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Hotel Mario's
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Avg. €228 /night, 10/6 - 10/7
€291
per night
€196
per night
€101
per night
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4.5
#114 of 425 hotels in FlorenceLocation
Cleanliness
Service
Value
Hotel Mario's welcomes its guests in an atmosphere of ancient Florentine private house. A classic tradition of hospitality for this exceptional family run Florence hotel with charm and simple elegance. Located few steps from main train station in a building of the seventeenth century in the prestigious Via Faenza, an ancient road dating back to 1200, which still retains the medieval appearance. Classic environment with warm and cozy atmospheres, bright and comfortable spaces, elegant and refined details... A mix of images, sounds, scents for your dream stay in Florence... Classic environment with warm and cozy atmospheres, bright and comfortable spaces, elegant and refined details... A mix of images, sounds, scents for your dream stay in Florence...
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Bar / lounge
Taxi service
Baggage storage
Concierge
24-hour front desk
Breakfast buffet
Non-smoking hotel
Room features
Air conditioning
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, French, Spanish, Italian
Location
Via Faenza 89 Black, 50123, Florence Italy
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Peretola Airport
5.5 km•
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Gal Galilei Airport
69.9 km•
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Alamanni-Stazione Santa Maria Novella
4 min•Florence Tramway Network
Car Hire
296 Restaurants
within 0.5 kilometers
743Reviews15Q+A58Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
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Detailed Reviews
Lovely family run hotel in a great location, close to the train station and the Duomo. Room was comfortable although the bathroom was a bit small. Simple breakfast was included, plus nice touches like free refills of your own water bottles with still or sparking water.
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Date of stay: January 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotelmariosflorence, Responsabile reception at Hotel Mario's
Responded 6 Feb 2020
Thank you very much for your review. We're glad you enjoyed your stay, hope to have you here next time. Stefano
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a 3 star hotel, but provided everything we needed. We were only sleeping there as so much to do in
florence, so why spend time in your room.
Short walk with suitcases from the train station. Reception is up two flights of stairs, with no lift. But on our departure staff helped with our suitcases down the stairs.
Good location to the other famous sights too.
We went on many day trips so used the bus and trains, so was very close to the station.
We were in room 7, on the same floor as the reception. This room was on the front of the street, but very very quiet.This was adequate for our 3 night stay.
A good shower with good strong flow of water.
Basic toiletries provided and hair dryer in the bathroom
Tv, Wi-Fi and air con in the room,
The decor is very traditional with dark wood, in the dining room has English equestrian pictures/ painting scenes.
In our bathroom part of the ceiling had the paint chipped away to expose original paint, which was very interesting.
Good breakfast - bread and jams, meat and cheese, scrambled egg, bacon and frankfurter sausages.
Only 1 pillow per person , but asked for another and was delivered straight away.
Not many plug sockets, so could do to be updated, but this is a very old building so might be difficult.
There is no outside space or garden/patio area.
The staff were very helpful, full English spoken by all. Any of our requests was not a bother to them at all.
All in all a very enjoyable stay
florence, so why spend time in your room.
Short walk with suitcases from the train station. Reception is up two flights of stairs, with no lift. But on our departure staff helped with our suitcases down the stairs.
Good location to the other famous sights too.
We went on many day trips so used the bus and trains, so was very close to the station.
We were in room 7, on the same floor as the reception. This room was on the front of the street, but very very quiet.This was adequate for our 3 night stay.
A good shower with good strong flow of water.
Basic toiletries provided and hair dryer in the bathroom
Tv, Wi-Fi and air con in the room,
The decor is very traditional with dark wood, in the dining room has English equestrian pictures/ painting scenes.
In our bathroom part of the ceiling had the paint chipped away to expose original paint, which was very interesting.
Good breakfast - bread and jams, meat and cheese, scrambled egg, bacon and frankfurter sausages.
Only 1 pillow per person , but asked for another and was delivered straight away.
Not many plug sockets, so could do to be updated, but this is a very old building so might be difficult.
There is no outside space or garden/patio area.
The staff were very helpful, full English spoken by all. Any of our requests was not a bother to them at all.
