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Via Luigi Alamanni 9, 50123, Florence Italy
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Traveller (127)
Panoramas (6)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.


#77 of 425 hotels in Florence
Travellers' Choice
Created for your dreams and relax. We are here in Florence to provide for emotions. Our hotel is a mixture of discretion and classical minimalism. We are ready to welcome you in the heart of Florence for a very special Renaissance experience. You will always find here a particularly elegant setting, the best location to match your needs for a business or a leisure trip.
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Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Via Luigi Alamanni 9, 50123, Florence Italy
Name/address in local language
Getting there
Peretola Airport5 kmSee all flights
Gal Galilei Airport69 kmSee all flights
Alamanni-Stazione Santa Maria NovellaFlorence Tramway Network3 min
Porta al Prato-Leopolda Parco della musicaFlorence Tramway Network7 min
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431Reviews28Q+A32Room tips
Traveller rating
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Popular mentions
-CM- wrote a review 14 Sep
21 contributions4 helpful votes
We booked one night at this hotel - we mentioned them we were arriving around 23:30. When we arrived to the hotel after a long day - the receptionist seemed to argue over the phone and explained us that there had been an issue with sanitizing our room and that we were now book in an other hotel of the hotel chain (Hotel Ambasciatori) which was around the corner. We did not hide that we were annoyed by this last minute change - so the receptionist offered to come with us to the new hotel - which for us was the least they could do. We were particularly annoyed as 1/ they were aware we were arriving that late, they could have arranged something and offered « alternatives » rather than just imposing us this « solution »; 2/ this hotel was also a four star hotel but was not what we would have chosen in the first place (huge hotel, room decoration outdated, wallpapers damaged, etc).
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Date of stay: September 2021Trip type: Travelled as a couple
Response from Compagnia Alberghiera, Direttore generale at Diplomat Hotel
Responded yesterday
Dear Customer, we read with regret your comments and we regret not being able to satisfy you despite having proposed our most prestigious hotel of the chain, in which we had moved you to give you greater security and guarantee distances in this period of covid. This hotel is located less than 10 meters away, on the same road, practically joined to ours and is well known in Florence because it has an enviable position, guarantees many more services and has nice rooms; for these reasons we always have many customers from all over the world. We are very saddened that for you we have not lived up to your expectations, probably because you are annoyed by not having known in advance, but we hope you will give us another chance in the future. Yours sincerely - Lapo Bonciani - Guests relations manager
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KCarag wrote a review Aug 2021
Los Angeles, California133 contributions99 helpful votes
We only stayed at this hotel for one night. We loved the convenience of it being across the street from the the train station. The rooms were very spacious, including the bathroom, especially for European standards. Staff was very accommodating with our requests and questions. Would recommend! The noise from the train station was barely audible and we had a room facing it.
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Date of stay: August 2021
Sleep Quality
Response from Guest Relation Manger, Altro at Diplomat Hotel
Responded 11 Aug 2021
Dear customer, we are really happy to read that your stay has been to your complete satisfaction and we look forward to hosting you again in the future. Best regards. Lapo Bonciani - Guests relations manager
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Karl G wrote a review Aug 2021
9 contributions13 helpful votes
I had to leave Italy and I had to print lots of documents due to my specific circumstances . . . and these people graciously printed the documents. I insisted on paying for it and they refused. If they are this good to a stranger, they must be EXCELLENT to a customer!
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Date of stay: August 2021
Sleep Quality
Room Tip: Humane Staff
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1 Helpful vote
Response from Guest Relation Manger, Altro at Diplomat Hotel
Responded 11 Aug 2021
Dear Guest, we are really pleased that you have appreciated our hospitality and the availability of our staff. It is always a pleasure to be able to help anyone who needs it. Best regards. Lapo Bonciani - Guests relations manager
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Angelica Moro wrote a review Nov 2020
Guadalajara, Mexico94 contributions53 helpful votes
This hotel is right next to the train station, so you can easily walk to with your luggage. It is furnished very stylish and has a young vibe. It´s a very good value for the money for florence and great location. You can get to most of the attractions on foot. The room was clean and comfortable. The front desk people were very attentive.
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Date of stay: December 2019
2 Helpful votes
Response from Guest Relation Manger, Other at Diplomat Hotel
Responded 3 Dec 2020
Dear Angelica, We thank you for the time spent to review our Hotel! We are happy that you appreciated our location, the style of our furniture and the professionalism of our staff. Come back soon! Best regards
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Mohamedrushdi wrote a review May 2020
Dubai, United Arab Emirates842 contributions44 helpful votes
We loved staying at this hotel. Everything was perfect. The location is so good in front of the main railway station. The area is clean and in the middle of the city. The tram is just in front of the hotel.
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Date of stay: December 2019Trip type: Travelled with family
3 Helpful votes
Response from Francesco Vitone, Altro at Diplomat Hotel
Responded 3 Sep 2020
Dear Mohamedrushdi, Thank you for sharing your 5 star review of your recent stay with us at C-Hotels Diplomat I am delighted that you highlight our fantastic location and the service provided by the team We look forward to your return to C- to amaze you again!. Best regards, M. Burgio Resident
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ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
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Frequently Asked Questions about Diplomat Hotel
Which popular attractions are close to Diplomat Hotel?
Nearby attractions include Chiesa di San Salvatore in Ognissanti (0.4 km), Church of Santa Maria Novella (0.5 km), and Officina Profumo-Farmaceutica di Santa Maria Novella (0.3 km).
What are some of the property amenities at Diplomat Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Diplomat Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Diplomat Hotel?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Diplomat Hotel?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Diplomat Hotel?
Conveniently located restaurants include Indian Restaurant Crown of India Florence, Ristorante Taj Palace, and Il Cantuccio di San Lorenzo.
Are any cleaning services offered at Diplomat Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Diplomat Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Diplomat Hotel?
Many travellers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (0.9 km), Basilica of Santa Croce (1.5 km), and Florence American Cemetery (8.0 km).
Is Diplomat Hotel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.