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Hotel Bigallo

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#184 of 422 Hotels in Florence
Certificate of Excellence
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350 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Westwood Lassen County, California
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

What a great hotel this is. Get a room with a view and you are looking right at the famous Duomo. Also, just a short walk to the best museums and points of interest. Big, comfortable rooms at a very fair price. Some rooms may be a little noisy due to the proximity to the cathedral, but the view makes... More 

Helpful?
Thank James E
StaffDelanzi, Responsabile relazioni con la clientela at Hotel Bigallo, responded to this review

Dear James, Thank you very much for having been our guest, and thank you for spending your time writing your wonderful review. We are very happy to read that you had such a good impression of our hotel! We are always very glad to give our rooms with a view to our guests when they are available. We know that... More 

Bangkok, Thailand
Level Contributor
5 reviews
Reviewed 26 October 2016

We had such a great time in Florence as the hotel location is not far from the tourist spots. The reception area is on the second floor with Duomo view. I really love their hot chocolate serving during breakfast. Hotel staff were helpful.

Helpful?
Thank mayjaka
StaffDelanzi, Responsabile relazioni con la clientela at Hotel Bigallo, responded to this review

Dear Mayjaka, Thank you very much for your review! We are really happy that you had a great time in our city. We are always glad when our guests are able to fully enjoy their stay in Florence. As you wrote, we are located in the very center of the city, and all attractions (museums, historical buildings, churches) are within... More 

Tasmania, Australia
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 21 October 2016

Very outdated lift is your first impression leading up to a nicely decorated reception area. Upon arriving the receptionist was on the phone and continued to talk for around 5 min without any acknowledgement of my presence. There were no friendly greetings or smiles. She was rude, aggressive, overly officious and condescending and I ended up in tears ( re... More 

Helpful?
Thank Penry62
StaffDelanzi, Responsabile relazioni con la clientela at Hotel Bigallo, responded to this review

Dear Penry62, Thank you for sharing your thoughts on your experience at Hotel Bigallo. First of all, we would like to say that we are very sorry to read that you have had such a negative feeling at the check in. Please be assured that every member of our staff is here to help and make our guests feel welcome;... More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 October 2016 via mobile

Clearly a hotel that offers a room with a view - a spectacular one at that. Our window looked out over the Duomo... was utterly stunning. Elegant and commodious. Hotel staff were very helpful. We arrived by car and they helped us with a garage. Everything in room was clean. And quite elegant. Obviously the hotel is extraordinarily well positioned...... More 

Helpful?
1 Thank largogoldoni
StaffDelanzi, Responsabile relazioni con la clientela at Hotel Bigallo, responded to this review

Dear largogoldoni, Thank you for taking the time to write your review. We are really happy to read that you enjoyed your stay at Hotel Bigallo. Our rooms with a view (we only have a limited number of such rooms) offer a spectacular sight of Piazza del Duomo, thanks to our location - just a few meters away from the... More 

Danbury, Connecticut
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016

This is our second visit to Florence and we were very happy to stay at Bigallo hotel again. The staff is very welcoming and they recognized us after 3 years, Location is incredible - right next to Duomo, very clean, nice breakfast. We left for 2 days to visit Pisa - hotel stored our luggage and when we were back... More 

Helpful?
1 Thank Irina M
StaffDelanzi, Responsabile relazioni con la clientela at Hotel Bigallo, responded to this review

Dear Irina, Thank you very much for your amazing review! First of all, it's always great to see guests who come back after years - to us, creating a connection with our guests really means a lot. It was a pleasure to see you again, and our staff remembered of you because it was so nice to have you with... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 October 2016 via mobile

We have room 1402, through the window we can see the bell tower, very good but it was impossible to sleep! Ambulance starts from down the hotel! Inside isolation doesn t exist neither, we hear the escalator, the neighbor having a shower, talking,... Never again! Michael

Helpful?
Thank Michael G
StaffDelanzi, Responsabile relazioni con la clientela at Hotel Bigallo, responded to this review

