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Helvetia & Bristol Hotel

getaroom.comUS$436*
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#141 of 421 Hotels in Florence
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$648*
US$436*
Great Deal
US$613*
US$528*
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Helvetia & Bristol Hotel
Helvetia & Bristol Hotel
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514 Reviews from our TripAdvisor Community

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Showing 402: English reviews
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Fremont, California
Reviewed 4 days ago NEWvia mobile

I stayed here for 3 nights, after a trip to Venice, and before Rome. The room was beautiful, tidy, and the bathroom was wonderful. The service was impeccable, whether they had to break into my safe, or send a number of bottle of Olive Oil and Wine home to friends on the states. The staff was incredibly kind and ready...

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Helpful?
Thank dimarti60
Palm Beach Gardens, Florida
Reviewed 2 weeks ago via mobile

I can't see how anyone would think that this hotel is nice. The rooms are absolutely horrendous! It needs a ton of renovation starting with the carpet. Old ugly green and dirty! Wear your shoes! Non existent wifi. So spotty that you can never depend on it. Good location but that is it. Would never recommend.

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Helpful?
1Thank Wendy R
Luana M, Management Assistant at Helvetia & Bristol Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Helvetia & Bristol. We are sorry to hear that your last experience did not meet with your expectations. Good note has been taken regarding your opinion about the general conditions of the rooms. The hotel is housed in an historical building, which is constantly...

Reviewed 2 weeks ago

This hotel should not have a 4 star rating. It has a great location but so do many other hotels in Florence. We were upgraded to a junior suite. The furnishings looked like they were bought at a thrift shop; shabby, old and dirty. The carpet in the room looked old, dirty and threadbare. There was no place to even...

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Helpful?
1Thank Allie R
Luana M, General Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your comments about the Helvetia & Bristol. You’re absolutely right, the hotel has 5 star rating and not 4 as you have mentioned on your review. The Helvetia & Bristol is a luxury boutique Hotel with a cosy concept and typical Florentine ambience in a renaissance palace. The interior decor...

Monte-Carlo, Monaco
Reviewed 2 weeks ago

The Hotel is located in the heart of Florence, close to all the most significant places, I came with the car, left it at the Hotel and did not touch it till I left... The staff is wonderful, the remember and use your name at every opportunity, very kind and helpful. You really feel like in a private house, if...

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Helpful?
Thank Varenne1964
Luana M, Management Assistant at Helvetia & Bristol Hotel, responded to this review

Dear Guest Varenne1964, Thank you for taking the time to review our hotel on Tripadvisor! We are overjoyed to learn that our staff took great care of you and please be assured that your kind compliments will be shared with the team, as it will be a great motivation for them to continue delighting our guests in all aspects. We...

Reviewed 3 weeks ago via mobile

My wife and I stayed at the Helvetia & Bristol from March 31 to April 3rd. We loved the place. Great location. Great breakfast. Great restaurant. Nice room with comfortable bed. Stylish lobby with working fireplace. Staff was friendly and supportive. Arranged for driver to take us on a tour of the Chianti region including a couple vineyards. And it's...

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Helpful?
Thank Allen F
Luana M, Management Assistant at Helvetia & Bristol Hotel, responded to this review

Dear Guest Allen F, Thank you for taking the time to post your review on Tripadvisor. Pls let us say that we are proud to know you and your wife had on the whole a great experience! We sincerely hope that you will always make the Helvetia & Bristol your “home” whenever you are in Florence. With our best regards,...

Chicago
Reviewed 3 weeks ago

We chose this hotel for its location - which really was perfect for us. It was a short walk to everything in city center that we wanted to explore. The staff was extraordinarily attentive and really had a team approach. For example, when housekeeping knocked offering a turn down service, I declined but asked a question about the air conditioning....

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Helpful?
Thank Beachmom2kids
Luana M, Management Assistant at Helvetia & Bristol Hotel, responded to this review

Dear Guest Beachmom2kids, We wish to thank you for sharing your detailed views with us. We are happy to know you and your family were satisfied with the hotel facilities and services. Rest assured we will continuously provide you and all our valued guests the best service you truly deserve while staying at our resort. Obviously we are also taking...

