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Hotel Club Florence

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#139 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Club Florence
Hotel Club Florence
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744 Reviews from our TripAdvisor Community

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Showing 221: English reviews
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istanbul
Reviewed 5 days ago NEW

hotel has perfect location, just a minute from train station and easy walking to historical attractions. clean, comfortable rooms, helpfull staff , quide in evennings . good restaurants in walking for dinner or lunch

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Helpful?
Thank umut s
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear umut s, Allow us to tell you that your amazing words leave us breathless. Our mission is to create unforgettable memories and we know that the attention to details and every even little extra step can make the difference in our guest’s experience. It would be our sincere pleasure to welcome you back for many years to come. A...

London, United Kingdom
Reviewed 2 weeks ago

Hotel is in a great location, close to all attractions. We had a couple of issues with the shower and the TV but the staff were fantastic, with the shower issue we were changed to a superior room which was lovely! Fantastic breakfast with lovely friendly staff. Highly recommend.

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Helpful?
1Thank nikinu73
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear nikinu73, we are very glad to read that our team made every attempt to ensure that your stay with us was the best possible. Hearing feedback such as yours is one of the many reasons we enjoy working the Club Hotel of Florence. We eagerly look forward to your return. Sincerely, A Masi

The Hague
Reviewed 3 weeks ago

We stayed here four nights, booked through a Travelbird deal. The first night was in a tiny room we could barely move around in, so we asked if they had something larger with a large bed or two twins next to each other. The next day the very friendly, English-speaking staff moved our things into a lovely, large room (502...

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Helpful?
Thank C. F
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear C F, Our staff prides themselves on being attentive and helpful in every way possible, so it’s delightful to hear they exceeded your expectations and we look forward to sharing your compliments with them. Hopefully, you will visit us again soon; we look forward to having you! A Masi

Cambridgeshire, United Kingdom
Reviewed 4 weeks ago

Recently returned from a 3 night stay at this hotel as part of a BA holiday booking. The location is perfect for exploring Florence, a very short distance from the main train station and all major attractions within easy walking distance. The room itself was small and quite noisy (but you would expect this in a City centre hotel) but...

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Helpful?
1Thank Debra R
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear Debra R, Our staff prides themselves on being attentive and helpful in every way possible, so it’s delightful to hear they exceeded your expectations and we look forward to sharing your compliments with them; we look forward to having you, A Masi

GA
Reviewed 18 February 2017

We got a great Priceline deal on this hotel room, which allowed us to have a home base, while also visiting Rome and Venice. The hotel is right near the train station, so worked our really well for us. And the staff is very helpful and friendly. The room itself was tiny... There was king-sized bed and one desk chair,...

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Helpful?
Thank sunknee
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear sunknee, thank you very much for your kind review. We remain A Masi

Reviewed 12 February 2017

stayed 2 nights during my Florence trip. Excellent location, just 2 mins walk from Train station and bus terminal, and also near to attractions like Cathedral of Florence etc. Staff was helpful and provided us discount code for a dinner at a nearby restaurant. Hotel was clean and nicely decorated.

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Helpful?
Thank Kah Fa N
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear Kah Fa N, We are spoiled by your kind words and more than happy that you enjoyed our Hotel, your room, our friendly staff and the very central location. Waiting for your return, we send you our best regards. A Masi

Reviewed 7 February 2017 via mobile

Great location near the train station breakfast is nice and staff is nice but i asked for laundry and when they delivered my laundry the employee opened the room door without knocking and i was in the room with my wife.

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Helpful?
2Thank Joe H
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear Joe H, thank you very much for kind review. I would like to apoligize for what happened in your room during your stay: I will talk with the housekeeper to better understand why our employee did not knock on the door before open it. We look forward to welcoming you back in our Hotel Club. We remain A Masi

Cleveland, Ohio
Reviewed 4 February 2017

We stayed here for three nights during the Florence leg of our honeymoon. When we worked with our travel agent, we said we wanted our hotels to be clean and well-kept but nothing fancy. Out of a total of hour hotels, I'd say this place was our favorite hotel all while in Italy. The location is great, and it's less...

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1Thank Lauren W
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear Lauren W, you have delighted all of us with your amazing words! Thank you! We are happy to know that you enjoyed your stay with us. Hoping to welcome you back over and over again we take the chance to send our best regards. A Masi

Belgrade
Reviewed 2 February 2017

Stayed here for 2 nights for business. Close to bus and train station, several minutes to city center. Room was rather small, but very pleasant, clean, great wifi. Bathroom was clean and had all needed things. Staff is great, special regards to reception in night shift. I did not like that the hotel is very noise inside, you can here...

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1Thank Igor K
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear Igor K, thank you very much for your kind review. We remain A Masi

Swansea, United Kingdom
Reviewed 10 January 2017

I booked a surprise 4 day holiday for my wife and I and stayed at the Club Firenze Hotel from 6th to 9th January 2017. This hotel is rated as 4 star but is certainly not anywhere near its rating. It would struggle to make 3 stars. On arrival we showered in our en-suite bedroom only to discover that the...

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Helpful?
1Thank Peter M
GuestRelatManager, Direttore at Hotel Club Florence, responded to this review

Dear Peter M, I am very sorry if your experience at our hotel was not positive but you have asked for a room change after midnight with the hotel fully booked. We have offered you a room change the next day. Sorry again for the inconvenience. A Masi

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Club Florence

Address: Via Santa Caterina da Siena 11, 50123, Florence, Italy (Formerly Albergo Club Hotel)
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: €86 - €260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Club Florence 4*
Number of rooms: 62
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Also Known As:
Hotel Florence
Hotel Style:
#80 Luxury Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Club Florence staff and other travellers.
11 questions
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Rockville, Maryland
over a year ago
Todmorden, United Kingdom
over a year ago
over a year ago

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Questions? Get answers from Hotel Club Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room like 502”
 of 5 bubbles 87C_F, 5 Mar 2017 | Read review
“Not close to elevators”
 of 5 bubbles jasmeker, 1 Feb 2017 | Read review
“Room away from the main road and not room 301 - shower leaks/drawer missing from bedside table - very dimly lit.”
 of 5 bubbles petermT8174DX, 10 Jan 2017 | Read review
“Ask to be away from the main road.”
 of 5 bubbles MissGbecomesMrsW, 19 Nov 2016 | Read review
“All rooms seem to be nice and comfortable.”
 of 5 bubbles Sergio_NYC_21, 3 Oct 2016 | Read review
5 of 5