Good location for sightseeing and local restaurants, though proximity to Ponte Vecchio could at times be noisy. The reception staff were exceptionally helpful, especially when our flight home was cancelled and we had to arrange to stay another night and book a new flight.
Absolutely loved my stay for 5 nights at this Hotel. This was my first stay at this property. The staff at the Hotel are welcoming and friendly. A special shout out to Lucia who helped me with my booking. The location of this hotel in my opinion is best in the city. You have the Ponte Vecchio right outside the front door and you are walking distance to virtually every attraction in the city. The roof top restaurant which has great views of the city and breakfast were excellent. Loved the room #502 I stayed in, bright, spacious, very comfortable beds. Will definitely be staying here again in December and on any future visits.
Really convenient for all the sights. Our room overlooked the street which was busy especially at the weekend so ear plugs are a must. The weather was chilly when we first arrived and often the room felt cold so I asked for a blanket which was provided promptly. Breakfast is adequate, not much choice of cooked items - just scrambled eggs, bacon and sausages. Some of the corridor carpets look very worn. Basic toiletries in the bathroom and paper or plastic cups for making drinks although we were given china cups from the bar when we asked for them. The staff at breakfast are much friendlier than reception.
Almost on the Ponte Vecchio, so surrounded with shops & restaurants, Uffizi etc a short walk away. Could be noisy at night, but just people having a good time outside, and not too late. Nice open air terrace at the top for an evening drink. Admin a bit chaotic at times, but very friendly and helpful staff.
I never leave reviews anywhere but this hotel really does deserve one. The location is perfect, walking distance to every attraction. The food was great and the view from the terrace is stunning. I was also very surprised at how comfortable and spacious my hotel room was. Last but not least, the staff was very helpful and super nice :) I was in Florence by myself for a weekend and I felt super comfortable.
We stayed here three nights and would recommend it, despite a couple of small negatives which prevent me from giving five stars. The location is great for visiting the city centre, a few metres from the Ponte Vecchio. This can be a bit of a disadvantage, because some street noise can reach the room, despite the double glazing. But I wouldn’t describe the hotel as noisy. Lots of good restaurants and shops very close by. The staff are helpful and friendly. The breakfast is a bit limited and the hot items could be hotter, but the view from the breakfast (and dinner) room is breathtaking. The classic Florence skyline. We had dinner one night at the hotel and it was very good. Our room was a junior suite, which we expected to be a largish room with a couple of comfortable chairs maybe. But the hotel’s interpretation of junior suite is a standard size bedroom with two hard chairs at a desk, plus a second, smaller room with a single bed, desk and hard chair. So, ideal for three people but not a room to lounge round in.…
My wife and I decided to upgrade to the "Queen Suite" for a three night stay in Florence before continuing on to Bellagio. The room was amazing, more like a small apartment, and the view from the private balcony across the Arno to the Duomo was unforgettable ! The entire staff at the hotel was very helpful, and the hotel's location is perfect for exploring San Spirito, which was our plan for this trip. We would definitely stay here again !
The location is excellent, being right near the Ponte Vecchio; Florence is an eminently walkable city. The staff are very gracious and helpful. The cleaning staff seem to ignore the "do not disturb" sign on the door. The rooms need updating and a really really good scrubbing and/or paint job. We stayed on the 5th floor, so we got a very nice breeze, some good morning sunlight, and we had a small enjoyable balcony. The breakfast in the top floor restaurant is excellent and the views of the Florence rooftops in the morning are lovely. The restaurant staff is very accommodating. The open air portion of the restaurant is great, except for the pigeons; watch your plate! We would definitely stay here again if booking a hotel.
Staff were attentive, considerate and accommodating. Front desk always happy to help, and were encouraging and complimentary of my efforts to converse in Italian. Breakfast/Bar staff always on hand, and going the extra mile to ensure guest comfort. The location is perfect, and the suite in 701 was well laid out and relaxing - most of the time. Unfortunately, we had a couple of disturbed nights with noise from the restaurant and terrace below continuing well beyond the 10:30pm closing time (still banging and shouting after 00:00). Not sure if this was guests or staff. It was especially loud coming up from the stairwell right outside our door. I had to go out and buy earplugs from the pharmacy to ensure I got some sleep. On our final night we tried to use the air conditioning for the first time but found it would not cool at all. I have since found that it might not have been switched on centrally at this time of year. I also frequently found an ant or two wandering across the floors in the room, particularly in the bathroom. I suspect this is because of being above the restaurant, as I did see several on the fruit juice machine in the restaurant one morning. Overall, despite the small problems mentioned, it was a very enjoyable stay. The staff are an absolute delight and I would return.…
Average hotel with a good location and walking distance to all of the main attractions and restaurants. The one negative is that we were there in April and the main AC was not on, so we had to open the window at night and as a result it was very noisy in our room. If the AC had been on then we probably wouldn’t have had any problems.