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Hotel Cerretani Firenze - MGallery by Sofitel

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#155 of 422 Hotels in Florence
Certificate of Excellence
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97 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Puebla, Mexico
Reviewed 2 weeks ago

If you travel to Firenze for business or pleasure it is a great hotel to be. the rooms are nice, and you can rest very good. Location is the best, it is near to every place, you can walk to the museums, to the catedral, the ponte veccio, the train station... it is a great hotel

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Helpful?
Thank garjosel
MGallery Cerret... F, Direttore at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Guest, The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at our Hotel. Your words have served as an encouragement to keep on providing such high standard of services. We are looking forward to your next...

Singapore
Reviewed 2 weeks ago

I stayed in this hotel when I was in Florence to attend a conference. I stayed for 6 nights. The hotel is excellent but my pleasant experience was spoiled by a very rude waiter. The hotel serves complimentary afternoon tea. One afternoon, I decided to get a drink and a small bite. The bar/lounge area was full. The restaurant area...

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Helpful?
Thank RayMatteo
MGallery Cerret... F, Direttore at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us during your recent stay. More important, we will continue to place utmost priority on training and developing our Breakfast associates to ensure that they are always able to deliver services to the satisfaction of our guests. Your comments and suggestions are much appreciated as they are...

Scottsdale, Arizona
Reviewed 31 October 2016

The Hotel Cerretani is a lovely, modern hotel that is only a block or two from the Duomo and only a few blocks from the train station. The breakfast buffet is very good, the bar is small but nice, and our room was pretty big and comfortable and quiet. We booked it sight-unseen via Costco Travel and were very happy...

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Helpful?
Thank MildKrab
MGallery Cerret... F, Direttore at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Guest, It was great to read such positive a feedback like yours and I thank you for that. We have a passion for all of our guests and cannot help indulging them. Our utmost reward is to hear our guests satisfaction. This is the reason why my team and I were so happy to read your kind words. We...

Reviewed 29 October 2016 via mobile

Was given a large room with foyer. Nespresso machine! Bedside USB ports! Two sitting areas--armchairs with coffee table plus a couch area. Roberto Cavalli toiletries! Hand soap was too drying though. No toothbrushes provided. Fluffiest pillows, towels and bathrobes! Powerful hair dryer. Surprise treat from hotel (biscotti) each day. Better if complimentary bottled water was for each day and not...

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Helpful?
Thank Toni C
MGallery Cerret... F, Direttore at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear guest, I thank you for your wonderful feedback! Indeed we do our utmost to satisfy our guests and to anticipate their needs. I thank you for pointing out Nicola and Lara from reception. They are very dedicated. I then look forward to welcoming you back soon to our Hotel. Au revoir, Mr. Gianluca Tintori Hotel Manager

Germany
Reviewed 21 October 2016

Recently the property went through a multi-million Euro renovation and the rooms look accordingly. They are small (as are most city hotels) but they offer all the amenities including a Nespresso Machine in the room. The bathroom was big and very nice. Although the property is in centre-town, during the reservation the front facing room did got 2 double glass...

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Helpful?
Thank Galiant_CEO
MGallery Cerret... F, Direttore at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Guest, Thank you for your kind comments. We make every effort to maintain the high standards of quality service delivery we are renowned for, and we are delighted that we have been successful in achieving this during your stay. We hope to welcome you back soon. Sincerely, Mr. Gianluca Tintori Hotel Manager

Edinburgh, United Kingdom
Reviewed 20 October 2016 via mobile

Stayed there with the bigger group of friends. Hotel is in a perfect location, right in the centre of everything and very close to the train station. I loved every min of our stay. The interior is simple and classy, great breakfast and super comfy beds :)

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Helpful?
Thank edinaro
MGallery Cerret... F, Direttore at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Guest, It is always very pleasing to hear such great feedback from our valued guests and it's through feedback such as this that we can truly gauge how successful we are at achieving the high standards we set for ourselves. We very much enjoyed reading your positive review and your kind words are greatly appreciated. We could not wait...

Espoo, Finland
Reviewed 20 October 2016

Really nice hotel and close of everything. Rooms are quiet even when windows are straight to the street. Breakfast is nice, including some hot stuff also. Recommend this hotel especially for weekends and short stays.

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Helpful?
Thank JyriE
MGallery Cerret... F, Direttore at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Guest, I was truly glad to hear about your great experience at our Hotel. Indeed we are centrally located yet quiet which is an asset after a busy day of business or shopping in Florence. Service wise we try our utmost to indulge all of our guests as we have a passion for them. We then look forward to...

Reviewed 17 October 2016 via mobile

My fiancé and I redeemed United Airlines Mileage Plus miles and selected this hotel for our four-day stay in Florence. Needless to say, we were not disappointed! The hotel was recently renovated and has a very cool and contemporary yet comfortable aura. It's very close to the train station and also quite central to all the attractions you'll want to...

