We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
24/12/2017 25/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Westin Excelsior Florence

    Piazza di Ognissanti 3, 50123, Florence, Italy
    Lowest prices for your stay
    24/12/2017 25/12/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
     5 people are viewing this hotel
    Lock in the lowest price from our partners
    View Deal
    Traveller (985)
    Room & Suite (692)
    Dining (125)
    • Excellent74%
    • Very good20%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “arno river” (183 reviews)
    “heavenly bed” (36 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Rooftop Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$518.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Florence hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "896a7d948d604d4d98306dcdc8d68915", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":195007,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32433793],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":518,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"896a7d948d604d4d98306dcdc8d68915","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":565,"lowestMetaPrice":518,"additionalPartner":false,"highestMetaPriceDisplay":565,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":565,"lowestMetaPrice":518,"highestMetaPriceDisplay":565,"hotelName":"The Westin Excelsior Florence","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg5NmE3ZDk0OGQ2MDRkNGQ5ODMwNmRjZGM4ZDY4OTE1IiwiQUlLIjoiZTA2NTdlNzc5ODI2NGYyODgzZThiOThiNDMzNDFhMGMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$518", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32606592":"Expedia","34364840":"Hotwire","78326141":"PricelineIB","79408332":"CheapTicketsEWS","53910881":"TravelocityEWS","100876164":"StarwoodIB","78855917":"OrbitzEWS","32433793":"BookingCom","109235325":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (1,648)
    There are newer reviews for The Westin Excelsior Florence
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    • More languages

    631 - 635 of 1,331 reviews

    Reviewed 23 July 2014

    My wife and I stayed in this hotel for 2 nights in Florence and the people who worked at this hotel went above and beyond. They were helpful, kind and always there for us. We had an issue with our room the first night and...More

    Thank egellman
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 28 July 2014

    Dear egellman, Thank you very much for your kind feedback! It is wonderful to know that you enjoyed your stay with us in Florence. Exceeding our guests’ expectations is what we always aim for and we are so pleased we have accomplished it – and...More

    Reviewed 23 July 2014

    This is definitely one of the nicest hotels in Florence!! It's located right on the Ponte Vecchio in the best location! The concierge and staff were so helpful, we had a million questions and they were so attentive. We originally came over to the Westin...More

    Thank Erika M
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 25 July 2014

    Dear Erika M, Thank you for taking the time to review our Westin Excelsior, the title says it all!! We are deeply happy that you enjoyed our little attention and the strong commitment of our Staff to create an enjoyable and memorable stay with us,...More

    Reviewed 23 July 2014

    The Westin Excelsior is in a great location and the beds are extremely comfortable. The breakfast is delicious. The views from the room are very nice and beautiful. This hotel made our stay in Florence a great one.More

    Thank FamTimeFL
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 25 July 2014

    Dear FanTimeFL, A big thank you for having shared your feedback with all of us. We are more than pleased to know that you appreciated the comfort of our signature Heavenly Bed and that you enjoyed the location of our property, especially the breathtaking views...More

    Reviewed 22 July 2014

    Stayed here on a rewards trip with my employer. What a beautiful property! Rooms were tastefully decorated and hotel as a whole was well kept and clean. Service was great and I slept great each night I was here. Our room faced the piazza over...More

    Thank ut_ragazzo
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 24 July 2014

    Dear ut_ragazzo, Thank you for your sharing your review with Tripadvisor community! It is marvellous to know that you enjoyed your stay with us. We will personally pass on your nice comments to our staff. I hope we will have the pleasure of welcoming you...More

    Reviewed 21 July 2014

    Fab location and beautiful historic building. Unfortunately, some service hiccups which could have been easily avoided with better systems / processes. Andrea the concierge was excellent, as was one of his colleagues (I wish I could remember his name). Great to have the concierge pre...More

    Thank justanothertravelbug
    Response from VB_General_Manager, General Manager at The Westin Excelsior FlorenceResponded 24 July 2014

    Dear Justanoth, A big thank you for having shared your comments with us! It is so wonderful to know that that you enjoyed your visit and that you appreciated our wonderful location. We are very proud to have Andrea in our team and we will...More

    The St. Regis Florence
    1,312 reviews
    #14 of 410 hotels in Florence
    0.1 km
    Santa Maria Novella Hotel
    1,705 reviews
    #30 of 410 hotels in Florence
    0.4 km
    Rivoli Boutique Hotel
    1,681 reviews
    #70 of 410 hotels in Florence
    0.3 km
    Grand Hotel Adriatico
    1,628 reviews
    #106 of 410 hotels in Florence
    0.2 km
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • US$371 - US$810 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Family Hotel in Florence
    • #19 Romantic Hotel in Florence
    • #22 Luxury Hotel in Florence
    • #30 Business Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Orbitz, Agoda, Travelocity, Hotels.com, getaroom.com, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your The Westin Excelsior Florence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Santa Maria Novella
    • Also Known As
    • The Westin Excelsior Florence Hotel Florence ,
    • Westin Florence ,
    • Florence Westin ,
    • Westin Excelsior Florence
    Add Photo Photos
    Traveller (985)
    Room & Suite (692)
    Dining (125)
    Pool & Beach (3)
    Hotel & Grounds (645)
    Bathroom (58)
    Business Centre & Event Rooms (13)
    Family and Play Areas (2)
    Santa Maria Novella
    Santa Maria Novella train station welcomes the
    majority of the people arriving in Florence, which
    might explain the hectic pace. Commuters and tourists
    come across the constant hustle and bustle of the
    station before exiting, taking a few steps and
    stopping amazed in Piazza di Santa Maria Novella. It
    is impossible not to admire the the square, housing
    one of the most charming basilicas in Florence. The
    Nearby HotelsSee all 410 hotels in Florence
    Santa Maria Novella Hotel
    1,705 reviews
    .36 km away
    The St. Regis Florence
    1,312 reviews
    .12 km away
    Rivoli Boutique Hotel
    1,681 reviews
    .27 km away
    Grand Hotel Adriatico
    1,628 reviews
    .22 km away
    Nearby Restaurants
    Trattoria Sostanza
    1,129 reviews
    .13 km away
    Ostaria dei Centopoveri
    1,850 reviews
    .19 km away
    SESTO On Arno
    904 reviews
    .03 km away
    Trattoria dei 13 Gobbi
    2,902 reviews
    .08 km away
    Nearby Attractions
    Chiesa di Ognissanti
    214 reviews
    .06 km away
    96 reviews
    .05 km away
    Piazza Ognissanti
    49 reviews
    .07 km away
    San Frediano in Cestello
    41 reviews
    .21 km away
    Ask a question
    Questions & Answers
    2 October 2017|
    Response from BettendorfTraveler | Reviewed this property |
    Hello - unfortunately, I have stayed only at the Westin, but not the St. Regis. As you are probably aware, they are on the same piazza. I doubt that you could go wrong with either one, but it is difficult to imagine a... More
    Marlene S
    26 September 2017|
    AnswerShow all 2 answers
    Response from PaulS15 | Reviewed this property |
    Took taxi from westin to airport. It is a flat fixed fee. Approx twenty five euros
    Room Tips
    "facing the river would be beautiful, exceptional"
    Read review
    "4th floor room had 2 balconies"
    Read review
    "Get one overlooking the river!"
    Read review
    "If you would like a view of the Arno River, you should request it."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing