have been critical of properties when warranted. But, this property has some great things going for it. First, we found the staff FANTASTIC in every way. This hotel is a bit older - but appears to be in great repair and is VERY Clean. You know how in some older hotels they just look a bit shabby - this is NOT the case in the property. It is aging, but aging pretty well I think. Transportation. A cab from the train station is about 20 minutes and about 22 Euros. But they have a great shuttle running pretty continuously from 10 am every day that drops and picks up right across the street from the train station (so very much central Florence). Breakfast. The breakfast is a buffet that would be better than average for American Standards. Rooms (we had 2 - one for my wife and I and one for our teenagers): Rooms were clean and quiet.…
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was a very average stay for being a Hilton member and comparing it to other experiences I’ve had . Most of their facilities were closed (pool, lounge) and they did not offer anything for the inconvenience. It is far out of the city so they do offer shuttles for 1.50 which was convenient but there is limited seating and times. For being a “ 4 star hotel” I excepted a little better hospitality and in my opinion it wasn’t worth what I paid for.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is in a residential area. Close to the airport but far from any sights in Florence Italy. The rooms are clean and fine. The bar is small. No special areas for Hilton honors members. 20 euro taxi from the train station and the center of town. Staff was nice but Nothing around it really.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Don’t stay here unles it’s a meeting or just an airport stay over
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Long way from the tourist spots. Outdated property. bad carpet has not been replaced for years. Out of the 4 elevators, there were only two working. Guests had to wait over 30 minutes after check-in to get into elevators. Don't want to tell you how long will it take to go to downstairs in the morning to eat breakfast. The room deadbolt was not working. The water pressure is way too high and the door is not sealed well. You will see water pour out from the door after the shower.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: choose a lower lever room so you don't want to wait for elevator in the morning
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hello to Hilton along with TripAdvisor review folks !! It has been two weeks since I left Florence and has taken me time to decompress from the reason I was at this hotel !! The visit took me too this awesome hotel due to family vespa emergency which occurred in Tuscany! On May 3 rd , I received a FaceTime call by my daughter and Italian police to advise me of my daughter and ex wife were in a vespa accident- and both were going to hospital. At this moment from New York I got on an afternoon flight to Florence with no clue what I was about face for two weeks!! Upon arrival ,, I sourced my hotel thru the Hilton App! When I checked in at hotel I was acknowledged with open arms ! I met the operations, Mgr ; Leonardro!! He was my advisor on all the stages of this family emergency . He guided me with logistics, translated hospital papers / translated banking instructions/ translated documents of all sorts Supported my transportation needs / hospital recovery stores The entire hotel staff from breakfast to lunch to dinner restaurants kept my energy positive !! Upon arrival from the hospital after ten days with several surgeries completed the hilton hotel supported me with room needs for wheelchair patrons!!! The support for them was extremely extraordinary during our 4 day rehab time before taking both girls back to USA !!! The time and energy Leonardro gave to me was a primary reason of success for the girls to get back to usa !! Thank you with my family’s love from team Hilton - lead by Leonardro!!! Cheers to Hilton’s team and I look forward to Enjoy Florence correctly next time See you in the future Peter - diamond member…
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We stayed at the Hilton Florence Metropole at the end of our trip to Italy prior to flying out of the Florence airport. Front desk staff were very helpful and gave us a beautiful room overlooking the city center. We needed to return our rental car at the airport and were given information on how to take the tram from the airport into the city center and then take the hotel shuttle back from the city center to the hotel. We were even able to buy tram tickets at the front desk! The Hilton Metropole made our FLR departure easier with its location close to the airport and the transportation options it offers. The kind, knowledgeable staff made our stay special.
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Date of stay: May 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
What an odd place..! Hotel is a long way out so that restricts ‘popping out’ to see things as it involves a coach ride (20-30 mins) and a bit of a walk. Small mall nearby. Rooms clean and large and a fairly good breakfast. It feels like an airport or conference venue. However, staff were excellent and all v friendly.
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Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: Be aware of the location.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
May 2022 and the hotel states the executive lounge remains closed for “Covid safety reasons” yet the restaurant is packed to capacity. We were given 1 free drink and appraiser voucher and when you read the fine print it’s only good for a soda and the bar tinder informs us that the app is free potato chips. Not exactly what I think of as an “ appetizer” and only decaffeinated freeze dried coffee stocked in the rooms. As a Hilton diamond member this location’s level of service rates among one of the poorest I’ve stayed. Consider staying elsewhere
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
PRICE RANGE
US$90 - US$123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton florence metropole hotel florence, florence hilton
LOCATION
ItalyTuscanyProvince of FlorenceFlorence
NUMBER OF ROOMS
212
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Claim Your Listing Frequently Asked Questions about Hilton Florence Metropole
Which popular attractions are close to Hilton Florence Metropole?
Nearby attractions include JoyVillage (0.08 km), UCI Cinemas Firenze (0.1 km), and Guelfi Sport Center (0.3 km).
What are some of the property amenities at Hilton Florence Metropole?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Florence Metropole?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Florence Metropole?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Florence Metropole?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Hilton Florence Metropole?
Conveniently located restaurants include Rio Grande, OverFit - Cocktails Events Food, and Luci della Citta Restaurant.
Are there opportunities to exercise at Hilton Florence Metropole?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Florence Metropole?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Florence Metropole?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Florence Metropole offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Florence Metropole?
The staff speaks multiple languages, including English, Spanish, French, and Italian.