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Hotel Monna Lisa

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#82 of 421 Hotels in Florence
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Hotel Monna Lisa
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1,147 Reviews from our TripAdvisor Community

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Showing 836: English reviews
London, United Kingdom
Reviewed 4 weeks ago

a delightful time away once again - splendid room - all that I had requested. Thank you for making my few days away so delightful. And such a glorious garden, colourful and plenty of birdsong and charm. Looking forward to my return in 2018

Review collected in partnership with this hotel
Thank Raymond L R
Reviewed 5 weeks ago via mobile

Stayed here for 3 nights found the staff were really friendly and very helpful with suggestions where to eat and go ( although the breakfast staff could probably undergo retraining ) the problem with the hotel itself is it needs a good painting, doors in the rooms, corridors where paint has chipped and the shower curtain needed renewing.

1Thank Mariogeorgio
Reviewed 22 March 2017 via mobile

This is a beautiful hotel with lots of period features along side modern wifi and jacuzzi baths. A lovely courtyard garden and lots of antique furniture as well as the Monna Lisa room complete with lots of funny takes on the classic painting. All staff were really friendly and helpful. A great spread of food available for the continental breakfast....

Thank Eddie V
Pittsboro, North Carolina
Reviewed 19 March 2017

The evening receptionist was very friendly and extremely helpful. The building/grounds were very nice, and the location was great. Our room was OK - the bathroom was very small, with no counter space. Rooms in the newer section may be more accommodating...

Thank Don M
Reviewed 18 March 2017 via mobile

We have just returned from 3 nights at the Hotel Monna Lisa, Its a lovely hotel not far from the Duomo (5 min walk). Our room was delightful, quite roomy, nice bathroom, the bath was a whirlpool bath. There was no shower curtain thou which I would have preferred and the window in our room was high and we couldn't...

1Thank valerie w
Abertillery, United Kingdom
Reviewed 5 March 2017

I have worked in hospitality for 30 years , We had a wonderful stay at this hotel. Fantastic location, easily accessible for everything. The rooms were beautifully decorated,and very clean, the staff could not be more helpful. The gardens in the hotel are just beautiful. We will definately stay here again. A traditional Italian hotel, and exceptional value , a...

1Thank Debbie J
Reviewed 3 March 2017 via mobile

I really loved my stay here. The ambiance, and decor were eclectic, and old world, and the staff were very, very friendly. Shout out to Erica who was especially helpful. Florence seems to be an easy city to navigate, and I was glad to have a whole week there. Monna Lisa really felt like home. Wifi was not good.

Thank Stephen V
Windsor, United Kingdom
Reviewed 26 February 2017

We had the most wonderful stay here. It really is like staying in an art museum or very grand Italian house. Our room was in the main part of the hotel and was huge with a canopied bed. We felt very special. The staff were delightful, all very friendly and helpful. We were given some excellent restaurant recommendations and help...

1Thank 834MrsElle
Greater Manchester, United Kingdom
Reviewed 25 February 2017

I cannot recommend the Hotel Monna Lisa more highly as a jointly efficient and glorious place to stay in Florence. I recommend the Hotel especially to those planning to stay at least or more than a week; and seeking to be able to both carry out numerous work related activities and to enjoy the beautiful city as well as visits...

1Thank wien1010
London, England
Reviewed 18 February 2017

My Mother and I stayed here for 5 nights in October 2016 and I have waited until now to gain perspective on how we were treated, but I remain very angry and disappointed. The hotel is very nice. The room was well maintained and fresh and clean. The breakfast was bountiful and the staff in the breakfast room/bar, very nice...

2Thank splashmountainmania

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14/05/2017 15/05/2017
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Staying in Duomo

Neighbourhood Profile
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
Explore this neighbourhood


  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Free Internet
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
Charming Ornate Hotel featuring original works of art, occupying two floors of a 14th-century Palace near the Duomo. ... more   less 

Additional Information about Hotel Monna Lisa

Address: Borgo Pinti 27, 50121, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Price Range: €116 - €247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Monna Lisa 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Monna Lisa Florence
Monna Lisa Hotel
Hotel Style:
#49 Luxury Hotel in Florence
#60 Family Hotel in Florence
#63 Business Hotel in Florence
#64 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Monna Lisa staff and other travellers.
25 questions
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Questions? Get answers from Hotel Monna Lisa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the garden were quiet.”
PatriciaHC2014, 16 Apr 2017 | Read review
“Room 14 was street level. We opened the window at night but we slept very peacefully and the noise never bothered us.”
MiamiKTD, 15 Apr 2017 | Read review
“Go for a room overlooking the garden if you can get one.”
johnmW5575PJ, 9 Apr 2017 | Read review
“Do not think any of the rooms are better than others as it is a quiet hotel all round”
ChrisJaggerWilliams, 2 Apr 2017 | Read review
“Room 23 was good - Adjacent to Breakfast Room on Ground Floor - Quiet”
567julianh, 1 Apr 2017 | Read review
5 of 5
US$215* /night
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Official Hotel SiteUS$225
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Prices are for 1 room, 2 adults
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