We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
24/12/2017 25/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Diplomat

    Via Luigi Alamanni 9, 50123, Florence, Italy
    Lowest prices for your stay
    24/12/2017 25/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 21% below average rate

    The price you found is 21% lower than this hotel's average rate of US$126/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    SAVE US$69
    Traveller (118)
    Room & Suite (172)
    Dining (39)
    • Excellent34%
    • Very good51%
    • Average11%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$99.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Florence hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "fd294046193f407bb52ca0286b6ffefb", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":237519,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"fd294046193f407bb52ca0286b6ffefb","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":168,"lowestMetaPrice":99,"additionalPartner":false,"highestMetaPriceDisplay":168,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":168,"lowestMetaPrice":99,"highestMetaPriceDisplay":168,"hotelName":"Hotel Diplomat","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZkMjk0MDQ2MTkzZjQwN2JiNTJjYTAyODZiNmZmZWZiIiwiQUlLIjoiYzJmZmMzNjlhZGI3NDFiMDk4NGEwMDQyMjRjNzVkZjgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$99", "hasDates": true, "hacComplete": false, "contentIdMappings": {"65699865":"Hotwire","32632212":"Expedia","53921043":"TravelocityEWS","109231720":"HotelsCom2IB","50776683":"GetARoom","79443603":"CheapTicketsEWS","78891164":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (267)
    Traveller rating
    Traveller type
    Time of year
    • More languages

    1 - 5 of 81 reviews

    Reviewed 3 weeks ago

    Every time I go to Florence I stay at the Diplomat hotel, it is such a lovely, homely hotel, it is amazing I really love it, for me it is the perfect hotel in the perfect location and the staff is amazing especially Marco at...More

    Thank Spinuz
    Response from GuestRelatManager, Direttore at Hotel DiplomatResponded 2 weeks ago

    Dear Client, thank you very much for your choosing again C-Hotels Diplomat and for your kind review. We are happy to hear your comments about our services and our staff, that is expactly want we want to transmit to our visitors, a homely and friendly...More

    Reviewed 4 weeks ago

    Not worth money. The soudproof that they say in their sites is a Big Joke . Souns come from everywhere; from out , from corridoor, from other rooms, its quite infernal. I just think how they can say there is soundproof. I know this is...More

    Thank Leena L
    Response from GuestRelatManager, Direttore at Hotel DiplomatResponded 2 weeks ago

    Dear Mrs Leena, thank you very much for choosing C-Hotels Diplomat and for your kind review. We took good note of your issues, at breakfast and in your room. We are sorry that your stay was disturbed from noise and that you were not happy...More

    Reviewed 2 November 2017

    The staff was warm and welcoming in their attitude which is very helpful in a foreign country. They helped us out in letting us know where to go for food and guided tours which was appreciated. The hotel is very close to the train station...More

    Thank Asha H
    Response from GuestRelatManager, Direttore at Hotel DiplomatResponded 9 November 2017

    Dear Mrs Asha, thank you very much for choosing C-Hotels Diplomat and for your kind review. We are glad you appreciated our services, all our staff in fact is working very hard and with a lot of passion every day in order to go the...More

    Reviewed 11 October 2017 via mobile

    The hotel is ideally located near the Florence Train station. The staff is very friendly, polite and helpful. I would like to particularly thank Sylvia at the reception for her help and awesome customer service!!!!! Great place, great staff!More

    Thank Darthvedar
    Response from GuestRelatManager, Direttore at Hotel DiplomatResponded 19 October 2017

    Dear Guest, thank you very much for choosing C-Hotels Diplomat and for your kind review. We are glad you enjoyed your stay with us and that you got the most of our strategic location, close to SM Novella Station and the main sites of Florence....More

    Reviewed 6 October 2017

    This is a very nice hotel. I was surprised to find that it was nice and so close to train station and main sights in the city of Florence. We stayed for two days and it was clean and the staff were helpful, although busy....More

    Thank interestedCalifornia
    Response from GuestRelatManager, Direttore at Hotel DiplomatResponded 11 October 2017

    Dear Guest, thank you very much for your kind review. We are glad to hear your enjoyed your stay in our structure and that you appreciated our houseekeeping service and the kindness of our staff in general. At the end of the day that is...More

    C-Hotels Ambasciatori
    139 reviews
    #268 of 410 hotels in Florence
    0.07 km
    Hotel Cosimo de' Medici
    1,248 reviews
    #78 of 410 hotels in Florence
    0.4 km
    Adler Cavalieri
    875 reviews
    #93 of 410 hotels in Florence
    0.1 km
    C-Hotels Joy
    216 reviews
    #33 of 410 hotels in Florence
    0.04 km
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Meeting Rooms
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Bar/Lounge
    • Price range
    • US$75 - US$271 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #75 Luxury Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Hotels.com, Priceline, Ctrip TA, Booking.com, Travelocity, Hotwire, getaroom.com, TripOnline SA, HotelQuickly and Cancelon so you can book your Hotel Diplomat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • Diplomat Hotel Florence
    Add Photo Photos
    Traveller (118)
    Room & Suite (172)
    Dining (39)
    Hotel & Grounds (97)
    Bathroom (11)
    Family and Play Areas (4)
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    Nearby HotelsSee all 410 hotels in Florence
    C-Hotels Ambasciatori
    139 reviews
    .07 km away
    Adler Cavalieri
    875 reviews
    .11 km away
    C-Hotels Joy
    216 reviews
    .04 km away
    Hotel Cosimo de' Medici
    1,248 reviews
    .37 km away
    Nearby Restaurants
    Trattoria dall Oste
    3,679 reviews
    .07 km away
    Ristorante Belcore
    482 reviews
    .17 km away
    Trattoria Pizzeria Il Portale
    1,149 reviews
    .05 km away
    La Grotta di Leo
    1,022 reviews
    .18 km away
    Nearby Attractions
    Stazione di Firenze Santa Maria Novella
    766 reviews
    .14 km away
    Basilica of Santa Maria Novella
    100 reviews
    .32 km away
    Museo Novecento
    141 reviews
    .33 km away
    Palazzo dei Congressi
    10 reviews
    .28 km away
    Ask a question
    Questions & Answers
    23 April 2017|
    AnswerShow all 2 answers
    Response from GuestRelatManager | Property representative |
    Dear Client, the hotel has air conditiong, but at the moment , as the temperature are very cold, we switch off it. Best regards
    Google Translation
    Marisa T
    29 March 2017|
    Response from GuestRelatManager | Property representative |
    Dear madame, no problem at all, please inform us the date of arrival and your name in the reservation and we will be glad to give you a twin room. Kind regards Daniele
    Google Translation
    Room Tips
    "our room was on the second floor and to be honest I did not notice the outside world."
    Read review
    "Very small rooms"
    Read review
    "Avoid the breakfast - terrible!"
    Read review
    "Do not ask for a city view as noise level is really loud and it goes all night."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing