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Relais Santa Croce

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Traveller (286)
360
Panoramas (55)
Traveller (286)
360
Panoramas (55)
Dining (49)
Overview
Via Ghibellina 87, 50122, Florence Italy See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star accommodation
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Reviews (456)
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272 results
Traveller rating
195
49
15
6
7
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Time of year
LanguageEnglish
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195
49
15
6
7
Show reviews that mention
All reviews enoteca pinchiorri junior suite former palace public rooms are beautiful hotel room amenities hotel restaurant common areas rooms are lovely the ground floor the hotel manager reception area old world quiet street star hotel nice bathroom pastries
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1 - 5 of 272 reviews
Reviewed 1 week ago via mobile

The Relais is a lovely hotel, the staff are genuine, service focussed and accommodating. The building is stunning and it’s the setting for a lovely vacation for anyone. Our experience was somewhat mixed unfortunately. Our room 212 was very small, smaller than any of the...More

Thank Matthew G
Response from Marco D, Direttore at Relais Santa CroceResponded 2 days ago

Dear Guest, I would like to thank you for sharing your experience on Tripadvisor. I a side, I am very happy that you appreciated a lot our staff and most of our services, but in the other I feel frustrated to hear that the room...More

Reviewed 2 weeks ago

Facility and service is unsurpassed. Beautiful large music room where you can relax with friends while the piano is played. Breakfast is plentiful with lots of choices. Rooms are quite comfortable. Formerly a palace where the Pope would stay. Amazing!

Thank NCTravMorrisville
Response from Marco D, Direttore at Relais Santa CroceResponded 2 days ago

Dear Guest, I would like to thank you for the wonderful review and invite you to come back soon! Arrivederci, a presto. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze

Reviewed 3 weeks ago via mobile

We are a family of 4, 2 adults and 2 teenagers. We absolutely loved everything about our stay. The service was warm and friendly, yet always professional. The breakfast was quaint and satisfying. Our room was clean, bright and comfortable. The small details were all...More

Thank cmkje
Response from Marco D, Direttore at Relais Santa CroceResponded 3 weeks ago

Dear Guest, I would love to thank you for the wonderful words about our Hotel, Restaurant and Team. Please, feel free to contact me directly for any future need. Arrivederci, a presto. Marco Del Lama Hotel Manager Relais Santa Croce, Firenze

Reviewed 4 weeks ago via mobile

Absolutely fantastic! From the moment we arrived, Dorian greeted us warmly. We were given a tour of the property and had all our questions answered while enjoying a glass of Prosecco. We were provided with a map, given suggestions of different tourist attractions. She even...More

Thank Ashley C
Response from Marco D, Direttore at Relais Santa CroceResponded 4 weeks ago

Dear Guest, I would like to thank you for the wonderful words about our Hotel and Team. We are all very proud to hear the your stay was magical and please, come back to see us soon. Arrivederci, grazie. Marco Del Lama Hotel Manager Relais...More

Reviewed 16 September 2018

My husband and I stayed here for four nights in September. The entire property is elegantly decorated, with tones of orange, brown, gold and cream (with wood and leather; very appropriate for Florence). This is an older hotel that has been renovated and it set...More

Thank Lisa S
Response from Marco D, Direttore at Relais Santa CroceResponded 17 September 2018

Dear Guest, I would love to thank you for taking the time to write your beautiful review and share it on Tripadvisor. Your comments are precious to us and will help the entire team to improve the quality of service we provide. I hope to...More

View more reviews
About
Description
A perfect balance between the luxury of a bygone era and modern comforts In the historic centre of Florence, an eighteenth century residence hosts the exclusive, refined Relais Santa Croce, a luxury hotel More in Florence. Surrounded by its sumptuous furnishings and frescoed ceilings, you will be assisted by highly professional staff of this hotel in Florence and delighted by the evocative nature of this truly extraordinary location in which luxury and refinement are the predominant features. It is the ideal destination for those seeking the intimacy of a private residence in Florence. The hotel restaurant, Guelfi e Ghibellini, offers innovative, seasonal regional menus. Furthermore, situated within the same building as the Relais Santa Croce is the Enoteca Pinchiorri, a three-star Michelin restaurant. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Concierge
Dry Cleaning
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
24
Price range
US$281 - US$1,271 (Based on Average Rates for a Standard Room)
Also Known As
Relais Santa Croce Florence
,
Relais Santa Croce Hotel Florence
Location
Italy > Tuscany > Province of Florence > Florence > Santa Croce
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
24
Price range
US$281 - US$1,271 (Based on Average Rates for a Standard Room)
Also Known As
Relais Santa Croce Florence
,
Relais Santa Croce Hotel Florence
Location
Italy > Tuscany > Province of Florence > Florence > Santa Croce
Photos
Traveller (286)
Room & Suite (413)
Dining (49)
Business Centre & Event Rooms (16)
Nearby
Santa Croce
Stop and stare at the beauty and symmetry of the
Basilica of Santa Croce any time day or night.
Unraveling around it are a number of architectural and
artistic masterpieces, from the Synagogue to the
Central National Library. As a hub for young people,
the area gets busy with people who want to have fun: a
continuous flow of tourists and locals become animated
by songs and dances.
...More
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Questions & Answers
Ask a question
Fernando P
15 May 2017|
AnswerShow all 2 answers
Response from Marco D | Property representative |
Dear Guest, thank you so much for your interest on Relais Santa Croce. We would be more than glad to send you our proposal for one of our wonderful Junior Suite. Our hotel is part of an historical palace and all our rooms... More
0
Votes
Google Translation
bambamabe
1 February 2017|
Answer
Response from Marco_Del_Lama | Property representative |
Dear Bambamade, Good evening from Relais Santa Croce! From the airport there are two choices. the first one is a simple Taxi service available just outside of the building, the second one is to arrange a private transfer... More
0
Votes
Google Translation
bambamabe
1 February 2017|
Answer
Response from DebG629 | Reviewed this property |
I'm not sure. We either walked or took a cab. The staff was kind enough to arrange for a cab to come and get us.
0
Votes
Room Tips
"Classic Suite 201 is spacious and located in a corner, right near the elevator."
303LisaT
16 Sep 2018
Read review
"Room 306 that we stayed was excellent."
Traceratio
22 Aug 2018
Read review
"3rd floor with balcony"
Luce43
21 May 2017
Read review
"Some rooms have a view of Santa Croce, which is magnificent at night!"
AuntieK27
21 Nov 2016
Read review
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