Grand Hotel Cavour
Via del Proconsolo 3, 50122, Florence Italy
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US$145
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US$113
Hotels.comUS$145
travelup.comUS$157
TravelocityUS$145
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About
#93 of 433 hotels in Florence
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Hotel Cavour is set in a historic building dating back to 1300. It has a majestic hall with colonnades and stucco. On the same floor are our Restaurant American bar where you can admire the frescoes by Galileo Chini. Our rooms, recently renovated, have hardwood floors and are equipped with a tea kettle, minibar, LCD TV, free WiFi, safe and hairdryer. Our suites, perfect for a romantic stay, can also easily accommodate a family of four. On the sixth floor, from our Divina Terrazza you will enjoy cocktails and treat yourself to the most beautiful city views (its opening time and availability are subject to change). We also have a small fitness center with turkish bath. Our location between Dome and Piazza della Signoria is unbeatable: we are right in the middle of the most famous city monuments. Just outside our door you will find dozens of dining options and the best Florence boutiques. Florence main station and the Congress and Fair Citadelle can be reached on foot in 15 min.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kid-friendly buffet
Special diet menus
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Laptop safe
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English, French, Spanish, German and 1 more
Location
100Great for walkers
Grade: 100 out of 100
542Restaurantswithin 0.5 km
358Attractionswithin 0.5 km
Contact
Via del Proconsolo 3, 50122, Florence Italy
Name/address in local language
Getting there
Alamanni-Stazione Santa Maria NovellaFlorence Tramway Network15 min
Car HireSee all Florence car hire
2791Reviews45Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Myself and a group of 5 friends stayed at the Grand Hotel Cavour in mid December for a couple of nights. The location could not have been better for visiting the tourist attractions which Florence offers. I had booked 3 twin rooms on a room only basis, so I cannot comment on the breakfast. The rooms were all different but all very good. The hotel was beautifully decorated for Christmas while we were there and the staff were all very helpful and pleasant. The rooms were on the warm side, but opening the windows soon let in some cooler air and I cannot say we had any issues with noises coming in from outside.
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Date of stay: December 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Loved everything about our stay here, the location is superb, staff very friendly and welcoming. Room was a very good size and the overall décor of the hotel was beautiful. The rooftop bar is also something else and not to be missed. Will definitely been back as great all round and reasonably priced too.
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Date of stay: December 2022Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had booked a suite. The room was a great size for 3 people as we were never tripping over open suitcases. The hotel is conveniently located and we were able to walk to most attractions and to/from the train station. The staff were very friendly and helpful (had to call an ambulance for my wife and couldn't do enough to help out). Our only complaint here is that we had a room that faced the street and were woken every night due to noise. I would recommend staying at this hotel but just ask for a non-street facing room.
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Date of stay: December 2022
Value
Location
Service
Room Tip: As the title suggests ask for a non street facing room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This is a lovely hotel in a fabulous location in the city center - close to Republicca square, shopping, restaurants, bars and the Duomo. I was dropping my daughter off for a semester abroad and we had many logistics to figure out - and the staff was so helpful and friendly (while I drove them crazy). The hotel also has a beautiful roof top bar for delicious drinks and fabulous photos! We stayed in the suite Beatrice which was amazing! And plenty of room for 2-3 people with 2 full baths. It was on a lower floor so there was a fair amount of outside noise at night but the ceiling’s frescos made it worth it! Stay on a higher floor for less noise. I highly recommend!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is in a perfect location to explore Florence, with everything in walking distance. Train station is about a 20 min walk away. We walked with our suitcases on arrival but caught taxi for 12 euro on departure. The room was a good size and clean. An extra blanket was provided when asked. Breakfast had a great selection of food, although warm pancakes and waffles would be nicer than the cold ones. Staff were very friendly and helpful. I would stay here again. There is a laundromat about a 3 min walk away for washing and a ironing room in the hotel Lovely roof top bar.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: If you wish to climb the bell tower or church dome, buy tickets in advance. Be prepared to stand...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We had an amazing stay at this hotel because the staff ensured that this was the case. The front desk staff was friendly and helpful. The location was central to everything. The breakfast had great variety. The hotel itself was clean and smelled great. A note on the heat, we simply lowered the temperature to its lowest setting and took cool showers every evening before bedtime. In all of Europe (we also went to Paris, Venice and Rome in addition to Florence) the temperature is controlled and regulated so there’s not much that can be done but this trick helped. Despite it being a bit warmer than we liked, it didn’t take away from the amazing customer service and beauty of the hotel. We would definitely stay here again!