Dear Michael, Thank you for the time spent writing your impressions about your stay. First of all, we would like to say that we are very sorry that you did not enjoy your stay at Hotel Bigallo. Our guests are always our priority, and we are sorry to learn that the time you spent here was unpleasant for you. Having... More 

Hersham, United Kingdom
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 October 2016

Given that our arrival into Florence was delayed by 6 hours and that arriving at an unknown hotel at 3:30 in the morning does not usually bode well, we were extremely pleasantly surprised to be greeted with a warm welcome and much sympathy by the night porter who quickly saw us settled into our room. As per prior reviews, it... More 

Helpful?
Thank Brian M
StaffDelanzi, Responsabile relazioni con la clientela at Hotel Bigallo, responded to this review

Dear Brian M., Thank you very much for your amazing review! It is a great pleasure to read that you enjoyed your stay at Hotel Bigallo. We are open 24 hours, so our staff is always ready to welcome our guests happily. We are proud to see that we have managed to make your stay a pleasant one. Over the... More 

Louisville, Kentucky
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 September 2016

Unique two story layout for a triple room that provides a view from the room of the Duomo and the bell tower. A perfect image to fall asleep to. Other than the layout, the room was a typical european hotel. The breakfast was pretty simple but when in Italy and snacking throughout the day not much was needed. Mainly croissants... More 

Helpful?
Thank delaneymb
StaffDelanzi, Responsabile relazioni con la clientela at Hotel Bigallo, responded to this review

Dear delaneymb, Thank you very much for your review! We are really glad to learn that you enjoyed your stay. Not all of our triple rooms are on two stories, and not all of them have a view - so you were lucky! We are very happy to read that you liked the room we gave you. As I wrote... More 

Swindon, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 September 2016

Hotel Bigallo is an excellent hotel in the heart of Florence. The rooms are modern and comfortable, the staff are really helpful, the food is very good and the location is ideal for the sights of this beautiful city. All of this comes at a very reasonable price. Very highly recommended.

Helpful?
Thank Rob187049
StaffDelanzi, Responsabile relazioni con la clientela at Hotel Bigallo, responded to this review

Dear Rob187049, Thank you very much for your fantastic review! It is a real pleasure to read your comment. We are proud to learn that you enjoyed all the aspects of our Hotel, and we are very happy to see that you enjoyed your stay with us - our guests are our priority, and we always do our best to... More 

Kuwait City, Kuwait
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 September 2016 via mobile

Small hotel but so nice location , clean room. My room had a wonderful view for the dome, The Cattedrale di Santa Maria del Fiore is the main church of Florence. Easy access to train station and to the historical places in florence.

Helpful?
Thank SaharNabil
StaffDelanzi, Responsabile relazioni con la clientela at Hotel Bigallo, responded to this review

Dear SaharNabil, Thank you very much for your review! We appreciated your words about the Hotel, and we are especially glad to read that you enjoyed the view from your room! We are always happy when we are able to give one of those rooms - which, of course, is not always possible, as we have a limited number of... More 

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Staying in Duomo

Neighbourhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Breakfast
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Bigallo

Address: Vicolo Degli Adimari 2, 50122, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Price Range: €72 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Bigallo 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Bigallo Hotel Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Bigallo staff and other travellers.
3 questions
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Questions? Get answers from Hotel Bigallo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best location ever.”
 of 5 bubbles 860irinam, 18 Oct 2016 | Read review
“Try to get a room on the side facing the Duomo if possible. They may be a little noisier but the view more than compensates”
 of 5 bubbles H2038PKbrianm, 6 Oct 2016 | Read review
“Second floor was quiet.”
 of 5 bubbles Rob187049, 28 Sep 2016 | Read review
“The hotel has rooms with Duomo view. Having said that if you want to save a few pennies the Duomo is right outside the door.”
  • Pretty rooms
  • Cute detail of rooms named after local artists
 of 5 bubbles J0an75, 31 Aug 2016 | Read review
“Ask for a good view (we were told we would have to pay but didn't in the end as they offered it to us on check in)”
 of 5 bubbles lucygwillis, 10 Aug 2016 | Read review
5 of 5
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