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Borgo San Jacopo 3/R, 50125, Florence Italy
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US$249
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Traveller (945)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 03/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pitti Palace Firenze al Ponte Vecchio
Updated 03/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#81 of 429 in Florence
Location
Cleanliness
Service
Value
Travellers' Choice
Finding an ideal romantic hotel in Florence does not have to be difficult. Welcome to Pitti Palace Firenze al Ponte Vecchio, a nice option for travelers like you. Guest rooms offer a flat screen TV, air conditioning, and a minibar, and Pitti Palace Florence makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, a rooftop terrace, and room service. In addition, guests can enjoy free breakfast during their visit. As an added convenience, there is parking available to guests. While staying at Pitti Palace Al Ponte Vecchio Hotel, visitors can check out Ponte Vecchio (0.1 mi) and Piazza della Signoria (0.2 mi), some of Florence's top attractions. While you’re here, be sure to check out some of the cafes, including La Ménagère, Snack Bar Anna, and Vivoli, all of which are a short distance from Pitti Palace. Plus, during your trip, don’t forget to check out some of the popular architectural buildings, such as Campanile di Giotto, Basilica San Miniato al Monte, and Church of Santa Maria Novella. Pitti Palace al Ponte Vecchio puts the best of Florence at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Family
Languages Spoken
English, French, Spanish, Italian

Location

Full view
100Great for walkers
Grade: 100 out of 100
365Restaurantswithin 0.5 km
281Attractionswithin 0.5 km
2300Reviews64Q+A100Room tips
Traveller rating
  • 1,093
  • 906
  • 216
  • 60
  • 26
Time of year
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Popular mentions
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Most Recent
thenvoyager2017 wrote a review Today
Bristol, United Kingdom6 contributions3 helpful votes
Good location for sightseeing and local restaurants, though proximity to Ponte Vecchio could at times be noisy. The reception staff were exceptionally helpful, especially when our flight home was cancelled and we had to arrange to stay another night and book a new flight.
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Review collected in partnership with this hotel
Date of stay: May 2022
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909sunnyk wrote a review Jul 2021
Newport Beach, California7 contributions14 helpful votes
Hotel's Favourite
Absolutely loved my stay for 5 nights at this Hotel. This was my first stay at this property. The staff at the Hotel are welcoming and friendly. A special shout out to Lucia who helped me with my booking. The location of this hotel in my opinion is best in the city. You have the Ponte Vecchio right outside the front door and you are walking distance to virtually every attraction in the city. The roof top restaurant which has great views of the city and breakfast were excellent. Loved the room #502 I stayed in, bright, spacious, very comfortable beds. Will definitely be staying here again in December and on any future visits.
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Date of stay: June 2021
Rooms
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Service
Room Tip: Absolutely loved my room#502. Spacious, comfortable, and quiet.
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace Firenze al Ponte Vecchio
Responded 12 Jul 2021
Dear Sunny, thank you so much for your positive review about your stay with us. We are glad that you enjoyed your stay and wish to welcome you back again. Best regards
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Annabe wrote a review 10 May
18 contributions2 helpful votes
Really convenient for all the sights. Our room overlooked the street which was busy especially at the weekend so ear plugs are a must. The weather was chilly when we first arrived and often the room felt cold so I asked for a blanket which was provided promptly. Breakfast is adequate, not much choice of cooked items - just scrambled eggs, bacon and sausages. Some of the corridor carpets look very worn. Basic toiletries in the bathroom and paper or plastic cups for making drinks although we were given china cups from the bar when we asked for them. The staff at breakfast are much friendlier than reception.
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Date of stay: May 2022
Value
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Room Tip: Rooms on upper floors will be quieter.
