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Hotel Regency

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#149 of 421 Hotels in Florence
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Regency
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314 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Washington DC, District of Columbia
Reviewed 26 October 2016

Only stayed one night, but wish we had been there our entire time in Florence. Staff was so attentive, restaurant was exceptional and even happily accommodated a special order. Room was very comfortable and the bed and linens heavenly. Enjoyed our Prosecco in the oversized tub! This is a hidden Florence Gem!

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Helpful?
Thank JSFull
ClaudiaGalloHR, Direttore at Hotel Regency, responded to this review

Dear guest, Thank you for choosing Hotel Regency for your stay in Florence! We are delighted to read such a nice review! We always take the best care of our Guests; we really appreciate every good word about our Team, Hotel, and about the breakfast and restaurant service. All the staff of the hotel is pleased to look after his...

Southington, Connecticut
Reviewed 26 October 2016

This hotel is located in a quiet area of Florence across the street from a park and a 10 minute walk to the tourist areas. Breakfast buffet had many choices; lunch/dinner menus were identical, but our choices for entrees were elegantly served and delicious! Our room (Junior suite) was elegantly appointed with a view of the park, and from the...

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Helpful?
Thank tmj8180
ClaudiaGalloHR, Direttore at Hotel Regency, responded to this review

Dear Guest, thank you for the time you spent to leave us a review. We are very grateful to hear these kind words from you. We are glad that you enjoyed your stay, this is our purpose, let the Guests live their best experience with us. For your next trip to Florence, do not hesistate to contact us! We send...

Greater London, United Kingdom
Reviewed 19 October 2016

Extremely disapointted wirh rooms which are not of 5 star standard. 3 stars would be a compliment. Beds are uncomfortable, rooms smell funny, fruit is out of date. Very cheap toiletories for a so called 5 star esablishment. Small luxery gotels have some explaining to do. Service was appauling and very rude, almost offensive. I would not recommend to anyone

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1Thank lianne y
New York City, New York
Reviewed 17 October 2016

The hotel was once a very private hotel for people that wanted to be within walking distance of the tourist areas, but far enough not to have to deal with crowds. We had no heat and the hotel apologized but offered no consolation. I still can't believe that I had to sleep in the cold at a 5 star hotel....

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3Thank noheatregencyhotel
London, United Kingdom
Reviewed 11 October 2016

This is a beautiful, warm hotel, with wonderful architecture and wonderful staff. I couldn't find any faults. Our room was large with an enormous, comfortable bed. Excellent marble bathroom, lovely toiletries and perfect maid service. Staff are friendly and polite. Breakfast was plentiful. Lunch and dinner is available if you decide not to venture out. A couple of times we...

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Helpful?
Thank angus33
ClaudiaGalloHR, Direttore at Hotel Regency, responded to this review

Dear Guest, With great pleasure, we read your beautiful review. We are impressed by your kind words and more than happy that you enjoyed your stay with us. Our aim is Guest's satisfaction paying attention on your needs. Please receive our gratitude for choosing our property and recommending it. Do not hesitate to contact us for your next stay in...

Reviewed 3 October 2016

Great hotel, about a fifteen minute walk from the centre of the city so quite quiet. Excellent service, beautiful room. Concierge was helpful when we needed anything. Excellent breakfast and a beautiful courtyard for drinks and food. Marble bathroom.

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Helpful?
Thank TorontoGuy3737
ClaudiaGalloHR, Direttore at Hotel Regency, responded to this review

Dear Guest, Thank you for sharing your experience with the other travellers. We are delighted to read that you enjoyed your time with us at the Regency. Thank you for such nice words about the Hotel, staff and breakfast service. Our aim is Guest's satisfaction. It was an absolute pleasure looking after you! We are looking forward to welcoming you...

Oxford, UK
Reviewed 20 September 2016 via mobile

In a quiet location. About 20 minutes walk to city centre. Many features from its past life as a well to do home. Marble bathrooms from a past age feature in huge rooms. Service is top notch, very professional whilst friendly and a sense of humour. We ate here one evening and food was excellent. Ask for wine recommendations, I...

