We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Palazzo dal Borgo Hotel Aprile

Show Prices
#143 of 421 Hotels in Florence
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Palazzo dal Borgo Hotel Aprile
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

704 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Palazzo dal Borgo Hotel Aprile
See the most recent reviews
Showing 368: English reviews
Sarasota, FL
Reviewed 23 September 2016

Our first day in Italy and a brief stay in Florence. We were greeted by a friendly receptionist and helped to settle in by an equally friendly staff. After spending half a day in airports and planes, it was a joy to sit in the quiet courtyard adjacent to the small hotel bar and be waited on by an attentive...

 Report
Helpful?
Thank UncleFuzzySRQ
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we are glad to hear that you had an excellent experience at Palazzo dal Borgo. Thank you very much as well for you kindest words in regards to our team, it is in fact our daily concern to reach guest’s expectation and we are glad to understand that we succeeded. We look forward to welcoming you back. Best...

Newport Beach, California
Reviewed 22 August 2016

This was a wonderful hotel with friendly helpful staff. We thoroughly enjoyed our stay here. The location was excellent, just a few doors down from the Santa Maria Novella shop, which I loved. It is just an excellent location all around. Just a few blocks to the train station and right in the heart of everything. The rooms were nice...

 Report
Helpful?
Thank BlackyTheTravelhound
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear BlackyTheTravelhound, First of all I wish to sincerely thank you for taking the time to review us on Tripadvisor. I am glad that you loved the hotel and that you enjoyed your experience. Being recommended by our guests is for us one of the most rewarding ways of meeting new clients. We look forward to welcoming you again in...

Roeselare, Belgium
Reviewed 19 August 2016

On the website we were shown impressive pictures of rooms with fresco's. In reality the room was very plane and the view was on the street. What disturbed me much more is that I accidentally left my wedding ring in the room and did my check out. I contacted the hotel when I came to this conclusion 3 hours after...

 Report
Helpful?
Thank louisn576
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, I have carefully read your comments and I am very sorry that we were not able to meet your expectations during your stay with us. Being an historical building all our rooms are different in layout and size hence the different room categories. Your special request was only the tub, which we granted. It is always possible to...

Chicago, Illinois
Reviewed 16 August 2016

We had 2 rooms, a standard and a suite. The price difference was not that much, but the quality and size was massively different. The larger room was the size of a football field, it was had a lot of old world charm, beautiful rugs, very fairy tale-esqe. But the standard room was tiny, dark, not great... At all. They...

 Report
Helpful?
Thank aliecakes
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear aliecakes thank you for reviewing us on Tripadvisor. Our Renaissance building dated 1480 has all different rooms. The big one you had is our family room, the biggest room of the entire building, the other one is a standard classic double room, with 2 bathrooms, overlooking our internal courtyard and we really don’t think is very tiny nor dark....

UK
Reviewed 13 August 2016 via mobile

This is a beautiful old hotel which was once a Medici palace and still has some of the frescoes. It is situated right in the heart of Florence only a 5 minute stroll from the railway station - everything in Florence is within easy walking distance from here. There is a very good restaurant virtually next door and only a...

 Report
Helpful?
Thank LandDT2010
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, Thank you for selecting us for your stay in Florence and for your great feedback. We look forward to welcoming you back soon. Best Regards Riccardo Zucconi

Reviewed 11 August 2016 via mobile

Lovely characteristic hotel. Friendly staff - most of them speak English and appreciate when you try to speak Italian even if you're terrible like I am! Air- con in the room was very effective. Bedroom and bathroom were clean and decorated to a very good standard. Only slight disappointment was breakfast - it was good but slightly limited options. Mosquitoes...

 Report
Helpful?
Thank BexG84
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we are glad to hear that you had an enjoyable stay in our hotel. However we are really disappointed to hear that your breakfast was not of your full satisfaction. Our buffet has a big variety and quantity of all fresh products, both hot and cold. Nevertheless I will talk to the Breakfast Supervisor in order to improve...

calgary
Reviewed 26 July 2016 via mobile

We had an amazing view from our room. It was nice and big. Breakfast was good and the staff were so nice. We had many bugs in our room which was annoying. You have to leave the key with the front when you leave, which worried me at times. When we would ask for the key when we came back,...

 Report
Helpful?
Thank rattat
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, thank you for sharing your experience on Tripadvisor. Palazzo dal Borgo is a small property, a building dated 1480 under protection and restoration of Fine Arts. Unfortunately it’s not allowed to us to change the original building, and we still have narrow corridors and sometimes small stairs in some rooms. Open the door with an antique key is...

