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The Westin Excelsior Florence

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Traveller (1065)
Room & Suite (858)
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Overview
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“arno river”(189 reviews)
“heavenly bed”(36 reviews)
“rooftop bar”(104 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Additional information
Offers from The Westin Excelsior Florence
Offers & Announcements: Breakfast on us!
Offers from The Westin Excelsior Florence
Offers & Announcements: Breakfast on us!
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,722)
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551 - 555 of 1,391 reviews
Reviewed 23 May 2015 via mobile

We were so glad that we spent a night in this excellent Westin Hotel. The service was excellent. We got a balcony room in the upper floor with an wonderful view the city including the river. I enjoyed walking down the stairs and checked out...More

Thank Nikita W
Response from Massimo B, Responsabile reception at The Westin Excelsior FlorenceResponded 24 May 2015

Dear Nikita W, thank you for your kind review and thank you for sharing. We are delighted that you enjoyed our hotel and our city. Best regards, Massimo Bernardi Front Office Manager

Reviewed 20 May 2015

We started our stay in Florence at a hotel a block away from the train station. Unfortunately, in April there was no AC and they had closed the restaurant and rooftop lounge for repairs (among other things). So, while enjoying cocktails at the rooftop of...More

3  Thank planosue
Response from Massimo B, Responsabile reception at The Westin Excelsior FlorenceResponded 4 June 2015

Dear Mr.Planosue, Thank you so much for taking the time in reviewing the Westin Excelsior in Florence. We are ever so glad that we have managed to contribute in making a difference during your recent visit in Florence . At Westin the Well-being of our...More

Reviewed 20 May 2015

Well, the amazing experience of staying at the Westin Excelsior in Florence Itally, only made our trip even sweeter! The rooms were spacious, clean and very comfortable. We had a huge balcony that had awnings, which came in handy as it was rainy most mornings...More

1  Thank Tigerlilyco
Response from Massimo B, Responsabile reception at The Westin Excelsior FlorenceResponded 24 May 2015

Dear Tigerlilyco, thank you very much for the nice comment. I will share with all the staff. Hopefully we will see you back at The Westin Excelsior. Warm regards, Massimo Bernardi Front Office Manager

Reviewed 20 May 2015

Good luxury hotel on prime location. Rooms are spacious and hotel had a nice bottle of champaign waiting in our room as our anniversary gift. I literally only spend a few hrs in the room, so can’t comment on too many things. Parking is rather...More

Thank WytzeNL
Response from Massimo B, Responsabile reception at The Westin Excelsior FlorenceResponded 24 May 2015

Dear WytzeNL, thank you for your review, we are happy that you appreciate our new service of our Westin Experience Specialist who takes care for a more personalized service. We hope that next time you will have more time to enjoy all our services. Regarding...More

Reviewed 19 May 2015

Stayed at the Westin Excelsior on a recent work trip. The hotel was centrally located and close enough (1 km walk) to the train station. The rooms were comfortable and the staff friendly. Was surprised to know that the building was over a 100 years...More

Thank G_the_Globetrotter84
Response from Massimo B, Responsabile reception at The Westin Excelsior FlorenceResponded 24 May 2015

Dear G_the_Globetrotter84, thank you for your review. We hope to see you back here at The Westin Excelsior. By the way...we are located 500 mts from the main train station...sometimes looks more if you don't know the easiest way ;) Best regards, Massimo Bernardi Front...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
US$429 - US$1,672 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Florence
#19 Family Hotel in Florence
#26 Luxury Hotel in Florence
#30 Business Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$429 - US$1,672 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Romantic Hotel in Florence
#19 Family Hotel in Florence
#26 Luxury Hotel in Florence
#30 Business Hotel in Florence
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1065)
Room & Suite (858)
Dining (146)
Business Centre & Event Rooms (13)
Amenities (9)
Family and Play Areas (1)
Nearby
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
...More
Questions & Answers
Ask a question
TamarKhrikadze
6 January 2018|
AnswerShow all 4 answers
Response from Noemi C | Property representative |
Dear TamarKhri, Can you send us your e-mail so we can contact you directly? Be well, Noemi Chiara
0
Votes
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yensb2017
21 December 2017|
Answer
Response from VB_General_Manager | Property representative |
Dear yensb2017, Thank you for having contated us! We am delighted to confirm you our SESTO On Arno is opened to the public. We look forward to welcoming you to our splendid Location! With our best regards, The hotel... More
0
Votes
Google Translation
kathleentitus
2 October 2017|
AnswerShow all 2 answers
Response from BettendorfTraveler | Reviewed this property |
Hello - unfortunately, I have stayed only at the Westin, but not the St. Regis. As you are probably aware, they are on the same piazza. I doubt that you could go wrong with either one, but it is difficult to imagine a... More
2
Votes
Room Tips
"A room with a view of the Arno is perfect"
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"Request a room with a view of the river"
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"River views are really nice"
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"river view"
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