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27/8/2017 28/8/2017
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    Helvetia & Bristol Hotel

    Via De' Pescioni 2, 50123, Florence, Italy
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    27/8/2017 28/8/2017
    Savings alert: 26% below average rate

    The price you found is 26% lower than this hotel's average rate of US$470/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$361
    US$350
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    US$361
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    Traveller (66)
    Room & Suite (174)
    Dining (47)
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    Overview
    • Excellent61%
    • Very good23%
    • Average9%
    • Poor3%
    • Terrible4%
    Travellers talk about
    “old world” (6 reviews)
    “star hotel” (8 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    5.0 Star Hotel
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    Golden Tower Hotel & Spa
    1,232 reviews
    #16 of 412 hotels in Florence
     
    Palazzo Vecchietti Suites and Studios
    378 reviews
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    Hotel Brunelleschi
    2,774 reviews
    #24 of 412 hotels in Florence
     
    NH Collection Firenze Porta Rossa
    2,103 reviews
    #33 of 412 hotels in Florence
     
    Rooms
    27 Aug28 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (143)
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    Time of year
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    1 - 5 of 109 reviews

    Reviewed 6 days ago

    My parents and I spent two nights in July in this beautiful hotel and, as returning guests we knew exactly what to expect, and that is service, location, comfort on the highest level! And hotel certainly exceeded our expectations which were already very high! Due...More

    Thank kulauzov
    Reviewed 1 week ago

    We absolutely loved this hotel. Throughout our entire stay, the service was perfect and everyone was so helpful. The hotel itself is located in a great spot - convenient to the Duomo and many other places, making it super convenient. The hotel lobby is very...More

    Thank EllieEvans
    Reviewed 2 weeks ago via mobile

    We were lucky enough to spend 5 days at this lovely old world hotel in the heart of Florence. The rooms are lovely, the breakfast has a wonderful array of foods and staff are charming. We had dealings with Davide and Alessandro and we were...More

    Thank Connie L
    Response from Luana M, Management Assistant at Helvetia & Bristol HotelResponded 1 week ago

    Dear Connie L, Thank you so much for taking the time to write such amazing review regarding your recent stay with us here on TripAdvisor.com. Your recognition of our dedicated staff is very much appreciated. We are also delighted to learn that you enjoyed our...More

    Reviewed 3 weeks ago

    We only stayed here two nights and were grateful to leave. It was unfortunate, because the hotel is billed as ultra luxury and when you walk in you feel as though you are walking into a truly grand hotel. The lobby is tasteful, oozing old...More

    1  Thank Waivedance
    Response from Luana M, Management Assistant at Helvetia & Bristol HotelResponded 2 weeks ago

    Dear Guest Waivedance, We thank you for your feedback and we are concerned to read your comments outlining your disappointment towards your experience at the Helvetia & Bristol. First we apologize for any inconvenience that took place during your recent stay in Florence. To be...More

    Reviewed 3 weeks ago

    My wife and I were traveling with a group and we stayed 2 nights at the Helvetia & Bristol Hotel in May 2017. The property has a great location and is an easily walk to many sites in Florence. We were given room 155. It...More

    Thank Greg R
    Response from Luana M, Management Assistant at Helvetia & Bristol HotelResponded 2 weeks ago

    Dear Guest Greg R, Thank you for sharing your feedback on Tripadvisor. We are sorry that your last experience did not meet with your expectations, for which we apologize. The Helvetia & Bristol is a historical building offering rooms and suite individually furnished and decorated,...More

    Golden Tower Hotel & Spa
    1,232 reviews
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    Palazzo Vecchietti Suites and Studios
    378 reviews
    #1 of 412 hotels in Florence
     
    Hotel Brunelleschi
    2,774 reviews
    #24 of 412 hotels in Florence
     
    NH Collection Firenze Porta Rossa
    2,103 reviews
    #33 of 412 hotels in Florence
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Concierge
    • Multilingual Staff
    • Dry Cleaning
    • Airport Transportation
    • Business Centre with Internet Access
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$257 - US$895 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #82 Business Hotel in Florence
    • #91 Luxury Hotel in Florence
    • #100 Family Hotel in Florence
    • #106 Romantic Hotel in Florence
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 67
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Cancelon, Hotels.com, Travelocity, TripOnline SA, Expedia, Orbitz, Priceline, Hotwire, Cheap Tickets, Ctrip TA, Agoda, getaroom.com and HotelQuickly so you can book your Helvetia & Bristol Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Italy >
    • Tuscany >
    • Province of Florence >
    • Florence >
    • Duomo
    • Also Known As
    • Helvetia And Bristol Hotel ,
    • Helvetia Bristol Hotel ,
    • Helvetia Bristol Florence
    Add Photo Photos
    Traveller (66)
    Room & Suite (174)
    Dining (47)
    Hotel & Grounds (95)
    Bathroom (4)
    Nearby
    Duomo
    Florentia, as it was called by Latins, is permeated by
    an eternal beauty spread in all corners of the city.
    The historic center is characterized by the immensity
    of the Duomo, able to transport tourists into the
    brightest age of Florence: the Renaissance. Who does
    not know the Brunelleschi Dome, San Giovanni
    Baptistery and the Giotto’s Campanile? Everything is
    enclosed here and it would be easy to imagine the city
    ...More
    Hotel Brunelleschi
    2,774 reviews
    .28 km away
     
    Palazzo Vecchietti Suites and Studios
    378 reviews
    .05 km away
     
    Golden Tower Hotel & Spa
    1,232 reviews
    .13 km away
     
    NH Collection Firenze Porta Rossa
    2,103 reviews
    .17 km away
     
    Nearby Restaurants
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    .09 km away
    Procacci
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    .07 km away
    Hard Rock Cafe Florence
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    .10 km away
    Nearby Attractions
    Palazzo Strozzi
    703 reviews
    .06 km away
    Piazza della Repubblica
    888 reviews
    .15 km away
    Via de' Tornabuoni
    205 reviews
    .16 km away
    Santi Michele e Gaetano
    69 reviews
    .10 km away
    Ask a question
    Questions & Answers
    nixongupta
    I am sorry i do not agree with the management, i would like to clarify that yes regarding my review of Hell Helvetia & Bristol, i did check in the room with 1 adult that is me and 2 children. IS the hotel trying to say that because i checked in with 1 adult and 2 children whose ages were 8 and 10 they allotted me the worst room in the hotel ? Also after complaining repeatedly the hotel the next day very reluctantly that too after my instance spoke to the hotel manager who eventually agreed to change my room where the Ac was finally working, i never asked the hotel for an upgraded room which they so claim they allotted to me the next day. Nevertheless it was one of my worst experiences at in Italy from all the hotels i have stayed so far. I will definitely not like to visit this hotel again. I had made this booking with orbitz and after my return back home from Italy i asked orbitz for a refund for the 1st night for the inconvenience caused to me they said they would check with the hotel and the response received by Orbitz from the hotel was sorry they cant do anything as they supposedly allotted me a better room the next day which i never ince asked for the only thing asked by me was a working Air conditioner and also the hotel responded by saying because i was 3 guests it was not possible. If they had issues with the 3rd guest ( 1 adult and 2 Children) sharing the room they should have made this issue at the time of check in, they should have told me at the time of check in about any charges etc if any about the 3rd guest, they did not raise this issue as there were 2 children who were sharing the room with me. Its no justification for not paying compensation or refunding the amount for the 1st night for the terrible stay at the hotel.
    10 June 2017|
    Answer
    Response from lindajp |
    If you don't buy the bed and breakfast package, how much is the hotel's breakfast?
    0
    Votes
    Stefano S
    25 January 2017|
    AnswerShow all 2 answers
    Response from Luana M | Property representative |
    Dear Madam, Dear Sir, we do have two lifts to reach the rooms in our hotel floors. Thank you. Best regards, LM
    0
    Votes
    Google Translation
    ecort2013
    12 September 2016|
    AnswerShow all 5 answers
    Response from Luana M | Property representative |
    Dear ecort2013, It is possible to reach the hotel by car, unfortunately we do not have parking available. It is possible to park the car in a Garage. The private Garage with which we usually work is the Garage International... More
    0
    Votes
    Google Translation
    Room Tips
    "Rooms without city view are much more quiet"
    Read review
    "Avoid Room 155"
    Read review
    "Here's the place to splurge on a suite or room with terrace...unforgettable"
    Read review
    "Low floor rooms facing the front hear the street noise at night"
    Read review
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