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Helpful?
Thank JetVil
MGallery Cerret... F, Direttore at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Sir, We are honored you chose our Hotel for your stay in Florence. Our commitment is to provide you with impeccable standards and the greatest comfort possible. Each guest’s visit should be an unforgettable experience. We thank you for taking time to post your comments. We are always attaching high importance to hear about our guests’ experiences during their...

Broadbeach, Australia
Reviewed 15 October 2016

Lovely, perfectly situated hotel with clean, comfortable rooms, large bathroom with great lighting. Staff were very welcoming and the breakfast was very nice. Location was very important to us and it was in the centre of everything making it easy to walk to restaurants and all the things that you want to see.

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Helpful?
Thank Kerry M
MGallery Cerret... F, Direttore at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Guest, It was great to read such positive a feedback like yours and I thank you for that. We have a passion for all of our guests and cannot help indulging them. Our utmost reward is to hear our guests satisfaction. This is the reason why my team and I were so happy to read your kind words. We...

Beverly Hills
Reviewed 15 October 2016 via mobile

This charming hotel is perfectly located near many of the sights in heart of Florence. The front desk staff couldn't be nicer. The rooms are modern and extremely comfortable. You will appreciate the extra large showers (even by American standards) and spacious bathrooms. I highly recommend this hotel.

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Helpful?
Thank Billy R
MGallery Cerret... F, Direttore at Hotel Cerretani Firenze - MGallery by Sofitel, responded to this review

Dear Guest, Thank you for choosing our Hotel on your visit to Florence. We are happy to know that you enjoyed your time during your stay. We thank you for the positive review of our hotel. I am going to share your feedback with the staff and such feedbacks help in staff motivation and recognition. We hope to see you...

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Staying in San Lorenzo

Neighbourhood Profile
San Lorenzo
San Lorenzo’s lively merchants shout out from behind stalls with an array of products in one of the most traditional neighborhoods in Florence. Different ethnic groups join together in the large outdoor market of San Lorenzo and in the Central Market, a vast multi-floored building. Visitors are bound to fall in love with this area and in particular, with its variety of food, especially those focusing on Florentine dishes as well as international selections. Nobody leaves San Lorenzo without a shopping bag in hand or with an empty stomach.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
In the Heart of Florence, between the Cathedral and the Basilica of Santa Maria Novella, it is the prestigious Hotel Cerretani, ideal starting point to discover the wonders of the city. Cerretani Firenze is the perfect base for a cultural trip in the beautiful country in the footsteps of Donatello, Botticelli, Leonardo da Vinci and Michelangelo. Located near the Duomo, the Medici Chapels and the Basilica of Santa Maria Novella, this hotel, which boasts 500 years of history, it will take a leisurely stroll to the Ponte Vecchio and the Boboli gardens. The palace of the XVI century, was born as a former home of a wealthy Florentine family, the Family Carnesecchi, still offers its unchanged facade chamfered in the architectural style of the time and the beautiful staircase in Liberty style, enriched with precious mirrors of a more recent past; tangible evidence of the historicity of the place. The Bar 'Michelangelo', intimate and welcoming environment, is ideal to taste the famous wines produced in the Tuscan territory accompanied by delicious meats and delightful cheeses. ... more   less 

Additional Information about Hotel Cerretani Firenze - MGallery by Sofitel

Address: Via Dei Cerretani 68, 50123, Florence, Italy (Formerly Cerretani Firenze)
Region: Italy > Tuscany > Province of Florence > Florence > San Lorenzo
Price Range: €147 - €342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cerretani Firenze - MGallery by Sofitel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Cerretani Firenze Hotel Florence
Sofitel Hotel Florence
Sofitel Hotel Firenze
Sofitel Florence
Florence Sofitel
Hotel Style:
#71 Business Hotel in Florence
#83 Luxury Hotel in Florence
#88 Romantic Hotel in Florence
#116 Family Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cerretani Firenze - MGallery by Sofitel staff and other travellers.
19 questions
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Oliver, British Columbia, Canada
houston
5 months ago
United Kingdom
7 months ago

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Questions? Get answers from Hotel Cerretani Firenze - MGallery by Sofitel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay in the rooms accessed by the rear elevators for a quiet stay. There are only 6 rooms per floor in that section.”
 of 5 bubbles sushi1232016, 19 Sep 2016 | Read review
“Check wifi when you enter room”
 of 5 bubbles Cloverinboca, 22 Jul 2016 | Read review
“The superior rooms are beautiful”
 of 5 bubbles ShivvieAng, 16 Jul 2016 | Read review
“Some rooms barely has light though they have two windows. To choose well.”
 of 5 bubbles ThegilaniAK, 19 Jun 2016 | Read review
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