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Hotel Universo

569 reviews
#242 of 410 Hotels in Florence
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Traveller (244)
Room & Suite (217)
Dining (24)
Overview
  • Excellent19%
  • Very good43%
  • Average20%
  • Poor12%
  • Terrible6%
Travellers talk about
Free Internet
Breakfast included
Air Conditioning
Non-Smoking Hotel
Concierge
Laundry Service
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (569)Write a Review
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Traveller rating
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94
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Show reviews that mention
All reviewspiazza santa maria novellatrain stationgreat locationdecent breakfastfew minutes walkroom was spaciousmodern hoteldouble bedan easy walkon footvisiting florencecroissantssquarechurchelevatorluggagesusanna
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201 - 205 of 224 reviews
Reviewed 22 October 2009

Pro - Very close to train station - Has 3 English channels (compared to some with none) - Value (75 Euro per night in October) - Friendly staff. - Breakfast was okay, pastries were pretty fresh. Breakfast room looks new and clean. Con - Room...More

2  Thank Jue121
Reviewed 11 October 2009

We had a really wonderful stay at this hotel. Not only were the rooms newly redone and clean, but the staff were very friendly and helpful, recommending several places to eat. We were pleasantly surprised with the extensive continental breakfast that was included with our...More

1  Thank LeaWisconsin
Reviewed 7 September 2009

Stayed here during the winter 2009. The rooms are quite small but it was clean, the service was good and the location, just a block or so from the main train station, is OK. If on a budget it is a decent choice.

1  Thank millercgr
Reviewed 15 August 2009

I chose this hotel because of the excellent location and the reasonable price (65euros per night per room). Old but totally renovated, with funky colourful rooms, it was really worth its money. The staff was really helpful (they all speak excellent english, booked for us...More

Thank Dorothea_An
Reviewed 11 August 2009

We visited Florence in July 2009 and found the Hotel Universo to be the perfect hotel. The hotel is small in size, but the rooms are large and clean. As another review noted, the hotel staff was wonderful. They have a wonderful breakfast buffet in...More

Thank MS2009
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About
Amenities
Top amenities
Free Internet
Breakfast included
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Laundry Service
Room amenities
Air Conditioning
Details
Price range
US$72 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$72 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (244)
Room & Suite (217)
Dining (24)
Business Centre & Event Rooms (1)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
Chris G
18 February 2017|
AnswerShow all 2 answers
Response from NYChichi | Reviewed this property |
Both Front Desk attendants spoke English when we were there. You will find out that it is much more likely than not that Front Desk attendants at every hotel in a major Italian city WILL speak English.
0
Votes
Annabananna K
23 January 2017|
Answer
Response from NYChichi | Reviewed this property |
I could respond yes or no and it really means zero--- The ONLY one that can give you a reliable answer is the Hotel management themselves. Email them.
0
Votes
CaAngie
6 September 2016|
AnswerShow all 2 answers
Response from enrique517 | Reviewed this property |
No parking as far as I know. Great location facing a plaza and near the train station.
0
Votes
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12
Room Tips
"Some rooms are on a 'half floor' so not fully accessible via the elevator"
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"Deluxe room (spacious/private bathroom) is great but I would request one overlooking the square in place of..."
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"Ask for rooms with balcony on the upper floors with piazza views."
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"As beforehand for a quiet room when you book"
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