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Santa Maria Novella Hotel

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#29 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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1,543 Reviews from our TripAdvisor Community

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Showing 1,072: English reviews
Arizona
Reviewed 26 April 2011

All non-front desk staff were personable and helpful. I dreaded having to ask the front desk for anything. They all were stiff and made you feel that you were bothering them and this included managers. Upon check out no one even bothered to ask how our stay was. I will not be recommending this hotel to anyone.

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1Thank lystra
Moreton-in-Marsh, United Kingdom
Reviewed 26 April 2011

From Florence airport via a 10 minute bus journey (or taxi if you prefer) to the train station in Florence, the hotel is an easy 200+ metre walk in a straight line across the Piazza Santa Maria Novella. Plush, clean and welcoming as soon as you enter, the staff greet you in a friendly and helpful manner, and the bellboy...

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Thank Tosca1962
Tucson, Arizona
Reviewed 26 April 2011

The hotel is right on the Piazza Santa Maria Novella near the famous cathedral and only a 5 minute walk from the train station. The square is buzzing with activity and many local vendors selling food, wine and gelato but was not distracting while in the room. The hotel is very clean and well maintained. The room was very nice...

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1Thank Gregg60
Toronto, Canada
Reviewed 25 April 2011

Location was great - walking distance from the rail station, close to all museums, piazzas, shops and restaurants. Breakfast was above average but the services was very average. arrived at the posted check in time but needed to wait 1.5 hours for our room. recommended based on location, food and price for Florence.

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2Thank DaveMaharaj
Denver, Colorado
Reviewed 24 April 2011

Very large, bright room (6th floor), facing the Santa Maria Novella Piazza and church. Beautiful, functional and impressive. Breakfast was fabulous. Within 5 minute walk to the train station (we used the underground passage) so very convenient. 10 minute walk to the Dumo and all the sights, restaurants, museums. No WIFI in our room, dissappointing. Oh, take a compass to...

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1Thank TravelforFun17
Singapore, Singapore
Reviewed 24 April 2011

Location: It's great if you are going to travel to other cities because it is just 5 minutes away from the Santa Maria Novella Train Station. Florence is also small enough that you can walk to all the major attractions from this hotel. Room: Very clean, although a bit snug after the baby cot was added (free) for our 3...

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1Thank fucheen
Duluth, Georgia
Reviewed 21 April 2011

After walking all day in Florence, returning to our beautiful hotel and soaking in the huge tub was heaven. Our room was so beautiful and comfortable that it was our own little bit of Florence. From the leisurely breakfasts to the professional staff to the lovely sitting areas I would recommend this hotel to anyone visiting Florence. I loved people-watching...

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Thank SherryBwood
Duluth, Georgia
Reviewed 21 April 2011

My wife and I stayed at the Hotel Santa Maria Novella from March 23, 2011 through March 30, 2001. We worried that eight nights in Florence might be too much. It wasn’t. We worried that staying in one room so long might be tiresome. It wasn’t. The hotel is in close walking distance to everything (within 25 minutes) and yet...

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Thank meblackwood
Reviewed 20 April 2011

Close to station, nice foyer and room as expected except shower door leaked meaning need to mop each time and door frame skirting board had rotted as a result. Beautiful breakfast room, good breakfast but could have done with some daily variation. Sauna in basement small but fits 2 and fully functional. One of the reception staff quite unfriendly at...

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Thank ChristianGaro
NYC
Reviewed 18 April 2011

My husband was staying at the hotel for a business conference and our 11-year-old daughter and I came to join him for two nights. The room was elegantly furnished with high ceilings. The sitting area had a fold-out couch that was set up by the staff every evening. Both large windows looked out over the Church of Sta. Maria Novella...

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Thank NYViaSwitzerland

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
All the rooms are furnished with air conditioning/heating, direct dial telephone, free Wi-Fi internet connection or lan cable connection, hair-dryer, minibar, bath or shower, electric safe, flat screen tv, courtesy set of "Officina Santa Maria Novella," vanity mirror, sleepers, tea pot with herb tea. Superior room with view has a splendid view over the Basilica of Santa Maria Novella, flat screen TV, mini-bar and a splendid marble bathroom ... more   less 

Additional Information about Santa Maria Novella Hotel

Address: Piazza di Santa Maria Novella 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: €133 - €373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Maria Novella Hotel 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Santa Maria Novella Florence
Hotel Santa Maria Novella
Hotel Style:
#24 Luxury Hotel in Florence
#25 Business Hotel in Florence
#29 Romantic Hotel in Florence
#31 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Santa Maria Novella Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a view a little higher up will allow you to see over the buildings and the extended horizon.”
 of 5 bubbles 993Don1981, 4 Jan 2017 | Read review
“As lovely as it is to be on the piazza, it is very noisy at night”
 of 5 bubbles JennyWren056, 26 Dec 2016 | Read review
“Make sure the airconditioning is available if the weather is hot”
 of 5 bubbles mvandenbuuse, 19 Dec 2016 | Read review
“Rooms at the top have the best view”
 of 5 bubbles jamesmM9435AH, 8 Dec 2016 | Read review
“some second level rooms right above the bar can be noisy at night, so avoid it if night noise bothers you”
  • Restaurant where breakfast is served and waiting room by the lobby
  • Restaurant where breakfast is served and waiting room by the lobby
 of 5 bubbles mmezens, 6 Dec 2016 | Read review
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