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Nice hotel, it’s location is good. It has small room but comfortable and has complimentary wifi. Breakfast is good too. recommended if you visit florence, reception can’t help you for sending postcards.
This place is poorly run. I had to ask for a key to the room several times, until the repairman taught me that the way to make the door work was kick it first. The internet is SIMPLY TERRIBLE -- and they don't care to...More
The heating was so high, even when we turned it off, that we had to sleep with the windows opens and without covers all nights. In january.
Also, we booked thinking that the garage was included. It wasn't, but they didn't tell us at the...More
Thank Luigi F
Response from Customer C, Responsabile relazioni con la clientela at FH Grand Hotel MediterraneoResponded 2 weeks ago
thank you for choosing us and sharing your feedback on Tripadvisor.
We are happy to read that you enjoyed the breakfast buffet, thank you for highlighting the positive aspect of your staying.
Regarding the parking service, we would encourage any guest to do...More
We arrived at 2:15 pm when the hotel restaurant and bar were closed to eat. We asked where we could eat including mini grocery store, but the answer was "I don't know." The hotel looks almost luxurious on the exterior however our room reminded me...More
This was a larger hotel in our travels - and perhaps our expectations were raised from the experiences with the smaller ones we stayed; however, this hotel lacked. The location is not the best to get out and walk about for touring. Construction going on...More