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29/10/2017 30/10/2017
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    Helvetia & Bristol - Starhotels Collezione

    Via De' Pescioni 2, 50123, Florence, Italy
    011 39 390 552 6651
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    Lowest prices for your stay
    29/10/2017 30/10/2017
     6 people are viewing this hotel
    US$410
    US$415
    US$415
    Traveller (77)
    Room & Suite (175)
    Dining (47)
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    Overview
    • Excellent63%
    • Very good22%
    • Average8%
    • Poor3%
    • Terrible4%
    Travellers talk about
    “old world” (7 reviews)
    “room faces” (2 reviews)
    “great location” (18 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Hotel de La Ville
    803 reviews
    #69 of 410 hotels in Florence
     
    Hotel Brunelleschi
    2,830 reviews
    #23 of 410 hotels in Florence
     
    Golden Tower Hotel & Spa
    1,282 reviews
    #15 of 410 hotels in Florence
     
    Hotel Pendini
    1,881 reviews
    #36 of 410 hotels in Florence
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (157)
    There are newer reviews for Helvetia & Bristol - Starhotels Collezione
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    21 - 25 of 120 reviews

    Reviewed 10 July 2017

    If it helps readers at all: we went back. Back this beautiful property where even the most basic room choice will create indelible memories of one of the world's great cities, from the most personal of touches to the service gestures from start to finish....More

    Thank DIvoyages
    Reviewed 7 July 2017

    A well located, well maintained hotel in central Florence. Old fashioned, but pleasant surroundings, good service-sometimes excellent, a useful business center. Hotel is a block from main shopping street, Via Tornabuoni, and a short walk to Uffizi or railroad station.

    1  Thank jgarcia21
    Reviewed 5 July 2017 via mobile

    The overall experience is comparable to a 4.5 - 5 star hotel in North America: The staff is super helpful, rooms are large and well appointed and major tourist attractions are within walking distance. The breakfast buffet was quite good too.

    Thank CDNpassport
    Reviewed 3 July 2017

    This hotel has a great location. 5 min walk to Piazza della repubblica, and @ 10 min walk to Piazza della signoria, Ponte Vecchio and the Duomo. The hotel was beautiful, our room was lovely. The breakfast room was spacious and comfortable. The staff was...More

    Thank LAT681
    Reviewed 2 July 2017 via mobile

    We are currently staying at this hotel and with a tour group. The lobby is charming but the rooms look nothing like the website pictures. They show one particular room that looks updated and I'm told that's a rooftop suite. We went down to the...More

    Thank lharp921
    Response from Luana M, Management Assistant at Helvetia & Bristol - Starhotels CollezioneResponded 8 August 2017

    Dear Guests, Thank you for taking the time post your review on Tripadvisor. We are sorry to learn that you have not been fully satisfied with your last stay with us, for which we apologize most sincerely. As a matter of fact, the Helvetia &...More

    Hotel de La Ville
    803 reviews
    #69 of 410 hotels in Florence
     
    Hotel Brunelleschi
    2,830 reviews
    #23 of 410 hotels in Florence
     
    Golden Tower Hotel & Spa
    1,282 reviews
    #15 of 410 hotels in Florence
     
    Hotel Pendini
    1,881 reviews
    #36 of 410 hotels in Florence
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Airport Transportation
    • Business Centre with Internet Access
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$269 - US$666 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #82 Business Hotel in Florence
    • #89 Luxury Hotel in Florence
    • #100 Family Hotel in Florence
    • #106 Romantic Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 67
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Orbitz, Booking.com, Agoda, Priceline, Ctrip TA, Cancelon, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Helvetia & Bristol - Starhotels Collezione reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Duomo
    • Also Known As
    • Helvetia And Bristol Hotel ,
    • Helvetia Bristol Hotel ,
    • Helvetia Bristol Florence
    Add Photo Photos
    Traveller (77)
    Room & Suite (175)
    Dining (47)
    Hotel & Grounds (105)
    Bathroom (4)
    Nearby
    Duomo
    Florentia, as it was called by Latins, is permeated by
    an eternal beauty spread in all corners of the city.
    The historic center is characterized by the immensity
    of the Duomo, able to transport tourists into the
    brightest age of Florence: the Renaissance. Who does
    not know the Brunelleschi Dome, San Giovanni
    Baptistery and the Giotto’s Campanile? Everything is
    enclosed here and it would be easy to imagine the city
    ...More
    Hotel Pendini
    1,881 reviews
    .10 km away
     
