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Hotel Universo

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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (606)
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LanguageEnglish
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53
100
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Show reviews that mention
All reviews piazza santa maria novella train station great location buffet breakfast minute walk i highly recommend this hotel double bed an easy walk on foot croissants square church luggage susanna cheese attractions pisa
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1 - 5 of 239 reviews
Reviewed 5 days ago

My sister and I were having difficulties finding hotel and the hotel concierge walked with me to our car and personally guided us in. Room was nice. Good location, close to many of the major land marks, shopping, and restaurants. Excellent breakfast.

Thank Stay31453433371
Reviewed 3 weeks ago

We recently stayed at this hotel. Firstly for anyone who hasn't been to Florence, its a must! Wow, Florence is amazing.. The hotel itself was nice, not very big and basic. The room wasn't that big which was ok for us. Bathroom was small but...More

Thank sandcall
Reviewed 4 weeks ago

We had a delightful stay at Hotel Universo. In particular, Susanna was an excellent and generous host, helping us with everything that we needed (given that we couldn't speak Italian and were having travel problems). We can't thank her enough! The place is great, and...More

Thank Paul K
Reviewed 2 October 2018 via mobile

This fine hotel is located one block from the train station, along the Grand Canal. It is right where all the strolling begins. We really liked it. The staff was helpful, the room was clean. The buffet breakfast offered cold cuts, cereals, juices, and lots...More

Thank Ken D
Reviewed 2 October 2018 via mobile

We loved our stay at Hotel Universo. The room was very clean and made up the day after we checked in. My only complaint would be it was a little small but we had a beautiful view and would definitely stay again. The breakfast could...More

Thank Paige G
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Questions & Answers
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GuyL1480
1 July 2018|
Answer
Response from Unpodipepe | Reviewed this property |
Hi Guy Take the bus to the train station, then walk a few minutes to the hotel, or take a taxi from the airport. Buon viaggio, Cristina
0
Votes
Chris G
18 February 2017|
AnswerShow all 2 answers
Response from ChichiNumber | Reviewed this property |
Both Front Desk attendants spoke English when we were there. You will find out that it is much more likely than not that Front Desk attendants at every hotel in a major Italian city WILL speak English.
0
Votes
Annabananna K
23 January 2017|
Answer
Response from ChichiNumber | Reviewed this property |
I could respond yes or no and it really means zero--- The ONLY one that can give you a reliable answer is the Hotel management themselves. Email them.
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