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US$1,044
Free cancellation until 21/12/22
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Florence
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#21 of 431 hotels in Florence
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
GreenLeaders GreenPartner
Situated in central Florence, the scenic St. Regis Florence has been the preferred stop of seasoned travelers since the 18th century. Steps away from iconic landmarks, it offers an unrivaled immersion into the cradle of the Renaissance. Experience myriad storied Florentine aesthetics throughout the hotel's decidedly modern amenities and services. Affixed with rich colors, custom frescos and sparkling crystal chandeliers, the antique décor pays homage to the city's artistic heritage. Our 80 spacious guest rooms and 19 distinctive suites are exercised in discreet opulence and refined elegance. Guests staying in Premium Deluxe Arno River View Rooms and all suites enjoy impeccable St. Regis Butler Service any time, day or night.
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Property amenities
Parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Airport transportation
Business Centre with Internet Access
Wifi
Paid wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, French
Location
Full view
100Great for walkers
Grade: 100 out of 100
247Restaurantswithin 0.5 km
119Attractionswithin 0.5 km
Contact
Piazza Ognissanti 1, 50123, Florence Italy
Name/address in local language
Getting there
Alamanni-Stazione Santa Maria NovellaFlorence Tramway Network9 min
Porta al Prato-Leopolda Parco della musicaFlorence Tramway Network9 min
Car HireSee all Florence car hire
Nearby restaurants
Ristorante Taj Palace
379 reviews4 minIndian
Buonamici Pasticceria Artigianale
147 reviews6 minItalian
Gunè San Frediano
206 reviews4 minItalian
Nerocarbone Firenze
155 reviews5 minItalian
See all nearby restaurantsNearby attractions
Francesco Lionetti
170 reviews6 minSpeciality & Gift Shops
Chiesa di San Salvatore in Ognissanti
443 reviews2 minArchitectural Buildings
Church of Santa Maria Novella
3,725 reviews6 minArchitectural Buildings
Officina Profumo-Farmaceutica di Santa Maria Novella
1,431 reviews5 minSpeciality & Gift Shops
See all nearby attractions1604Reviews38Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
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+1
One word - Aldo… he is a special Italian concierge always giving you the best spots and service. This is an exceptional hotel in every way. Whether you are having the amazing breakfast, needing hard to get reservations, want a great tea time or an amazing night cap. I have only great things to say, and I’m in the industry. Truly bucket list level!
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Date of stay: July 2022Trip type: Travelled solo
Helpful
3 nights in this gorgeous ex-Palace of a hotel was not enough! Could I move in? The staff is incredible, knowledgable and kind. And the room, well, it was out of this world! Insanely beautiful bathroom, FRESCOs on the walls! The bed was dreamy. I couldn't have asked for better!
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Date of stay: June 2022
Rooms
Location
Service
Helpful
Just a great experience. We stayed in 416 and kids in 406. The river view in 416 was well worth it. Bedding was comfortable, climate control excellent. Bathroom very nice. Housekeeping was always quick and well done. Nice turn down service. Breakfast buffet was very complete. We had dinner in the winter garden. Very pricey but worth every penny. Service was- as expected top notch. Everyone was friendly and welcoming. Elegance without any attitude. Easy walking distance to all key attractions. Would definitely stay here next time.
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Date of stay: June 2022Trip type: Travelled with family
Helpful
+1
Our first stop during our 14 day Italy trip. We were upgraded to the Bottega Veneta Suite with 2 full bathrooms, nice view, balcony and butler. ( great for woman traveling together) Beatrice our butler is awesome, she was our butler another time too. We did use the SNA and received a nicer upgrade then The Junior Suite. We also received sparkling wine as an amenity with fruit and some sweets… The Sevice was still on par. Breakfast was great. Check in was painless, check out was even easier. #ambassadorstatusmatters #suiteupgrades #stregisflorence #SNA #specialtysuite #stregis #florence
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Date of stay: May 2022Trip type: Travelled with friends
Helpful
Beautiful hotel with the Florentine flair, and the signature St Regis service. They know how to treat their guests. Had a room with a view of the river and private balcony, where we enjoyed breakfast every morning. The hotel surprised us on the first night with a complimentary bottle of champagne, congratulating us on our honeymoon. Spent one late evening getting drinks at the Winter Garden. The pianist was incredibly talented, taking song requests up until midnight. The cocktails were excellent. The staff seemed to know our names and room number every time we left and came back. Would definitely recommend this hotel.
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Date of stay: May 2022
Rooms
Service
Room Tip: River view
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Helpful
If I could write a book and post it right now but I do not have the time. The entire experience was simply my dream come true. For years I have been following this Hotel's score systems against other similar brands globally and I can now confirm why. From check in to departure, these people knew where I was at all times and their legendary Butler Service was just brilliant. Make sure you go to the main bar at around 7pm to witness the Sabrage ritual, stunning. One thing to point out was the Dinner at the main restaurant in the internal Courtyard / it blew me away! The Chef came over to the table afterwards to say hello -what a gentleman. Ms Ombretta made sure I was looked after and she does such an amazing job with all of her guests. I was so upset on leaving, but I shall return because I need to. Thank you everyone, specially the Butler team .…
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Date of stay: May 2022
Value
Location
Service
Room Tip: Ask for River Side, their premium rooms.