    Hotel Brunelleschi
    2,830 reviews
    .28 km away
     
    Hotel de La Ville
    803 reviews
    .12 km away
     
    Golden Tower Hotel & Spa
    1,282 reviews
    .13 km away
     
    Nearby Restaurants
    Ristorante Self-Service Leonardo
    641 reviews
    .13 km away
    Briscola
    325 reviews
    .09 km away
    Procacci
    450 reviews
    .07 km away
    Hard Rock Cafe Florence
    2,782 reviews
    .10 km away
    Nearby Attractions
    Palazzo Strozzi
    723 reviews
    .06 km away
    Piazza della Repubblica
    929 reviews
    .15 km away
    Via de' Tornabuoni
    207 reviews
    .16 km away
    Santi Michele e Gaetano
    72 reviews
    .10 km away
    Ask a question
    Questions & Answers
    nixongupta
    I am sorry i do not agree with the management, i would like to clarify that yes regarding my review of Hell Helvetia & Bristol, i did check in the room with 1 adult that is me and 2 children. IS the hotel trying to say that because i checked in with 1 adult and 2 children whose ages were 8 and 10 they allotted me the worst room in the hotel ? Also after complaining repeatedly the hotel the next day very reluctantly that too after my instance spoke to the hotel manager who eventually agreed to change my room where the Ac was finally working, i never asked the hotel for an upgraded room which they so claim they allotted to me the next day. Nevertheless it was one of my worst experiences at in Italy from all the hotels i have stayed so far. I will definitely not like to visit this hotel again. I had made this booking with orbitz and after my return back home from Italy i asked orbitz for a refund for the 1st night for the inconvenience caused to me they said they would check with the hotel and the response received by Orbitz from the hotel was sorry they cant do anything as they supposedly allotted me a better room the next day which i never ince asked for the only thing asked by me was a working Air conditioner and also the hotel responded by saying because i was 3 guests it was not possible. If they had issues with the 3rd guest ( 1 adult and 2 Children) sharing the room they should have made this issue at the time of check in, they should have told me at the time of check in about any charges etc if any about the 3rd guest, they did not raise this issue as there were 2 children who were sharing the room with me. Its no justification for not paying compensation or refunding the amount for the 1st night for the terrible stay at the hotel.
    10 June 2017|
    Answer
    Response from lindajp |
    If you don't buy the bed and breakfast package, how much is the hotel's breakfast?
    0
    Votes
    Stefano S
    25 January 2017|
    AnswerShow all 3 answers
    Response from Luana M | Property representative |
    Dear Madam, Dear Sir, we do have two lifts to reach the rooms in our hotel floors. Thank you. Best regards, LM
    0
    Votes
    Google Translation
    ecort2013
    12 September 2016|
    AnswerShow all 5 answers
    Response from Luana M | Property representative |
    Dear ecort2013, It is possible to reach the hotel by car, unfortunately we do not have parking available. It is possible to park the car in a Garage. The private Garage with which we usually work is the Garage International... More
    0
    Votes
    Google Translation
    Room Tips
    "Everything you might need, address it to the reception desk personnel... they will solve it fast and..."
    Read review
    "We loved our large room #163 (deluxe double) which faces the west on a small street Via dei Pescioni."
    Read review
    "Centrally located"
    Read review
    "Rooms without city view are much more quiet"
    Read review
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