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    Hotel Universo

    Piazza di Santa Maria Novella 20, 50123, Florence, Italy
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    Traveller (231)
    Room & Suite (188)
    Dining (24)
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    #49 of 411 hotels in Florence
     
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    1,670 reviews
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    Overview
    • Excellent19%
    • Very good43%
    • Average19%
    • Poor12%
    • Terrible7%
    Travellers talk about
    Free Internet
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Concierge
    Business Centre
    Laundry Service
    Room Service
    3.0 Star Hotel
    All hotel details
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    Grand Hotel Minerva
    1,982 reviews
    #49 of 411 hotels in Florence
     
    Santa Maria Novella Hotel
    1,670 reviews
    #27 of 411 hotels in Florence
     
    Rosso 23
    802 reviews
    #143 of 411 hotels in Florence
     
    Le Vigne
    3 reviews
    #301 of 411 hotels in Florence
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (539)
    There are newer reviews for Hotel Universo
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    21 - 25 of 217 reviews

    Reviewed 20 September 2016

    Good location near train station and shops as we travelled by train a lot. They served a continential breakfast. Large room with no carpets (hayfever). Wifi, aircon, hairdryer, free toiletries, lift. Quiet room (triple). Friendly staff. Bar Fridge that you have access to but at...More

    1  Thank doreen f
    Reviewed 18 September 2016

    If arriving by train or bus, hotel Universo is the place to stay - only five minutes walk from the station. Santa Maria Novella is beautiful and lively, making you feel like you're in the heart of Florence. Five minutes walk from the Duomo and...More

    Thank Georgia L
    Reviewed 26 August 2016 via mobile

    Had 2 rooms a tripple overlooking the inner yard and a superior doubble over looking the square. Both rooms were adequate clean and equipped. Wifi is a bit dodgy but not an issue. The Ac worked well. They have a lift to take you to...More

    1  Thank sid3887
    Reviewed 21 August 2016

    The hotel is hardly 5 mins away by walk from Santa Maria Novella train station. Staff was very courteous and helpful. The way to our room was a zig-zag path with dim lights and we just loved walking through it. Our room had beautiful interiors...More

    Thank manu0384
    Reviewed 8 August 2016

    Hotel is located near Santa Maria Novella train station. Nearby are also 1st stop of Hop on Hop Off buses and Santa Maria novella church. The hotel is like labyrinth, be careful when choosing a room, to reach our room we had to go by...More

    Thank Luiza K
    Grand Hotel Minerva
    1,982 reviews
    #49 of 411 hotels in Florence
     
    Santa Maria Novella Hotel
    1,670 reviews
    #27 of 411 hotels in Florence
     
    Rosso 23
    802 reviews
    #143 of 411 hotels in Florence
     
    Le Vigne
    3 reviews
    #301 of 411 hotels in Florence
     
    About
    Amenities
    • Top amenities
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$91 - US$287 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Cheap Tickets, Hotels.com, Agoda, Orbitz, Travelocity, Ctrip TA, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Hotel Universo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • Universo Hotel Florence
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    Traveller (231)
    Room & Suite (188)
    Dining (24)
    Hotel & Grounds (172)
    Bathroom (19)
    Business Centre & Event Rooms (1)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
    Santa Maria Novella Hotel
    1,670 reviews
    .08 km away
     
    Grand Hotel Minerva
    1,982 reviews
    .08 km away
     
    Rosso 23
    802 reviews
    .04 km away
     
    Le Vigne
    3 reviews
    .01 km away
     
    Nearby Restaurants
    Shake Cafe
    494 reviews
    .03 km away
    Il Panino Santa Maria Novella
    83 reviews
    .04 km away
    Vini E Delizie
    96 reviews
    .09 km away
    Ristorante Giglio Rosso
    578 reviews
    .09 km away
    Nearby Attractions
    Church of Santa Maria Novella
    2,545 reviews
    .04 km away
    Piazza di Santa Maria Novella
    622 reviews
    .07 km away
    Basilica of Santa Maria Novella
    88 reviews
    .07 km away
    Museo Novecento
    138 reviews
    .07 km away
    Ask a question
    Questions & Answers
    Chris G
    18 February 2017|
    AnswerShow all 2 answers
    Response from NYChichi | Reviewed this property |
    Both Front Desk attendants spoke English when we were there. You will find out that it is much more likely than not that Front Desk attendants at every hotel in a major Italian city WILL speak English.
    0
    Votes
    Annabananna K
    23 January 2017|
    Answer
    Response from NYChichi | Reviewed this property |
    I could respond yes or no and it really means zero--- The ONLY one that can give you a reliable answer is the Hotel management themselves. Email them.
    0
    Votes
    CaAngie
    6 September 2016|
    AnswerShow all 2 answers
    Response from enrique517 | Reviewed this property |
    No parking as far as I know. Great location facing a plaza and near the train station.
    0
    Votes
    Room Tips
    "Deluxe room (spacious/private bathroom) is great but I would request one overlooking the square in place of..."
    Read review
    "Ask for rooms with balcony on the upper floors with piazza views."
    Read review
    "As beforehand for a quiet room when you book"
    Read review
    "if you have use this hotel, avoid rooms on inside, Prefer rooms facing front."
    Read review
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