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1 Helpful vote
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace Firenze al Ponte Vecchio
Responded 2 days ago
Dear Guest, thank you for review and for sharing your opinion about your stay at the Pitti Palace. We regret not to have met all your expectations and hope you will give us a second chance to improve your experience. Best regards
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Global21398008590 wrote a review 9 May
2 contributions1 helpful vote
Almost on the Ponte Vecchio, so surrounded with shops & restaurants, Uffizi etc a short walk away. Could be noisy at night, but just people having a good time outside, and not too late. Nice open air terrace at the top for an evening drink. Admin a bit chaotic at times, but very friendly and helpful staff.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
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1 Helpful vote
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace Firenze al Ponte Vecchio
Responded 3 days ago
Dear Guest thank you so much for your nice review; we are happy that you enjoyed your stay and look forward to welcoming you back Best regards
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Vanessa T wrote a review 2 May
2 contributions
I never leave reviews anywhere but this hotel really does deserve one. The location is perfect, walking distance to every attraction. The food was great and the view from the terrace is stunning. I was also very surprised at how comfortable and spacious my hotel room was. Last but not least, the staff was very helpful and super nice :) I was in Florence by myself for a weekend and I felt super comfortable.
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Review collected in partnership with this hotel
Date of stay: May 2022
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace Firenze al Ponte Vecchio
Responded 2 weeks ago
Dear Vanessa, thank you so much for sharing your opinion about your recent stay at the Pitti. We are so happy that you enjoyed your stay and our service and look forward to your next visit. Kind regards
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Paul4444 wrote a review Apr 2022
Perth, Australia248 contributions131 helpful votes
We stayed here three nights and would recommend it, despite a couple of small negatives which prevent me from giving five stars. The location is great for visiting the city centre, a few metres from the Ponte Vecchio. This can be a bit of a disadvantage, because some street noise can reach the room, despite the double glazing. But I wouldn’t describe the hotel as noisy. Lots of good restaurants and shops very close by. The staff are helpful and friendly. The breakfast is a bit limited and the hot items could be hotter, but the view from the breakfast (and dinner) room is breathtaking. The classic Florence skyline. We had dinner one night at the hotel and it was very good. Our room was a junior suite, which we expected to be a largish room with a couple of comfortable chairs maybe. But the hotel’s interpretation of junior suite is a standard size bedroom with two hard chairs at a desk, plus a second, smaller room with a single bed, desk and hard chair. So, ideal for three people but not a room to lounge round in.
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Date of stay: April 2022
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace Firenze al Ponte Vecchio
Responded 3 weeks ago
Dear Paul, thank you so much for sharing your opinion about your stay at the Pitti Palace; we are happy that you enjoyed your holiday and look forward to welcoming you back soon Best regards
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jkubin2018 wrote a review Apr 2022
Roswell, Georgia2 contributions
My wife and I decided to upgrade to the "Queen Suite" for a three night stay in Florence before continuing on to Bellagio. The room was amazing, more like a small apartment, and the view from the private balcony across the Arno to the Duomo was unforgettable ! The entire staff at the hotel was very helpful, and the hotel's location is perfect for exploring San Spirito, which was our plan for this trip. We would definitely stay here again !