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Ask the Hotel to recommend places to eat. They gave us delicious suggestions and booked it for us...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Do NOT stay at the Grand Hotel Cavour in Florence!! I am still trying to figure out how they could possibly have such good reviews. I’d like to preface this by saying me and my group are generally very chill people and it takes A LOT for us to complain. The hotel itself was beautiful and a great central location, however the temperature in the hotel is very warm and there is no AC in the winter time, only heat. It was very uncomfortable to sleep unless we opened the windows. (Also we are from Florida so we get cold easily - it’s not like we are from Minnesota and are used to cold temperatures). Opening the windows caused it’s own set of problems since it came with drunk people yelling and fighting on the street at all hours of the night, garbage trucks emptying trash cans full of glass bottles, street sweepers coming by NINE times in one night (I counted). It honestly sounded like a war zone at times. Also the beds are rock hard and uncomfortable (but I am learning this is a European thing?). When I went to discuss with the front desk staff when we got back from our day trip to Cinque Terre (that we left very early for) we were told that we should have said something earlier and there was no manager to help now at that time. We ended up packing our things and heading north towards our next location early. I sent an email to the hotel expressing my frustration and was met with an incredibly patronizing response essentially telling me they don’t care that we had a bad experience, because they have great reviews daily. Also seeing a trend of the manager replying to bad reviews - I’m sure Carlo will try to respond and argue with me but I assure you there is no rational argument to what we experienced other than refunding our last night we didn’t stay.…
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Grand Hotel Cavour Fi, Altro at Grand Hotel Cavour
Responded 4 weeks ago
Dear Mrs Reiss, I was absolutely expecting that, in addition to your review on Google of yesterday, you would add another one on Tripadvisor, but I was expecting new words. Instead, you just copied it. Once more, you are showing an unconscionable act of revenge, and you are using reviews cause you are definitely in the wrong. Obvi you are not aware that this kind of reviews do not solve, do not help, but probably give you the satisfaction of feeling like a powerful judge, Very little think and once more wrong. I am copying exactly my reply to your review yesterday posted on Google: "Dear Mrs. Reiss, I am really astonished to see that our correspondence in private, where I replied to your grievances, is followed by this review. Using a review as a vindictive move for something for which you are not right is, on my opinion, a real "poor behavior". And that leads to the awareness that everything you write is simply a way, which does not work, to show problems that do not exist or that can be solved easily. Your departure had been your own and unexpected (for us) decision. You never mentioned during your stay any issue about the room, therefore we couldn't be able to find any sort of solution to make your stay "comfortable", assuming it wasn't. However, I do not think that the reason of your departure is the accommodation or the service received. I am now even more convinced that you already knew about your need of leaving the Hotel, and you took advantage of the rooms untill 5pm, when you came at the front desk to inform of your departure and to ask about a refund. Maybe you should take a flight from northern Italy early this morning. Once again, my advice, if you are not happy with your stay in a hotel, is to ask about the Duty Manager right away, and as I wrote you on the email, I will be happy to see you again at the Cavour. Regards. Carlo Soldani Rooms Division Manager"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my second stay at the hotel - I think it is wonderful and recommend it to anyone visiting the city. The hotel is in a convenient location, has a cool rooftop bar (with a view of Duomo), and has a great breakfast!
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Date of stay: July 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Warm welcome on registering and a fabulous looking public area. Bedroom was a great size and though furniture was a little dated, had everything we needed. Though housekeeping isn't over generous with tea/coffee/milk, supplies are available at reception. Beds are comfortable and lovely smelling toiletries in the bathroom. The restaurant and breakfast area are beautiful spaces and breakfast was fresh, plentiful and varied. We ate one night in the restaurant - Florentine steak and tiramisu, both were superb. I had a glass of wine, my granddaughter had water and we had roasted veg with the steak - came to 100 Euros. All the staff in the hotel and restaurant were helpful, friendly and welcoming, some of the nicest hotel staff I've come across. The hotel lost a star for two reasons - the noise outside the hotel (and we were at the back) goes on until the early hours of the morning. If you're a light sleeper then be prepared, I had ear plugs and still had problems. Not the hotel's fault but it was a problem. The second thing was the rooftop bar. On the email confirmation, I was told it would be 20 Euros each and we would get a cocktail and a cold plate (I assumed meat and cheese). On getting to the bar, the staff were polite, but I wouldn't say welcoming. The cocktail menu was limited. We ordered but got no cold plate, didn't even get a small bowl of crisps or nuts (which we got in every other place). The cocktails were mediocre and at 16 euros were a disappointment. My granddaughter and myself had been really looking forward to this and felt let down. It's also in a great location, for the train station, walking tours and all the main attractions.…
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I loved this hotel. It exceeded my expectations. The room was bigger then I expected for an Italian hotel in the heart of the city. The bathroom was very nice. Then when you leave your room the rooftop bar steals the show! What a great view of the Duomo. It was a great place to unwind at the end of the day. I have no comments about the staff because other than checking in and out I had no need to deal with the staff. Everything was perfect. Hope to come back some day.
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Date of stay: November 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$110 - US$279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceDuomo / Florence Historic Center / San Giovanni
NUMBER OF ROOMS
97
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Claim Your ListingGRAND HOTEL CAVOUR - Now €102 (Was €̶1̶3̶3̶) - UPDATED 2023 Reviews
Frequently Asked Questions about Grand Hotel Cavour
Which popular attractions are close to Grand Hotel Cavour?
Nearby attractions include Piazza del Duomo (0.2 km), Piazza della Signoria (0.2 km), and Gallerie Degli Uffizi (0.4 km).
What are some of the property amenities at Grand Hotel Cavour?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hotel Cavour?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Cavour?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Cavour?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Grand Hotel Cavour?
Conveniently located restaurants include Gustarium, I' Girone De' Ghiotti, and New Bridge Pizza.
Are there opportunities to exercise at Grand Hotel Cavour?
Yes, guests have access to a fitness centre during their stay.
Is Grand Hotel Cavour located near the city centre?
Yes, it is 0.5 km away from the centre of Florence.
Are any cleaning services offered at Grand Hotel Cavour?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Cavour?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel Cavour offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.