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Helpful
+1
I was staying with the Marriott Villas. Due to a last second mix up (Marriott Villas being totally unresponsive to email after me asking to extend stay, totally separate issue), I was forced to book here last second. Price was ridiculous for the dated room I got, which included a broken hot water safety on the shower (flat out dangerous). We had such a stressful day because we literally witnessed someone have a heart attack at cinque terre and that we had to have our Villas host move all our belongings to the hotel. They had open suites and I asked for an upgrade given that we were paying 1k for a night. They asked for an additional 2.5k. Telling about them this at check in the staff had no idea what we were saying and responded great to us saying we witnessed someone die due to their limited English. When I pleaded about the situation due to the villas mix up they responded: "we got nothing to share with with villas". Worst service I have ever received from Marriott staff. Totally disrespectful of the bonvoy program. This hotel should get kicked out so marriot has nothing to share with them! Spend your money elsewhere.…
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Don’t go
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Helpful
Response from Ombretta Comito, Guest Services / Front Office at The St. Regis Florence
Responded 4 weeks ago
Dear Mr Thomas, Allow us to tell you again that we understand your disappointment due to the villa experience at the Cinque Terre. Chatting with us in pre-arrival, as soon as you explained us what was happening at The Villa, we felt the natural need to show our nearness and empathy providing you a triple upgrade from a deluxe room with no river view to a Premium room looking the river…. and despite the peak of the season, all of us worked hard to guarantee it! We offered our unconditional assistance with the luggage arrived before you and once in house we were glad to be of help with the tests and all the inconveniences you had to face due to the last minute plan changes. Hoping that you will allow us another opportunity to demonstrate our genuine hospitality for which the St. Regis brand is known, It would be our sincere pleasure to welcome you back! Ombretta Comito The Guest Experience Manager
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We stayed in early May, they staff were excellent and provided excellent recommendations and service throughout our stay. The room was excellent with an excellent view and spacious. Yuri was exceptionally helpful to my wife and I throughout our stay, the knowledge, care and assistance provided was excellent.
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Date of stay: May 2022
Value
Cleanliness
Service
1 Helpful vote
Helpful
we went to the bar for having a drink and the service was a disaster. We have been waiting for a waiter 10 minutes, were serviced with warm sparkling water and low knowledge about the chosen bottle of white wine. after a desperate talk with the bar tender we were informed that due to Covid problems the bat was understaffed. This should not happen in St Regis
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Date of stay: April 2022
Rooms
Service
2 Helpful votes
Helpful
Response from Ombretta Comito, Guest Services / Front Office at The St. Regis Florence
Responded 3 May 2022
Dear 277dimitarg, Allow us to thank you for sharing with us your recent experience at the Bar. We would like to assure that our hotel always seeks to provide a genuine hospitality maintaining the very highest standards of quality and service. We do apologize if your expectations were not met. We look forward to being of service to you on many occasions further to come. Sincerely, Ombretta The Guest Experience Manager
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As the great Renaissance poets of yesteryear espoused, “If only to be young and in love in the St Regis in Florence.” And indeed, it is true. We visited the St Regis at the start of our honeymoon in this great country and I cannot fathom a better landing spot. We enjoyed rest and luxury in this beautiful hotel from the get/go. The rooms were personally designed and built by Michelangelo in his later years. Ok, maybe not, but they do feel regal and dignified, and you can look out and see the bridges Michelangelo designed from your window overlooking the river. And that is real. The staff was wonderful. The concierge helped with all our reservations and planning. The “butlers” brought a freshly made French press of coffee to our room every morning. And the location is absolutely perfect to access the main parts of town, museums, and the squares, without being right in the thick of the crowds and noise. I’m also going to buy their mattress because I’ve never slept so well. Was it all dream? Or is this the dream… and the St Regis is the only thing that’s real?…
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Date of stay: March 2022Trip type: Travelled as a couple
1 Helpful vote
Helpful
PRICE RANGE
US$683 - US$1,408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis florence hotel florence, florence grand hotel, grand hotel florence
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
99
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Claim Your Listing Frequently Asked Questions about The St. Regis Florence
Which popular attractions are close to The St. Regis Florence?
Nearby attractions include Francesco Lionetti (0.4 km), Chiesa di San Salvatore in Ognissanti (0.09 km), and Church of Santa Maria Novella (0.4 km).
What are some of the property amenities at The St. Regis Florence?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at The St. Regis Florence?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Florence?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to The St. Regis Florence?
Conveniently located restaurants include Ristorante Taj Palace, Buonamici Pasticceria Artigianale, and Gunè San Frediano.
Are there opportunities to exercise at The St. Regis Florence?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does The St. Regis Florence have airport transportation?
Yes, The St. Regis Florence offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The St. Regis Florence located near the city centre?
Yes, it is 0.8 km away from the centre of Florence.
Are any cleaning services offered at The St. Regis Florence?
Yes, dry cleaning and laundry service are offered to guests.
Does The St. Regis Florence offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.