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Review collected in partnership with this hotel
Date of stay: April 2022
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace Firenze al Ponte Vecchio
Responded 3 weeks ago
Dear Guest, thank you so much for sharing your opinion about your stay at the Pitti Palace. We are happy that you enjoyed your holiday, the amazing view and our service. We hope to welcoming you back soon Best regards
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Inspiration317250 wrote a review Apr 2022
1 contribution
The location is excellent, being right near the Ponte Vecchio; Florence is an eminently walkable city. The staff are very gracious and helpful. The cleaning staff seem to ignore the "do not disturb" sign on the door. The rooms need updating and a really really good scrubbing and/or paint job. We stayed on the 5th floor, so we got a very nice breeze, some good morning sunlight, and we had a small enjoyable balcony. The breakfast in the top floor restaurant is excellent and the views of the Florence rooftops in the morning are lovely. The restaurant staff is very accommodating. The open air portion of the restaurant is great, except for the pigeons; watch your plate! We would definitely stay here again if booking a hotel.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
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Location
Cleanliness
Service
Sleep Quality
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace Firenze al Ponte Vecchio
Responded 3 weeks ago
Dear Guest, thank you so much for your review; we are happy that you enjoyed your stay in the heart of Florence, our service and look forward to welcoming you back in the next future Best regards
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Damon H wrote a review Apr 2022
Bury, United Kingdom16 contributions3 helpful votes
+1
Staff were attentive, considerate and accommodating. Front desk always happy to help, and were encouraging and complimentary of my efforts to converse in Italian. Breakfast/Bar staff always on hand, and going the extra mile to ensure guest comfort. The location is perfect, and the suite in 701 was well laid out and relaxing - most of the time. Unfortunately, we had a couple of disturbed nights with noise from the restaurant and terrace below continuing well beyond the 10:30pm closing time (still banging and shouting after 00:00). Not sure if this was guests or staff. It was especially loud coming up from the stairwell right outside our door. I had to go out and buy earplugs from the pharmacy to ensure I got some sleep. On our final night we tried to use the air conditioning for the first time but found it would not cool at all. I have since found that it might not have been switched on centrally at this time of year. I also frequently found an ant or two wandering across the floors in the room, particularly in the bathroom. I suspect this is because of being above the restaurant, as I did see several on the fruit juice machine in the restaurant one morning. Overall, despite the small problems mentioned, it was a very enjoyable stay. The staff are an absolute delight and I would return.
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Date of stay: April 2022
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace Firenze al Ponte Vecchio
Responded 4 weeks ago
Dear Damon, thank you so much for staying with us and for your review. We are happy that you enjoyed your stay and apologize for the issues. We look forward to welcoming you back in the next future Best regards
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Nelson wrote a review Apr 2022
8 contributions1 helpful vote
Average hotel with a good location and walking distance to all of the main attractions and restaurants. The one negative is that we were there in April and the main AC was not on, so we had to open the window at night and as a result it was very noisy in our room. If the AC had been on then we probably wouldn’t have had any problems.
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Date of stay: April 2022Trip type: Travelled
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Response from LUCIA R, Servizi per gli ospiti/front office at Pitti Palace Firenze al Ponte Vecchio
Responded 3 weeks ago
Dear Guest, thank you for your review; we are glad that you liked our central location and apologize for the issues regarding AC but the municipal ordinance allows to keep the heating on till mid April. We look forward to welcoming you back in the next future Best regards
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PRICE RANGE
US$123 - US$309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pitti palace al ponte vecchio hotel florence, viva hotel florence, pitti palace florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Oltrarno / Pitti / Santo Spirito
NUMBER OF ROOMS
87
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Frequently Asked Questions about Pitti Palace Firenze al Ponte Vecchio
Which popular attractions are close to Pitti Palace Firenze al Ponte Vecchio?
Nearby attractions include Piazza della Signoria (0.4 km), Gallerie Degli Uffizi (0.2 km), and Ponte Vecchio (0.08 km).
What are some of the property amenities at Pitti Palace Firenze al Ponte Vecchio?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Pitti Palace Firenze al Ponte Vecchio?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pitti Palace Firenze al Ponte Vecchio?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Pitti Palace Firenze al Ponte Vecchio?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Pitti Palace Firenze al Ponte Vecchio?
Conveniently located restaurants include Gustarium, I' Girone De' Ghiotti, and Degusteria Italiana agli Uffizi.
Is Pitti Palace Firenze al Ponte Vecchio located near the city centre?
Yes, it is 0.06 km away from the centre of Florence.
Are any cleaning services offered at Pitti Palace Firenze al Ponte Vecchio?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pitti Palace Firenze al Ponte Vecchio?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pitti Palace Firenze al Ponte Vecchio offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Pitti Palace Firenze al Ponte Vecchio?
The staff speaks multiple languages, including English, Spanish, French, and Italian.