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Hotel River

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#94 of 422 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel River
Hotel River
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734 Reviews from our TripAdvisor Community

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Showing 461: English reviews
hamilton
Reviewed 29 April 2014

Only stayed one night, but found the hotel to be ideally situated , just on the edge of the busy Easter crowds. Hotel staff were very friendly and helpful. Rooms were clean if just a little cramped. Would use this hotel again.

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1Thank bigwtg
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice comment. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Maryland
Reviewed 29 April 2014

Nice breakfast (yummy cappucino if you ask) and always so easy to find your way home after a day of sightseeing - just head to the River and turn left. It was also handy being able to ask the front desk to call for a taxi (they come within 3 min.) or to make a restaurant reservation which is something...

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1Thank Goodtimehadbyall
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for your recent stay at the Hotel River and for posting such a lovely comment. Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it. We can't wait for your return to offer another wonderful Florentine holiday. Sincerely LHP - Hotel River Florence

Sarasota, Florida
Reviewed 24 April 2014

My five day stay was just super and the only real downside was the poor internet service and lack of coat hangers. They said the internet was being fixed but it made daily planning difficult. If not for the internet I would be rating it a 5. The morning breakfast was just the best ever and the customer service was...

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1Thank Jay S
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for your recent stay at the Hotel River and for posting such a lovely comment. Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it. We can't wait for your return to offer another wonderful Florentine holiday. Sincerely LHP - Hotel River Florence

Chippenham, United Kingdom
Reviewed 20 April 2014

Our first family holiday outside the UK brought us to this hotel. The staff were immediately helpful and we managed to purchase an upgrade to a great room. Hotel River is clean, efficient and characterful with a pleasant "art deco" lobby and small bar. It is about 10 minutes walk to the old town, and we managed all the sights...

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1Thank Richard S
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for your recent stay at the Hotel River and for posting such a lovely comment. Please know that your satisfaction is a fantastic reward for everybody working at the Hotel; we do really appreciate it. We can't wait for your return to offer another wonderful Florentine holiday. Sincerely LHP - Hotel River Florence

Austin, Texas
Reviewed 18 April 2014

My friend and I had reserved a Hostel close to the center of the city. We had our check in time, but they had no room ready for us until several hours later. We decided to not stay there and went on a walking search. We found the Hotel River and would have just walked by thinking it was too...

Review collected in partnership with this hotel
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1Thank Dallasburgess
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice comment. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Reviewed 17 April 2014 via mobile

Stayed 2 nights recently: *Staff was extremely friendly and helpful. *Location was great.....easy to get to and from train station. *Breakfast was excellent! Try blood orange juice for sure. *WiFi was terrible! Constantly kicked off, extremely frustrating. Even use from lobby as recommended was unsuccessful.

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1Thank kt06of07
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice comment. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Haifa, Israel
Reviewed 16 April 2014

Location: Excellent!! On the river, very close to the old city. Balcony with great view! Service: OK. Try there best, but there were WiFi problems (not only for us) that they couldn't solve. Room: Very small, 2 beds attached into one and very small bathroom (no bath). breakfast: Poor. No variety, Summery: Location, location, location. Thats it.

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1Thank Amirlir
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such a nice comment. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Reviewed 18 March 2014 via mobile

I have been here for a week for work.Outstanding continental breakfast thanks to the morning welcomes and smiles from Esther and Francesca.Clean rooms. Central position. High service and care level. Advised!!!

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2Thank Giuseppe S
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such an excellent review. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Danbury, Connecticut
Reviewed 15 March 2014

Great hotel in the Santa Croce area of Florence overlooking the Arno River. Wonderful staff who go out of their way to make your stay pleasant. Comfortable room, nice bathroom & amenities. Free buffet breakfast each morning is a nice bonus and very well done. Glad I took a chance and booked my stay here!

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3Thank Ellen M
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such an excellent review. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

Moscow, Russia
Reviewed 12 March 2014

We spent 3 nights in this hotel in 2012 and truly speaking it was a great time. The location is perfect, in downton. The staff is friendly. The rooms are clean, comfortable and have a nice design. In other words such good hotels make your trip excellent and make a good impression on the country. If I be in Florence...

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1Thank Alla B
Simone C, Direttore at Hotel River, responded to this review

Dear Guest, Thank you for staying at the Hotel River and for posting such an excellent review. Please know that we have recently renovated the Hotel, its facilities and services and in case you return to visit us we will be able to make your stay even more pleasant. Sincerely LHP - Hotel River Florence

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel River

Address: Lungarno della Zecca Vecchia 18, 50122, Florence, Italy (Formerly BEST WESTERN Hotel River)
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: €94 - €226 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel River 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
River Hotel Florence
Hotel Style:
#56 Luxury Hotel in Florence
#108 Romantic Hotel in Florence
#125 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel River staff and other travellers.
17 questions
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Questions? Get answers from Hotel River staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great ceiling & bathroom ”
 of 5 bubbles U4242XZianc, 19 Feb 2017 | Read review
“The River view is amazing make use of the small balcony - the views are wonderful.”
 of 5 bubbles Pinkfluffyworld, 8 Jan 2017 | Read review
“Rooms on 3rd floor and up are newer/renovated”
 of 5 bubbles 924henryt, 22 Nov 2016 | Read review
“ask for rooms on the 4th floor”
 of 5 bubbles 437miriamk, 30 Oct 2016 | Read review
“higher floors appear to have the better rooms. You'd probably need to upgrade though”
 of 5 bubbles 2Rs-geos, 28 Oct 2016 | Read review
5 of 5