All in all a very enjoyable stay
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip:Â If you have difficulty with stairs, ask for a first floor room when booking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here because my parents stayed roughly 20 years ago when they visited Florence and they recommended it as they still have fond memories of the place. It has a fantastic location close to the train station. Staff was incredibly friendly. The free breakfast had many options. Our room was very clean. They also let us leave our bags there after we checked out so that we didn’t have to carry them around all day before we left Florence on a late train. It fit all of our needs perfectly at a great price.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was such a fantastic place for my mother and me. Thanks to all the staff for doing everything to make us feel at home.
The place is close to the station but is lactated on a quiet street and is close to all major attractions within a walking distance 15-20 minutes.
The interior of the hotel and rooms are corresponding to the city atmosphere and are very clean.
Our room was spacious and very comfortable.
The breakfast included all you need.
The staff was very helpful and polite.
We stayed for a week and I highly recommend the place..for short or long stays!
The place is close to the station but is lactated on a quiet street and is close to all major attractions within a walking distance 15-20 minutes.
The interior of the hotel and rooms are corresponding to the city atmosphere and are very clean.
Our room was spacious and very comfortable.
The breakfast included all you need.
The staff was very helpful and polite.
We stayed for a week and I highly recommend the place..for short or long stays!
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good location, only 5 minutes from the train station , a few minutes from the main food market and all the sights. It was clean and tidy and very nice. It offered a good breakfast and the staff were friendly and helpful. Our room wasn’t massive but more than comfortable, the only issue for some was it didn’t have a lift so getting suitcases up the stairs may not be for everyone1
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: If you can’t do stirs then be careful as there is no lift.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had a lovely stay at Hotel Mario’s - it’s in a great central location and only a 5 minute walk from the train station. Very friendly service, room had a nice traditional Italian feel to it, and the breakfast was lovely. Would recommend a visit here.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 4 nights recently and found the hotel ideal for a short break. Very close to the train station and a short walk down Via Faenze into town. With plenty of bars and restaurants on the way. Try upstairs in the market for great street food.
The host was polite and helpful and the room was clean and quiet. Would definitely recommend for the price.
The host was polite and helpful and the room was clean and quiet. Would definitely recommend for the price.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was a complete dump. The room was extremely dirty, the "bed" was so uncomfortable we could not sleep at all, and the location couldn't be worse. Even worse than all of that, it wasn't that cheap. Regardless of the price though, do not stay here! The staff will not accommodate any of your requests and will only make excuses. When we complained about all of the bugs, we were told that Florence is a low lying city so we should expect bugs in our room. We planned on staying 4 days, but stayed one night and left for another city. This terrible hotel ruined our Florence experience all together. The only way we survived this doomed trip to Florence was to spend our day on the beautiful rooftop of the Continental Hotel. Spend the extra money and stay at the Continental Hotel if you want to enjoy a wonderful city without bugs and rude staff. To be clear....do NOT stay at Hotel Mario's under any conditions! You will be disapointed as we were.
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Date of stay: September 2011Trip type: Travelled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booking # 263688493
Our recent stay was very disappointing. We found worms in one of our beds and on the floor. Night staff helped us clean it up and we asked the next morning that the room/ bed be thoroughly cleaned. By the next evening, the bedding had not been changed and the worms were back. We were given a new room. The owner, who was called in at night to clean our room was very angry at us and insisted the room had been cleaned but night staff confirmed the sheets had not been changed. Problems happen, I understand, but they would not take responsibility for it, did not clean it up the first time, and implied we were lying about the room not being cleaned (until night staff stood up for us.) In another bed, we both had bed bug bites around feet, ankles and hands. Owners denied it, saying hotel was sprayed. Well, spray did not work. We stayed 6 nights so it had to be from their bed. Eduardo, Fredrico, and their mother, 3 of 4 family owners, were unfriendly and never smiled once, that we saw, even before the worm incident. All night staff were wonderful, however. Their attitude about the problem we had was unacceptable. Worms in guest beds is unacceptable, and their failure to acknowledge, apologize, or even clean up until we became insistent (and got help from other staff) was the most unacceptable of all. The owners acted like they were angry with us about this, making it a very uncomfortable stay. They did give us a 10% discount, but without a word of apology, or polite words of farewell.
I am sorry to even write this feedback because we have loved this hotel for years, but the old owner, Mario, is gone, and this is not the same place. Would not recommend and will not return. We will have to look for another "home away from home" in Florence.
I gave them 2 stars for location and wonderful night staff, but sadly, that's not enough to return.
