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Hotel City

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Traveller (218)
Room & Suite (194)
Dining (40)
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Overview
  • Excellent58%
  • Very good36%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“train station”(61 reviews)
“central market”(15 reviews)
“great location”(37 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Concierge
3 Star Hotel
All hotel details
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Reviews (541)
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270 results
Traveller rating
165
86
14
2
3
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Time of year
LanguageEnglish
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165
86
14
2
3
Show reviews that mention
All reviewstrain stationcentral marketgreat locationpastrieswithin walking distancesmall hotelamerican coffeesan lorenzoflorence attractionsnarrow streetslovely hotelsitting roomside streetmain sightshard boiled eggsmedici chapelmercato centrale
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1 - 5 of 270 reviews
Reviewed 2 days ago

This hotel was advertised as non smoking however that is not the case at all. The entire downstairs and up the staircase and into your rooms, you will smell the smoke. Stay away from this hotel if you don't smoke or like smelling smoke.

Thank Kellie B
Reviewed 3 days ago via mobile

This hotel is centrally located in FLORENCE, ITALY. Its near the train station, local leather markets, tourist sights like the Basilica of Maria de Fiore and many affordable restaurants. Their daily breakfast buffet is good especially the croissants and fruit selection. Newly renovated, the bathroom...More

Thank janet838
Response from Hotelcity, Responsabile reception at Hotel CityResponded 2 days ago

Thank you for being our welcome guest. Your feedback is very important to us. We hope to see you soon at Hotel City! Best regards,

Reviewed 3 weeks ago via mobile

Centrally located, less than 10 minutes to the main station, clean & functional. But in desperate need of a ‘make over’....& English teaching for the Front Desk Staff. Good for a night’s ‘stop over’.....not for a long term stay. Missed the Breakfast as its not...More

Thank Clive Frederick C
Response from Hotelcity, Direttore at Hotel CityResponded 3 weeks ago

Thank you for being our welcome guest. Your feedback is very important to us. We will take note of your suggestion regarding the English for some of our Front Desk Staff. When customers inform us, we have no problem serving breakfast even before that time....More

Reviewed 4 weeks ago

I spent 7 nights in Hotel City and was very pleased with the choice. The location is just excellent, merely steps away from the lively streets around Mercato Centrale and San Lorenzo church. Lots of restaurants everywhere. A few minute walk from the Santa Maria...More

Thank Ariel-Scarlett
Response from Hotelcity, Responsabile reception at Hotel CityResponded 4 weeks ago

Thank you for being our welcome guest. Your feedback is very important to us. And thank you for the detailed description of our services. We will certainly take your suggestions into consideration. Our goal is to satisfy our customers in all his needs. We hope...More

Reviewed 4 weeks ago via mobile

First of all, this is NOT a non-smoking hotel. They allow people to smoke as a favor. There are ash trays all over. People smoking in the bar. My room smells like it, my towels smell like it. So gross. Breakfast was yummy, lots of...More

1  Thank Jennifer N
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Breakfast included
Multilingual Staff
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Bar/Lounge
Details
Price range
US$113 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Romantic Hotel in Florence
#39 Business Hotel in Florence
#65 Family Hotel in Florence
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$113 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Romantic Hotel in Florence
#39 Business Hotel in Florence
#65 Family Hotel in Florence
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (218)
Room & Suite (194)
Dining (40)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Nearby
San Lorenzo
San Lorenzo’s lively merchants shout out from behind
stalls with an array of products in one of the most
traditional neighborhoods in Florence. Different
ethnic groups join together in the large outdoor
market of San Lorenzo and in the Central Market, a
vast multi-floored building. Visitors are bound to
fall in love with this area and in particular, with
its variety of food, especially those focusing on
...More
Questions & Answers
Ask a question
966shrutir
30 April 2018|
Answer
Response from Hotelcity | Property representative |
Yes, of course. Regards,
0
Votes
Google Translation
519jenna
10 November 2017|
AnswerShow all 2 answers
Response from Hotelcity | Property representative |
Yes, except for two single rooms having heach an external full bathroom (not shared). Best regards,
0
Votes
Google Translation
Jpruchnic
21 July 2017|
Answer
Response from Hotelcity | Property representative |
Of course we can keep your luggage
1
Vote
Google Translation
Room Tips
"The higher floors are best as there is smoke everywhere downstairs and very loud when you open a window."
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"Ask for a room facing the courtyard and as high as possible."
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"There is a guest lounge on the ground floor with comfortable chairs and tables."
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"We had a first floor room which was very nice."
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