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Hotel Basilea

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Traveller (132)
Room & Suite (95)
Dining (4)
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Overview
  • Excellent7%
  • Very good14%
  • Average22%
  • Poor16%
  • Terrible41%
Travellers talk about
“ten minute walk”(2 reviews)
“excellent stay”(2 reviews)
“yogurt”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Concierge
Free Parking
3 Star Hotel
All hotel details
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Reviews (267)
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All reviewsten minute walkexcellent stayyogurtreceptionisteuropeduomocheeseterrace
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11 - 15 of 42 reviews
Reviewed 17 July 2017 via mobile

This hotel is total disaster and only benefits from its location. The guy at front desk was very rude and didnt speak much english. He didnt tell us where is the breakfast and on all our questions he just said something italian that meant he...More

2  Thank Gastronaut111
Response from BASILEA H, Direttore at Hotel BasileaResponded 25 July 2017

Dear Customer, I'm sorry that your stay was not great at our hotel, but I would like to talk about what's happen. 1) If you ask the manager at 18-19 in the afternoon, it is normal that it is not in the hotel. 2) And...More

Reviewed 30 June 2017

Our friends reserved this for us. The online price could not be beat (85 euros for 2 rooms for one night). I wish I would have checked tripadvisor first. You get what you pay for! Positive: Great front desk service. Clean. Nice breakfast variety (pastries,...More

1  Thank nancy3310601
Response from BASILEA H, Direttore at Hotel BasileaResponded 11 July 2017

Dear Nancy Thank you for the review and you time, we appreciate it. We are doing some renovated works, so if you turn back the next time will be better, and us will be very happy. Best regards Basilea Staff

Reviewed 20 April 2017

家族で4泊しました。場所はとても便利なところにあり、5分か10分ほど歩けば、革製品やお土産を売っている露店マーケット、そしてシティマーケット(2階にフードコートがあります)に行けます。そこから5分も歩かないうちにドゥオーモもあります。ホテルのすぐそばにもコインランドリーがあって助かりました。ホテル入り口にATMマシーンもあって現金引き出しに便利でした。部屋は通りに面していたので、夜も少し騒がしい感じがしました。中庭の部屋なら静かなようです。ちょうど春休みなので、金穀からの高校生の修学旅行生が宿泊していました。朝食は7時半からでしたが、8時頃いくと学生でいっぱいで、食べ物もあまり残っていませんでした。ボタンを押すとジュースやとコーヒーが出てくる機械があります。あと甘いペストリーやクロワッサン、ハムとチーズ、キウィフルーツなどがありました。ワイファイは部屋の中では使えず、フロント近くのワイファイゾーンでインターネットをしました。フロントの方々も親切でした。 We stayed 4 nights. The location was great: Within 5 to 10 minutes walk, there was outside market which sold the leather products and some souvenirs, the city market (it had a food court at 2nd fl), and you can see the Duomo just...More

Thank sachinchan1
Reviewed 28 March 2017 via mobile

A hotel with 3 stars maybe in 1980, now is destroyed. The furniture is broken, the windows does not closed very good, the heating sistem does not function. We stayed 4 nights and permanent were checked group of students who made the rest imposibil.

1  Thank Adrian A
Reviewed 22 February 2017 via mobile

Very good location - 10-15min away from everything. The hotel itself is not the best - it's a bit shabby but there are clean sheets and towels everyday. Breakfast quality could be better as well but you can compromise if you are on a budget

Thank Alice R
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Concierge
Multilingual Staff
Breakfast included
Room amenities
Air Conditioning
Details
Price range
US$60 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$60 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (132)
Room & Suite (95)
Dining (4)
Nearby
San Lorenzo
San Lorenzo’s lively merchants shout out from behind
stalls with an array of products in one of the most
traditional neighborhoods in Florence. Different
ethnic groups join together in the large outdoor
market of San Lorenzo and in the Central Market, a
vast multi-floored building. Visitors are bound to
fall in love with this area and in particular, with
its variety of food, especially those focusing on
...More
Questions & Answers
Ask a question
Elizabeth M
1 February 2018|
AnswerShow all 3 answers
Response from BASILEA H | Property representative |
Hi Elizabeth We don't have a bed bugs absolutely. We renovated 25 bathrooms in the last 3 months. Best regards Ismail Manager
0
Votes
Google Translation
Riley S
8 October 2016|
Answer
Response from Andres S |
hola buena tarde, quería saber así como me han dicho algunos viajeros si es que las instalaciones de este hotel son muy viejas y si cada habitación cuenta con agua caliente y aire acondicionado. Muchas gracias!
0
Votes
Google Translation
Tran N
25 March 2015|
AnswerShow all 2 answers
Response from BASILEA H | Property representative |
Dear Guest, thank you for your request we inform that the reception is open 24h and the breakfast time is from 07:30 till 09:30 Best Regards Hotel Staff
0
Votes
Google Translation
Room Tips
"Never be tempted to book here, although it is centrally located."
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"Ask for en suite"
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"My room had a doble window, so there was no noise from the street."
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"Get out before you commit!!"
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