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MsnSuite Apartments Palazzo dei Ciompi

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MsnSuite Apartments Palazzo dei Ciompi
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209 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Reviewed 19 September 2016

I stayed here for one night and it was a terrible experience. Firstly you can't get in the place until after 2.00pm as the doors are locked! Therefore there if you arrive in Florence early there is nowhere to leave your luggage. Once in the apartments they are very dated, dirty, dark and foisty, in real need of a makeover!...

Thank Leebo1234
Canberra, Australia
Reviewed 11 April 2016 via mobile

Would not recommend. Rooms are large but two of three couches are worn and broken. The bedding configuration is weird so my young children have to climb up a spiral staircase that is not properly affixed to the wall to get to bed at night. The location is great but that is the only positive thing I have to say...

1Thank kirsti73
Melbourne, Australia
Reviewed 12 December 2015

Do not go to the appt. It is an appauling place and should be avoided at all costs, - The door knob falls off. - Promised a 'continental' breakfast and was given none. What a lie. - Cutlery was left in the dish washer since past users. - The carpet looked as though it was not cleaned in years. -...

1Thank 803Mary
Winter Haven, Florida
Reviewed 20 November 2015

My husband andI recently stayed here for three nights and were very dissappointed. I got sick on the comforter and requested a replacement but never got one until we went back to office to ask again for another, then we were given a twin size for a queen bed. We were charged 5 euros per day for internet and 20...

Thank snation2015
Las Vegas, Nevada
Reviewed 8 October 2015

Rude hotel staff specially the woman with covered head (Islamic). When we got there, no one looked at us about 15 min. she did not pay attention to us because she was fighting with some other staff member. Not professional! Stinky rooms. Don't!!!!!!

1Thank suzan s
Melbourne, Australia
Reviewed 29 September 2015

So... if you are reading this review, you are probably looking for a place to stay in Florence, this is NOT your place, and here is why: 1. Bathroom was absolutely disgusting. The shower door didn't close, and was not on it's rail, to the point where it actually nearly fell on me, but I caught it. Not to mention,...

Thank Shanti E
Reviewed 6 September 2015 via mobile

Accommodation itself was functional. Best thing about the stay was the balcony. Check and make sure your wifi is included in the stay as we were going to be charged €5 each for access to our free wifi. This was resolved was I showed the print out of included free wifi in the ad for the room Aircon in room...

1Thank Bsr D
Reviewed 3 August 2015 via mobile

What a shocker! Stay away from this one. We stayed 2 night as a family of four and couldn't wait to leave. The shower drain was blocked and the apartment was dated and dirty. We couldn't close our bedroom door and parking on the premises was expensive. Only positive was the central location. Would not stay there again.

1Thank Helena I
Charlotte, North Carolina
Reviewed 23 July 2015

Florence in July is HOT! The hotel advertises that it has A/C, but practically it is useless. The A/C in our room would run during the day time, but would somehow just not do any cooling at night. One night I had to actually sleep under the window-mount A/C (by lying on the floor) to escape from the heat. Location...

Thank NCMan007
Montclair, New Jersey
Reviewed 12 July 2015

Not a good experience! Spacious rooms, but unnecessarily so. Dirty floors (my feet were literally black from walking around the apartment), old, cleaned only at a minimum. Worst however was the air conditioning. There were 3 air units in our apartment. The air didn't work at all the first day and a half we were there, which led to no...

Thank Daniella K

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood


  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Suite Apartments Palazzo dei Ciompi formerly "Palazzo Pascolutti- Giani" is a 19th Century building composed of 21 completely renovated suite apartments. The Palazzo Dei Ciompi suite apartments was previously home to the "Accademia dei Risoluti", which gave birth to the Florence theatre named "Alfieri". On the main gate there is an engraving of the "Cavallo Sfrenato" ( the galloping horse) symbol of the "Accademia dei Risoluti" whose motto was "valoroso destrier passa e non cura", (brave horse passing without fear). ... more   less 

Additional Information about MsnSuite Apartments Palazzo dei Ciompi

Address: Piazza Dei Ciompi 18, 50100, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: €90 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MsnSuite Apartments Palazzo dei Ciompi 4*
Number of rooms: 21
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Also Known As:
Msnsuite Apartments Palazzo Dei Ciompi Hotel Florence
Palazzo Dei Ciompi
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Questions & Answers

Here's what travellers have asked, with answers from MsnSuite Apartments Palazzo dei Ciompi staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
 of 5 bubbles Leebo1234, 19 Sep 2016 | Read review
“Find a better appt, you will thank yourself for that.”
 of 5 bubbles 803Mary, 12 Dec 2015 | Read review
“Find a different hotel.”
 of 5 bubbles shantie780, 29 Sep 2015 | Read review
“Do not book here!”
 of 5 bubbles macandkari, 28 Jun 2015 | Read review
“Horrible Place Don't Stay!”
 of 5 bubbles 136nathanv, 14 May 2015 | Read review
5 of 5