We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewspiazza santa maria novellatrain stationgreat locationdecent breakfastfew minutes walkroom was spaciousmodern hoteldouble bedan easy walkon footvisiting florencecroissantssquarechurchelevatorluggagesusanna
Pro - Very close to train station
- Has 3 English channels (compared to some with none)
- Value (75 Euro per night in October)
- Friendly staff.
- Breakfast was okay, pastries were pretty fresh. Breakfast room looks new and clean.
Con - Room...More
We had a really wonderful stay at this hotel. Not only were the rooms newly redone and clean, but the staff were very friendly and helpful, recommending several places to eat. We were pleasantly surprised with the extensive continental breakfast that was included with our...More
Stayed here during the winter 2009. The rooms are quite small but it was clean, the service was good and the location, just a block or so from the main train station, is OK. If on a budget it is a decent choice.
I chose this hotel because of the excellent location and the reasonable price (65euros per night per room). Old but totally renovated, with funky colourful rooms, it was really worth its money. The staff was really helpful (they all speak excellent english, booked for us...More
We visited Florence in July 2009 and found the Hotel Universo to be the perfect hotel. The hotel is small in size, but the rooms are large and clean. As another review noted, the hotel staff was wonderful. They have a wonderful breakfast buffet in...More
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The
area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Both Front Desk attendants spoke English when we were there. You will find out that it is much more likely than not that Front Desk attendants at every hotel in a major Italian city WILL speak English.