London, United Kingdom
Reviewed 24 July 2016

Not up to the standards of previous palazzi that we have enjoyed. Pretty basic though centrally locally. Staff friendly. Breakfast was extremely basic. Scrambled egg was crumbly and almost inedible. Orange squash - a shame for a country producing so many fresh oranges. Fresh fruit salad on day one became tinned fruit sald on days two and three. Room was...

 Report
Helpful?
Thank Robin J
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, we apologize you didn’t enjoy your stay with us. Our first aim is to do all the best to take care of our customers wishes. All rooms of our Renaissance building dated 1480 are different, maybe if you asked upon your arrival we could have showed you another one you might like more. By the way we appreciate...

Burlington, Canada
Reviewed 22 July 2016

This hotel was one the most pleasurable stays we have experienced. The staff treat you like family answering all inquiries and catering to any request you may have. We were able to check in early and since breakfast was being served we were told we were welcome to partake. The breakfast is continental style with a good selection to start...

 Report
Helpful?
1Thank retromolar
palazzodalborgo, Proprietario at Palazzo dal Borgo Hotel Aprile, responded to this review

Dear Guest, Thank you for your feedback and taking time to post your comments. We do take all comments seriously and appreciate all the feedback we can get. Looking forward to welcoming you soon, Riccardo Zucconi

Ipswich, United Kingdom
Reviewed 18 July 2016 via mobile

This hotel was an absolute delight to stay in. Conveniently located mere minutes from the station; this hotel oozes rustic Italian charm. Our room was spacious, well decorated and clean. The staff were friendly and very helpful. We were thankful of the air conditioning in our room and the access to a fridge. I read reviews about this hotel before...

 Report
Helpful?
Thank meganalice12

588 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (328)
Viewed
Hotel & Grounds (52)
Viewed
View from Room (31)
Viewed
Room/Suite (120)
Viewed
Dining (30)
Viewed
Bathroom (15)
Viewed
1:12
Videos (1)
Viewed
Other (79)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (224)
Viewed
Classic Room (28)
Viewed
Family Room (33)
Viewed
Junior Suite (46)
Viewed
Dining (36)
Viewed
Superior Room (33)
Viewed
The Hotel (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (2)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (22)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Florence hotels
Santa Maria Novella
Rivoli Boutique Hotel
Rivoli Boutique Hotel
#65 of 421 in Florence
1,525 reviews
Santa Maria Novella
Croce di Malta Hotel
Croce di Malta Hotel
#172 of 421 in Florence
709 reviews
Santa Maria Novella
Hotel Roma
Hotel Roma
#106 of 421 in Florence
674 reviews
Show Prices
Show Prices
Show Prices
Santa Maria Novella
Adler Cavalieri
Adler Cavalieri
#78 of 421 in Florence
803 reviews
Santa Maria Novella
Domus Florentiae Hotel
Domus Florentiae Hotel
#194 of 421 in Florence
360 reviews
Santa Maria Novella
Hotel Alba Palace
Hotel Alba Palace
#74 of 421 in Florence
1,422 reviews
Show Prices
Show Prices
Show Prices

Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Palazzo dal Borgo Hotel Aprile

Address: Via della Scala 6, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: €125 - €255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palazzo dal Borgo Hotel Aprile 4*
Number of rooms: 34
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and Agoda so you can book your Palazzo dal Borgo Hotel Aprile reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palazzo Dal Borgo Florence
Aprile Hotel Florence
Hotel Style:
#46 Business Hotel in Florence
#83 Luxury Hotel in Florence
#110 Romantic Hotel in Florence
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Palazzo dal Borgo Hotel Aprile staff and other travellers.
2 questions
Ask a question
Durham, United Kingdom
over a year ago

See all questions (2)

Questions? Get answers from Palazzo dal Borgo Hotel Aprile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are likely to be quieter.”
 of 5 bubbles jim552, 15 Feb 2017 | Read review
“Ask for higher floor if staying on a weekday - if you like sleeping in.”
 of 5 bubbles nellikapro, 31 Jan 2017 | Read review
“Rooms away from the road may be quieter.”
 of 5 bubbles CharliMcFarli, 19 Nov 2016 | Read review
“Room in the rear of the hotel and overlooking the patio would seem to have the best views.”
 of 5 bubbles UncleFuzzySRQ, 23 Sep 2016 | Read review
“ask the room with no thieving housekeeping, not sure if they will deliver”
 of 5 bubbles louisn576, 19 Aug 2016 | Read review
5 of 5