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    Hotel Diplomat

    Via Luigi Alamanni 9, 50123, Florence, Italy
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    1/10/2017 2/10/2017
    Traveller (102)
    Room & Suite (168)
    Dining (39)
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    Overview
    • Excellent34%
    • Very good50%
    • Average12%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (238)
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    1 - 5 of 74 reviews

    Reviewed 3 weeks ago

    A somewhat expensive hotel vs what you are paying for. Location is very good down town and close to most areas you want to visit. I stayed here two different nights during my latest trip to Italy and both rooms were VERY small. My shower...More

    Thank Lerdala
    Response from GuestRelatManager, Manager at Hotel DiplomatResponded 2 weeks ago

    Dear Mr Lerdala, thank you very much for choosing C-Hotels Diplomat for your stay in Flroence. As you said our location is really strategic, very close to the station of SM Novella and main touristic sites. I am sorry to hear that your were not...More

    Reviewed 4 weeks ago

    The hotel is clean, up to date amenities: CNN, free coffee , great staff at front desk, great free breakfast, elevators, AC, It is also in walking distance of most attractions. also the prices very reasonableMore

    Thank b0bart
    Response from GuestRelatManager, Manager at Hotel DiplomatResponded 3 weeks ago

    Dear Guest, thank you very much for your kind feedback. We are glad that you had a nice stay in our hotel and that we met your expectations. You are right, we are really in walking distant of major attractions in Florence, our position is...More

    Reviewed 4 weeks ago

    great location, friendly staff and wonderful breakfast The hotel was right off the train station, accessible to supermarkets, restaurants, laundry and tourist pick up point ( hop on hop off bus) Decent size room, big washroom and complimentary wifi that actually works :)More

    Thank zkgaya
    Response from GuestRelatManager, Manager at Hotel DiplomatResponded 3 weeks ago

    Dear Guest, thank you very much for your kind comment, we are glad you enjoyed your stay with us. Your word are a great reward for all the staff, they work very hard in order to deliver the best customer service. We can say we...More

    Reviewed 4 weeks ago via mobile

    This is a nice looking contemporary style hotel. It has a prime location located right next to the train station and easily walkable to any of the major areas of Florence - we never took any other form of transportation to get anywhere within a...More

    Thank supervegita007
    Response from GuestRelatManager, Direttore at Hotel DiplomatResponded 4 weeks ago

    Dear Guest, than you very much for choosing C-Hotels Diplomat and for your kind feedback. We are happy that you appreciated our strategic location, opposite the station and very close to the major sites of Florence. Your nice review is also a great rewards to...More

    Reviewed 13 August 2017 via mobile

    very nice hotel with smaller rooms but all clean and comfortable. breakfast is very good with friendly staff in service and at the reception. located directly besides the main station and it's just a quick walk in the city centre (10 min). I can totally...More

    Thank maxmacgn
    Response from GuestRelatManager, Direttore at Hotel DiplomatResponded 4 weeks ago

    Dear Guest, thank you for the preference accorded to C-Hotels Diplomat and for your kind review. We are glad that our service matched your expectation and that you enjoyed your stay in Firenze. Next time don't forget to join our bar too, from 6 pm...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Meeting Rooms
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • US$112 - US$315 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #74 Luxury Hotel in Florence
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 80
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Priceline, Cancelon, TripOnline SA, Ctrip TA, Hotwire, Agoda, getaroom.com and HotelQuickly so you can book your Hotel Diplomat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • Diplomat Hotel Florence
    Add Photo Photos
    Traveller (102)
    Room & Suite (168)
    Dining (39)
    Hotel & Grounds (85)
    Bathroom (11)
    Family and Play Areas (4)
    Nearby
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    ...More
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    .07 km away
     
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    .11 km away
     
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    .26 km away
     
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    .05 km away
     
    Nearby Restaurants
    Trattoria dall Oste
    3,268 reviews
    .07 km away
    Ristorante Belcore
    464 reviews
    .17 km away
    Il Portale Trattoria Pizzeria
    1,110 reviews
    .05 km away
    La Grotta di Leo
    971 reviews
    .18 km away
    Nearby Attractions
    Stazione di Firenze Santa Maria Novella
    714 reviews
    .14 km away
    Basilica of Santa Maria Novella
    88 reviews
    .32 km away
    Museo Novecento
    138 reviews
    .33 km away
    Palazzo dei Congressi
    10 reviews
    .28 km away
    Ask a question
    Questions & Answers
    Bamba852013
    23 April 2017|
    AnswerShow all 2 answers
    Response from GuestRelatManager | Property representative |
    Dear Client, the hotel has air conditiong, but at the moment , as the temperature are very cold, we switch off it. Best regards
    0
    Votes
    Google Translation
    Marisa T
    29 March 2017|
    Answer
    Response from GuestRelatManager | Property representative |
    Dear madame, no problem at all, please inform us the date of arrival and your name in the reservation and we will be glad to give you a twin room. Kind regards Daniele
    0
    Votes
    Google Translation
    Room Tips
    "Very small rooms"
    Read review
    "Avoid the breakfast - terrible!"
    Read review
    "Do not ask for a city view as noise level is really loud and it goes all night."
    Read review
    "Ask for a room from the second floor an up to avoid the street noise."
    Read review
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