Perfect. We were there for two nights in april. An outstanding hotel. I recommend. Staff very friendly. Breakfast was great, great choice. Spa perfect, pool warm. We didn't try the outdoor pool, it was cold. We'll be back in July. The room was great, with a jacuzzi in the room, a view of the river. Great.
Nothing to fault in regards to cleanliness and service. It is a little distance from the centre. However, there is a shuttle bus from the hotel and bikes available for use. We mostly walked or used the buses. You need to purchase a ticket beforehand this can be done at one of the many tabbacconists but very cheap and a great way to get around. It's about a 30-40 min walk to the centre. 10 mins by taxi at around €10-15. Be aware there is a €5 per person per night city tax! Also the nibbles in room are not complimentary and not cheap! I would say it is a little expensive in the bar also. For a Pimms and a Gin and Tonic it was €25. It did come with olives and some nuts which were not charged for, so not too bad tbf. We didn't eat in the restaurant as we like to eat out. The menu though limited, looked good and maybe if we'd stayed longer we may have tried it. Please see my review of the Vecchia Osteria Del Nacchero. What a steak. Only 8 mins walk away! Well worth a visit. We found Florence to be a lively vibrant, city. Beautiful architecture, wonderful food and friendly people. South of the river is particularly our kind of place. Make the effort to explore it and you will find it rewarding. Worth saying if you make the effort to at least wish good day, evening. Please, thank you etc. You may not always get the pronunciation correct but I definitely think the effort is appreciated. Don't worry most speak good English (Certainly the hotel staff do) so you will get by easy enough. If arriving by train from Pisa try booking the shuttle and train on line. It will be cheaper than getting a ticket at the office in the Airport. The booth is on the right as you walk through the arrivals gate. It was about €40 for 2 tickets. On the way back we booked on line which was about half price! Be aware that at peak times the train is extremely busy. Packed in like sardines is a good description! Also be aware if you use the city taxis to or from Florence Station. That there is a luggage tax. So a one way trip to or from the train station with luggage to the hotel is €25. The hotel and the staff are exactly what you would hope to find. We had a very comfortable stay and made use of the pool and the spa. We had a lovely stay so thank you all.…
Very well maintained , pristine, twice a day cleaning, excellent front office service! The people working there are young, well trained and very polite, it is a nice feeling to have such service around.
It was our second visit there and we love the hotel, especially the staff from A to Z. They are very very pleasant and extremely helpful. The hotel is located right on the river Arno which makes it more special. The buffet breakfast is great so is the spa with a nice pool for relaxing. For summer months they also have an outdoor swimming pool. I would highly recommend it!
Loved the hotel, spotlessly clean, friendly staff & the free shuttle to town made up for being slightly further out - perfect for me as stayed here whilst on a workshop at the Academy - really well placed for this, just a 10 minute bike ride away. Florence is easily explored by bike with bike lanes everywhere & the riverside location was lovely. Spa excellent & the quality of food was fantastic. Will return.