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Santa Maria Novella Hotel

1,705 reviews
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Traveller (859)
Room & Suite (422)
Dining (84)
Overview
  • Excellent71%
  • Very good24%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“train station”(211 reviews)
“marble bathroom”(41 reviews)
“beautiful hotel”(69 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
Offers from Santa Maria Novella Hotel
Special Offer: Package Deal
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,705)Write a Review
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1,174 results
Traveller rating
835
283
39
7
10
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835
283
39
7
10
Show reviews that mention
All reviewstrain stationmarble bathroombeautiful hotelroom overlooking the piazzabeautiful piazzabreakfast roomsarriving by trainwithin walking distancejunior suitebeautiful roomroof terraceperfect locationshort walkfavorite hotelmajor attractionssitting roomexcellent breakfast
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1 - 5 of 1,174 reviews
Reviewed 1 week ago

We liked the hotel and compliment all concierges and front desk staff. The room was nice size, but the layout was not great...it was just inches from bed to the bathroom door. Little shelf space in small bathroom. TV maybe medium-small size and was on...More

Thank mbf18
Hotel's Favourite
Reviewed 14 September 2017 via mobile

Just spent 4 days at this hotel and the location gave us easy access to most of Florence's museums and other venues. While we asked for a view of the Duomo, the head receptionist found a room with a balcony and access to another viewing...More

Thank harold b
Response from SMNovella, The Management at Santa Maria Novella HotelResponded 18 September 2017

Dear Guest, thank you for your review about your stay in our Hotel Santa Maria Novella. We are really glad to know that you liked your room and that you anjoyed the view on Piazza Santa Maria Novella. Looking forward to welcoming you back we...More

Reviewed 1 week ago

The hotel is in a good location. near most things you would want to see. It is also well located to the train station. the decor is very rich and has a really nice feel. The bar was really nice and the breakfast was delicious...More

Thank JRD49
Reviewed 2 weeks ago

My husband and I recently stayed here and really enjoyed our experience. I was informed by Expedia, that because I am Gold+ a bottle of wine would be waiting for us. The hotel was a little hard to find as it doesn't have a sign,...More

Thank craigeelinks
Response from SMNovella, The Management at Santa Maria Novella HotelResponded 1 week ago

Dear Guest, thank you for taking time to review our Hotel Santa Maria Novella. We are happy to know that you had such a nice experience in our hotel and that you enjoyed your room and appreciated the services offered by the hotel such as...More

Reviewed 3 weeks ago

This is a good value hotel with nicely decorated rooms. It is in a convenient location in Florence. The furniture is nicely maintained. The breakfast is good. The prices are fair. I would have preferred to stay somewhere more upscale. It can get noisy during...More

1  Thank SimbaTheExplorer
Response from SMNovella, The Management at Santa Maria Novella HotelResponded 1 week ago

Dear Guest, thank you for reviewing our Hotel Santa Maria Novella. We gladly read that you found our hotel conveniently located and well maintained and that you liked the decòr of our rooms. With our Best Regards, Hotel Santa Maria Novella, The Management

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Traveller (859)
Room & Suite (422)
Dining (84)
Pool & Beach (1)
Hotel & Grounds (547)
Bathroom (88)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$167 - US$453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in Florence
#25 Business Hotel in Florence
#29 Romantic Hotel in Florence
#31 Family Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$167 - US$453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in Florence
#25 Business Hotel in Florence
#29 Romantic Hotel in Florence
#31 Family Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
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