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Helpful?
Thank NoosaDreamer
ClaudiaGalloHR, Direttore at Hotel Regency, responded to this review

Dear Guest, With great pleasure, we read your very nice review. Thank you for finding time to write about us. We are very pleased to hear that location, breakfast and service in our Hotel met your expectations and made you enjoy your stay. Staff’s aim is exceeding every expectation, starting from the details. It was an absolute pleasure looking after...

Kempston, United Kingdom
Reviewed 17 September 2016 via mobile

We stayed here for 3 nights in September and were really disappointed with the standard of the room. We stayed in room 302 and the bathroom had a rotting door frame with holes and chips out of it and was generally tired and dated looking. The breakfast wasn't a great choice, just a continental choice with scrambled eggs and bacon....

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Helpful?
Thank skirby10
ClaudiaGalloHR, Direttore at Hotel Regency, responded to this review

Dear Guest, We are very sorry to read that your stay with us did not meet your expectations. We constantly strive to improve ourselves and gladly accept any feedback that will allow us to do so. Looking forward to having another chance to serve you in the future. We send our Best regards

Leeds, United Kingdom
Reviewed 14 September 2016 via mobile

This is a small villa with a large quiet garden at the back which is good for breakfast but beware of bring bitten by insects. There is hey small lounge area off the reception hall. The service is attentive. Everything is clean. The breakfadt buffet is fine. The room we had was a bit small and did need more sockets...

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Helpful?
Thank DRDICKMAZEL
ClaudiaGalloHR, Direttore at Hotel Regency, responded to this review

Dear guest, Thank you for sharing your opinion and experience about your stay at Hotel Regency with the rest of travelers! We always take the best care of our Guests; we really appreciate every good word about our Team, Hotel, and about the breakfast and restaurant service. All the staff of the hotel is pleased to look after his guests...

Abu Dhabi, United Arab Emirates
Reviewed 13 September 2016 via mobile

A little out of the way, which is a good thing. This hotel is small and offers personalized service. I liked the personal touches to recommendations for dinner and the tours they could arrange. Breakfast was good and service great. The only thing I didn't like was that the reception was like having a job interview as you sat at...

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Helpful?
Thank Luke01061968
ClaudiaGalloHR, Direttore at Hotel Regency, responded to this review

Dear Guest, Thank you for the time you have dedicate to us, we are extremely pleased to read your review. We are very glad to read that location, breakfast and service in our Hotel met your expectations and made you enjoy your stay. Hoping your next stay will be just around the corner Kindest regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Once upon a time when the city of Florence was the Italian Capital, Hotel Regency served as a retreat to high government officials and ministers of the State. Today, the nineteenth century villa located in the heart of Florence is a five star property and a long time member of the prestigious "The Small Luxury Hotels". The hotel overlooks pristine Piazza D'Azeglio, framed by monasteries, ancient cloisters, famous museums, the Synagogue and, even more impressive, maintains the private villa-like air, ensuring travellers a memorable experience. Affacciato su una delle più belle "piazze salotto" fiorentine, immerso nel verde e nella tranquillità, l'Hotel Regency conserva ancora il fascino vintage della residenza ottocentesca di ministri e alti funzionari, con l'atmosfera di una dimora privata di gran lusso. Collocato nel centro storico cittadino, in una posizione invidiabile, consente di godere della bellezza delle opere d'arte che rendono unica questa città come i palazzi rinascimentali, le chiese, i chiostri ed i musei tra i più prestigiosi al mondo. ... more   less 

Additional Information about Hotel Regency

Address: Piazza Massimo d'Azeglio, 3, 50121, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence
Price Range: €206 - €505 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Regency 5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Regency Hotel Florence
Hotel Style:
#57 Romantic Hotel in Florence
#86 Luxury Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Regency staff and other travellers.
6 questions
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Questions? Get answers from Hotel Regency staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The annex doesn't have a lift so if mobility is a problem, ask to stay in the main building”
 of 5 bubbles 555gillr, 31 Jan 2017 | Read review
“No lift in the annex, only main hotel.”
 of 5 bubbles Lozza63, 30 Jan 2017 | Read review
“Park view rooms are better and spacious”
 of 5 bubbles Zsm2015, 28 Nov 2016 | Read review
“We had a garden view which proved peaceful”
 of 5 bubbles angus33, 11 Oct 2016 | Read review
“Overlook garden is lovely and quiet”
 of 5 bubbles nancyr832, 8 Sep 2016 | Read review
5 of 5