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Grand Hotel Minerva

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#54 of 422 Hotels in Florence
Certificate of Excellence
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1,809 Reviews from our TripAdvisor Community

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Showing 1,078: English reviews
Reviewed 6 January 2017

Pretty well located hotel with reasonable service, a nice outlook and stylish rooms. We had a big family room over two levels and plenty of room to spare. Nice pool on the roof looked like fun but it was not heated and therefore not an option for us.

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Helpful?
Thank Toby T
Filippo_Burroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Toby T, thank you for having been with us and for having shared your comments on TripAdvisor. We are happy you had a pleasant stay and that you liked your room, which actually does not exist anymore as such! The hotel is now completing its thorough renovation and we are currently working on 25 out of our 100 rooms....

Reviewed 31 December 2016

Amazing hotel located about 5 minutes walk away from the main train station! It's also located right next to a historical church, the Santa Maria Novella (with its amazingly beautiful frescoes and murals). From the hotel, the bus to the Outlet was located about 5 minutes walk away - very convenient. The room was very clean and very well furnished...

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Helpful?
Thank Brendan T
Rome, Italy
Reviewed 30 December 2016

The hotel is going through renovation thus the affordable room rate in this period. Take advantage! We stayed over the weekend so it was quiet. Our room was brand new and absolutely lovely. My compliments to the architect. Especially the bathroom is great with lots of space, lights and mirrors. Location is few steps away from main train station on...

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Helpful?
Thank Alessandra66_8
Filippo_Burroni, General Manager at Grand Hotel Minerva, responded to this review

Dear Alessandra66_8, first of all let me thank you for having been with us and for your very kind words about our services and premises. I would like add some information regarding the current renovation. We are currently renovating 25 rooms. They are contained in a wing of the hotel which is not accessible to guests and therefore so far...

Guarulhos, SP
Reviewed 30 December 2016 via mobile

This is an amazing hotel located near to the rail station and near to all attractions in Florence. Price is expensive but worth. Renovated large room with jice bathroom and good quality amenities. Breakfast just amazing and staff very polite. Bed sheets changed every day, minibar was free of charge as courtesy when we were there. Late check out available...

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Helpful?
Thank ThaisCaldeiirnha
Meredith, New Hampshire
Reviewed 26 December 2016

I had stayed in this hotel on a tour in 1996 and remembered only that the tour company selected only fine hotels (incidentally, they don't use this one anymore, for reasons unknown) and that the location was superb for arriving and departing through Santa Maria Novella station, walking distance away, which is what my wife and I were proposing to...

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Helpful?
Thank louis k
Filippo_Burroni, General Manager at Grand Hotel Minerva, responded to this review

Dear louis K, It is really great that you have remembered of us after 20 years and that you have enjoyed your stay. As you have seen yourself, almost everything has changed (we have renovated every single part of the hotel) but have tried (apparently with some success) to keep our warm hospitality. We are actually still refurbishing our last...

Nauheim, Germany
Reviewed 10 December 2016

We went by plane to Florence and took the bus (Volainbus) from the airport to the main station. From there is just a few minutes walk to the hotel. You do not need a car in Florence, as all the attractions are within walking distance. From the hotel to the Duomo? Not more than 5..10min. We arrived in the morning...

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Helpful?
Thank Always_0n_trip
Filippo_Burroni, General Manager at Grand Hotel Minerva, responded to this review

Dear Lorenzo, thank you for having been with us and for your extensive and very helpful review. We took good note of your remark regarding hot food at breakfast and we will treat this as a priority. As to ongoing renovations, I would like to take advantage of this opportunity in order to give some more detail to our mutual...

Reviewed 1 December 2016 via mobile

This is gonna to be my first review for hotel of life. Too good that I can't stop myself from sharing to the world. We booked a 4 star hotel with priority to be closed to train station. So it scored 10/10 on it location because it is only 5 mins walk from station & 5 mins walk to Duomo...

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Helpful?
Thank Esther L
Filippo_Burroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear Esther L, thank you for having chosen us and for your words! You’re just being too good to us and well… I am almost afraid that we may not meet your expectations whenever you will decide to go back to Florence and try our property again. Sure enough we’ll do our best not to disappoint you! Looking forward to...

Sydney, Australia
Reviewed 22 November 2016

The property looks gorgeous on the outside and the beautiful lobby is warm and inviting. They evidently spent quite a bit of money on recent renovations. The super friendly staff welcomed us and immediately offered us an 'upgrade'. Don't take it! We walked through the pretty hallways only to get to the un-renovated section of the hotel - our first...

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Helpful?
3Thank CAN_in_AUS
Filippo_Burroni, Direttore generale at Grand Hotel Minerva, responded to this review

Dear CAN_in_AUS, thank you for having chosen our property. I am sorry that we fell short of your expectations. This needs actually some explanation. Reading your report I assume you booked a Classic Standard room and that you were upgraded to one of our Superior Rooms. In both cases it WAS (more about that in the following) non renovated rooms,...

Richmond, Virginia
Reviewed 17 November 2016

This hotel was great!! We were upgraded to a superior room that was newly renovated and very modern. It was a 5 minute walk from the train station and another 5 minutes or less to the Duomo. The bed was very comfortable and our view of the Piazza was unforgettable. I highly recommend this hotel for anyone staying in Florence....

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Thank dc22173
Long Island , NY
Reviewed 16 November 2016 via mobile

This hotel was phenomenal! The rooms were newly renovated, spacious, and bright. The location could not be beat, it was so nice to hang out in the square in the evenings before retiring to our room. The breakfast was very good, staff were wonderful. I felt so lucky to have found this hotel and we will be back!

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Helpful?
Thank Vee123

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Grand Hotel Minerva, renovated in 2015, is a 4-star superior hotel in the heart of Florence's historic center in its illustrious Piazza Santa Maria Novella, which is close to the main railway station. Florence's key tourist attractions are all just five or ten minutes' walk from us as well as the Congress and Fair Center. The hotel boasts 102 rooms, suites and family solutions and a breathtaking rooftop terrace (open all year round) with an open-air swimming pool (open from May to September). It also offers a restaurant with its "al fresco" extension on the Piazza and five meeting rooms with day light. High speed wi-fi is free in all common areas and rooms. ... more   less 

Additional Information about Grand Hotel Minerva

Address: Piazza Santa Maria Novella 16, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: €130 - €439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Minerva 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Grand Hotel Florence
Hotel Style:
#34 Luxury Hotel in Florence
#39 Family Hotel in Florence
#47 Business Hotel in Florence
#61 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Minerva staff and other travellers.
36 questions
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Sydney, Australia
5 months ago
Tampa, Florida
Leeds, United Kingdom

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Questions? Get answers from Grand Hotel Minerva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room at the front”
  • view from outside the hotel on square
 of 5 bubbles 423cazh, 17 Feb 2017 | Read review
“he roof top pool and bar are divine and therefore v popular.... so if its a pool day you are planning best to go early :)”
 of 5 bubbles 797deliag, 13 Feb 2017 | Read review
“the piazza view may cost more but is worth it.”
 of 5 bubbles louisk79, 26 Dec 2016 | Read review
“They will finish renovations around February 2017”
 of 5 bubbles Always_0n_trip, 10 Dec 2016 | Read review
“Do not accept an 'upgrade' to a bigger suite.”
 of 5 bubbles CAN_in_AUS, 22 Nov 2016 | Read review
5 of 5