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All reviews piazza santa maria novella train station great location buffet breakfast minute walk i highly recommend this hotel double bed an easy walk on foot croissants square church luggage susanna cheese attractions pisa
My sister and I were having difficulties finding hotel and the hotel concierge walked with me to our car and personally guided us in. Room was nice. Good location, close to many of the major land marks, shopping, and restaurants. Excellent breakfast.
We recently stayed at this hotel.
Firstly for anyone who hasn't been to Florence, its a must! Wow, Florence is amazing..
The hotel itself was nice, not very big and basic. The room wasn't that big which was ok for us. Bathroom was small but...More
We had a delightful stay at Hotel Universo. In particular, Susanna was an excellent and generous host, helping us with everything that we needed (given that we couldn't speak Italian and were having travel problems). We can't thank her enough! The place is great, and...More
This fine hotel is located one block from the train station, along the Grand Canal. It is right where all the strolling begins. We really liked it. The staff was helpful, the room was clean. The buffet breakfast offered cold cuts, cereals, juices, and lots...More
We loved our stay at Hotel Universo. The room was very clean and made up the day after we checked in. My only complaint would be it was a little small but we had a beautiful view and would definitely stay again. The breakfast could...More
Response from ChichiNumber | Reviewed this property |
Both Front Desk attendants spoke English when we were there. You will find out that it is much more likely than not that Front Desk attendants at every hotel in a major Italian city WILL speak English.