Our recent stay was very disappointing. We found worms in one of our beds and on the floor. Night staff helped us clean it up and we asked the next morning that the room/ bed be thoroughly cleaned. By the next evening, the bedding had not been changed and the worms were back. We were given a new room. The owner, who was called in at night to clean our room was very angry at us and insisted the room had been cleaned but night staff confirmed the sheets had not been changed. Problems happen, I understand, but they would not take responsibility for it, did not clean it up the first time, and implied we were lying about the room not being cleaned (until night staff stood up for us.) In another bed, we both had bed bug bites around feet, ankles and hands. Owners denied it, saying hotel was sprayed. Well, spray did not work. We stayed 6 nights so it had to be from their bed. Eduardo, Fredrico, and their mother, 3 of 4 family owners, were unfriendly and never smiled once, that we saw, even before the worm incident. All night staff were wonderful, however. Their attitude about the problem we had was unacceptable. Worms in guest beds is unacceptable, and their failure to acknowledge, apologize, or even clean up until we became insistent (and got help from other staff) was the most unacceptable of all. The owners acted like they were angry with us about this, making it a very uncomfortable stay. They did give us a 10% discount, but without a word of apology, or polite words of farewell.
I am sorry to even write this feedback because we have loved this hotel for years, but the old owner, Mario, is gone, and this is not the same place. Would not recommend and will not return. We will have to look for another "home away from home" in Florence.
I gave them 2 stars for location and wonderful night staff, but sadly, that's not enough to return.
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Date of stay: October 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Read the reviews on this and other sites, before you book.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at Mario's for a couple of nights earlier this month. The hotel is centrally located and not far from the train station. The rooms are comfortable, warm (it was freezing in Florence), and spacious (for european standards). I also loved the stained glass windows (very nice touch).
Breakfast was plentiful and the coffee/espresso was made to order.
My only regret is not meeting Leonardo as he was the most helpful member of the staff. He was very kind and curteous reserving the Uffizi and Academia at the best times of the day. Be sure to ask for him when you visit.
Breakfast was plentiful and the coffee/espresso was made to order.
My only regret is not meeting Leonardo as he was the most helpful member of the staff. He was very kind and curteous reserving the Uffizi and Academia at the best times of the day. Be sure to ask for him when you visit.
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Date of stay: March 2006
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Alexander,
getting to the Hotel is extremely easy, all you need to do is to follow the directions to Santa Maria Novella train station.
Just so you are not disappointed upon arrival, it's been a long time since we last saw the Princess.. but keep your hopes high!
Our only toaster does toast, and it does quite efficiently.
At your disposal for any other question.
Stefano
Dear Marion,
we do not have an elevator, the hotel is on the first floor, there are 19 steps to go to the reception and rooms. We can help you carry your luggage upstairs on your arrival and take them downstairs to departures.
Best regards,
Hotel Mario's
Dear Jolie,the streets near the hotel are always lit at night, and the area where we are located is quiet.
Best regards,
Hotel Mario's
Good evening.
Thank you for contacting us.
Yes, it is possible to park two motorbikes at Garage Palacongressi, 1, Piazza del Crocifisso, just 2 minute walking from our hotel.
Looking forward to hearing from you, we remain.
Dear Sarah,
thank you for contacting us.
Our reception is 24 hours.
We can store your luggage after check out without any charge till the time you need.
Looking forward to hearing from you, we remain.
"Please know that you have to pay the city tax at the hotel separately even though your booking might say all taxes included"Read full review
"Room sizes vary, but if you ask for a room with a single bed in addition to a double, it will be quite large."Read full review
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PRICE RANGE
€104 - €275 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marios hotel florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
16
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Hotel Mario's
Which popular attractions are close to Hotel Mario's?
Nearby attractions include Mercato Centrale (0.3 km), Jimmy's Leather Collection (0.4 km), and Fox in a Box Room Escape (0.4 km).
What are some of the property amenities at Hotel Mario's?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel Mario's?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Mario's?
Guests can enjoy free breakfast and a lounge during their stay.
What are some restaurants close to Hotel Mario's?
Conveniently located restaurants include Bambi Trippa e Lampredotto, Ala Grande Caffè, and Osteria Vecchio Cancello.
Which languages are spoken by the staff at Hotel Mario's?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Hotel Mario's?
Many travellers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (0.7 km), Basilica of Santa Croce (1.4 km), and Basilica San Miniato al Monte (2.4 km).