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Plaza Lucchesi Hotel

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#53 of 422 Hotels in Florence
Certificate of Excellence
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1,350 Reviews from our TripAdvisor Community

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Showing 1,035: English reviews
New York City
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 26 August 2014

Welcoming staff. Spacious room with more closet space than I've ever had in Italy before. Bountiful buffet breakfast. Helpful congierce who got us tix for the Uffizi and the Accademia museums. Location is perfect b/c it's on the Arno, a short stroll to most historical sights, but in a section of Florence that is not too overrun with tour busses... More 

Helpful?
1 Thank Dagesq
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 August 2014 via mobile

Fantastic location. The staff here make you feel like royalty. The maids work so hard and seem to refresh the rooms atleast twice a day with little touches like roses made out of tissues! Lovely personal touches. The breakfast is delicious with hot and cold options available. It has an amazing roof terrace and pool where the staff are also... More 

Helpful?
Thank Clare E
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 August 2014 via mobile

I stayed for 4 nights when touring Italy. This hotel is excellent. Located on the Arno river, 15mins or less walk to town, yet close to more local, less touristy bars and restaurants. Very clean, staff are so friendly and helpful, everyone greets you as you walk past. Breakfast was lovely, with an extensive selection of foods all well presented.... More 

Helpful?
1 Thank Richard C
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear customer, thank you very much for your kind review. I'm glad that you liked the whole stay, from the room to the staff, the breakfast to start the day in the best way. And finally our last jewel: the roof bar Empireo, which after a busy day visiting all churches and museums is really relaxing to have a view... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 August 2014

We had a lovely time at this hotel as the staff were incredibly helpful and courteous. We were a little disappointed with the room, being a bit small and in need of a coat of paint, and the bathroom could have done with some TLC. A bit shabby overall. We were on the 2nd floor and overlooking the river -... More 

Helpful?
Thank Elaine S
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Member of Tripadvisor, first of all thanks to spend your time to tell your experience at the Plaza Hotel Lucchesi. I am sorry that you have not enjoyed the room as you did on our roof sky bar EMPIREO. I am just wondering if you tell to the reception staff, since as usual we try always to do our... More 

philly
1 review
Reviewed 20 August 2014

We stayed at the Plaza Lucchesi in the first week of june,what a great location! The whole town is walkable! A few minute walk (about 10 minutes) along the Arno, or walk up Corso Dei Tintori to the Uffizi Gallery and Piazza Singori, another few minutes from there and your at Ponte Vecchio, same to the Piazza Repubblica and finally... More 

Helpful?
Thank bizmare
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review
Google Translation

Gentile Utente di Tripadvisor, grazie per aver condiviso la sua esperienza scrivendo questa recensione. Siamo contenti che abbia apprezzato la... More 

Casablanca, Morocco
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 14 August 2014

We arrived late to the hotel last Monday and we were greeted nicely by the lady at the reception who even helped us book for a restaurant at almost midnight. During our stay, we asked the concierge assistance for 3 issues. Below is the recap of events: - Tuesday AM: we enquired for booking of two tickets for an opera... More 

Helpful?
5 Thank teddybear1026
California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 August 2014

I stayed at this hotel for five days and it was perfect for me. It is located right on the Arno and close to the major attractions like the Uffizi Gallery (5-10 minute walk). My room was recently updated and had a small sitting area. The bathroom had been redone as well and was very nice. Overall, it was very... More 

Helpful?
2 Thank Morgan1976
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, thank you so much for leaving your precious review shared with our readers. Thank you for choosing us for your 5 night stay among the hotels in Florence !! We are pleased that you have enjoyed: - The central and strategic location of our Hotel Plaza Lucchesi - The exclusive view from our Empireo roof top Bar &... More 

Rochester, Minnesota
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 August 2014 via mobile

My wife and I stayed at the Lucchesi for four days while I was in Florence for a conference. When we arrived, we were greeted cordially by the front desk staff and promptly told that we had been updated to a larger suite. We went to our room and found a two story room with a beautiful chandelier, a couch... More 

Helpful?
3 Thank Andy P
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Guest, Thank you for sharing your review with readers of TripAdvisor. Our staff is very proud to welcome you in the best way it can. We are very happy (when there is the possibility) to surprise our guests by offering an upgrade to enjoy a wonderful stay with us. Thanks for the nice description of one of our Suites... More 

London, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 August 2014

Walking distance to the main attractions in Florence this hotel offered what we paid for. I was quite busy the weekend we visited Florence however there were always 2 people at reception and plenty of staff who were very helpful so we never had to wait for anything. Breakfast was delicious.

Helpful?
Thank dali2414
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear guest of Tripadvisor, it is a great pleasure for us to know that you enjoyed the time spent in our hotel especially the location and we really like the definition of our breakfast as delicious. Thank you for the kind words expressed towards our staff which is always very happy to do is best assisting with efficiency our guests... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 August 2014 via mobile

The concierge was terrible, he kept doing things on the computer or phone or something else while somebody was in front if him asking for help. I called frontdesk to ask where i can get some ice ( i didn't want to bother room service) i was told to ask for it at the bar next to the pool, obviously... More 

Helpful?
5 Thank Camarillo009
Giancarlo_Carniani, Direttore at Plaza Lucchesi Hotel, responded to this review

Dear Sir, Thank you for your review which had my maximum attention. I am quite surprise to learn your comment on our Concierge service. Our two concierges (Michele and Romano) are considered to be some of the best in town for quality of services and I am really surprise they did not a good job for you. I will further... More 

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Staying in Santa Croce

Neighbourhood Profile
Santa Croce
Stop and stare at the beauty and symmetry of the Basilica of Santa Croce any time day or night. Unraveling around it are a number of architectural and artistic masterpieces, from the Synagogue to the Central National Library. As a hub for young people, the area gets busy with people who want to have fun: a continuous flow of tourists and locals become animated by songs and dances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting

Additional Information about Plaza Lucchesi Hotel

Address: 38 Lungarno della Zecca Vecchia, 50122, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Croce
Price Range: €104 - €305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Plaza Lucchesi Hotel 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Plaza Lucchesi Florence
Hotel Plaza Lucchesi
Hotel Style:
#34 Luxury Hotel in Florence
#38 Business Hotel in Florence
#41 Romantic Hotel in Florence
#42 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Plaza Lucchesi Hotel staff and other travellers.
45 questions
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Questions? Get answers from Plaza Lucchesi Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that faces the Duomo !!!”
  • View from rooftop pool
  • View from our room
  • Arno River View from Rooftop
 of 5 bubbles Greekgoneloca, 25 Nov 2016 | Read review
“city view prettier and higher away from noise of the streets”
 of 5 bubbles josh4London, 20 Nov 2016 | Read review
“Request a room that has both a bathtub and shower unit.”
 of 5 bubbles 438barbarab, 20 Nov 2016 | Read review
“Get a room with a balcony. It is worth the extra money”
 of 5 bubbles pauldM5999UF, 10 Nov 2016 | Read review
“Prenium room are well, Suite are amazing.”
 of 5 bubbles charl431, 2 Nov 2016 | Read review
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