Fleet
Reviewed 4 weeks ago

This is a really nice hotel. Bedroom was wonderful, large and comfortable. The staff could not have been more helpful. The location was ideal for visiting the city and restaurants, but sadly also presented the only negative, with lots of street noise on Friday and Saturday night (Sunday was nice and quiet). Nothing the hotel could do about this and...

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Helpful?
Thank FleetGB
Luana M, Management Assistant at Helvetia & Bristol Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback on Tripadvisor. We gladly appreciate your takingthe time to share your views with us and truly inspiring to learn you enjoyed your stay at the Helvetia & Bristol.visit to the property. We have noted your comments about the noise and we sincerely regert for the disturbance. Our downtown location can mean extra...

New York City, New York
Reviewed 24 March 2017 via mobile

I visited the Bristol with my best friend for a little girls trip. We came to visit two close friends who live in Florence. Every single time my friends visited me at the hotel they were essentially harrased and given a limit of time they could visit as well as having their ids taken from them. The experience was beyond...

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Helpful?
Thank castillo193
Luana M, General Manager at Helvetia & Bristol Hotel, responded to this review

Dear Guest, We would like to thank you for taking the time to advise us of your observation and for your feedback. I was very concerned about your comments regarding your recent experience at the Helvetia and Bristol and in particular about the behaviour of our staff which is constantly trained to provide the highest level of service. We would...

London, United Kingdom
Reviewed 10 March 2017

This is truly a stunning hotel. The location is perfect, just off the Piazza della Signoria, and the rooms are simply opulence in furniture form! The suite we stayed in was bigger than our flat! The interior is exquisite, absolutely what you would want and hope for from a 5 star hotel in Florence; the staff attentive, helpful, professional but...

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Helpful?
Thank glutton4nourishment
Luana M, Assistant Management at Helvetia & Bristol Hotel, responded to this review

Dear glutton4nourishment, It was very thoughtful of you to write on Tripadvisor your opinions, which we very much appreciated, please be assurted that our staff will be more than delighted to hear your courteous words of appreciation! We are very glad to learn that you enjoyed your stay with us and that both our services and staff have somehow contributed...

Eastbourne, United Kingdom
Reviewed 28 February 2017 via mobile

Great location in the centre, so able to walk everywhere, although some outside noise at night. Very comfortable & elegant hotel. Staff friendly & very helpful. Good selection on offer for breakfast, but didn't dine there.

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Helpful?
Thank annienash

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14/05/2017 15/05/2017
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Staying in Duomo

Neighbourhood Profile
Duomo
Florentia, as it was called by Latins, is permeated by an eternal beauty spread in all corners of the city. The historic center is characterized by the immensity of the Duomo, able to transport tourists into the brightest age of Florence: the Renaissance. Who does not know the Brunelleschi Dome, San Giovanni Baptistery and the Giotto’s Campanile? Everything is enclosed here and it would be easy to imagine the city as it was in ancient times, with maids walking in the main square and horses carrying coaches. Nowadays, roads are busy with street artists. Rustic Tuscan bakeries give way to fashion shops; just stop for a few minutes in the middle of Piazza della Repubblica to enjoy the colors and sweet melody of the carousel that will bring back great memories from anyone’s childhood.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Helvetia & Bristol, a historic property located amongst Florence's many cultural treasures. The Hotel Helvetia & Bristol is undoubtedly the only place to stay when in Florence. As a World Heritage site and magnetic cultural destination, it is the focal point for any visitor, and we are blessed by being at the heart of it all. Our front door opens onto the Palazzo Strozzi, a masterpiece of Florentine Renaissance architecture, along with an enviable location in the luxury shopping district. Our rooms and suites offer tasteful colour palettes and the carefully chosen antique furniture, objects d'art, paintings and rich furnishings are our hallmark in design. ... more   less 

Additional Information about Helvetia & Bristol Hotel

Address: Via De' Pescioni 2, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Duomo
Price Range: €225 - €619 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Helvetia & Bristol Hotel 5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotwire, Travelocity, Agoda, Cancelon, TripOnline SA, Priceline, Cheap Tickets, Booking.com, getaroom.com and HotelQuickly so you can book your Helvetia & Bristol Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Helvetia And Bristol Hotel
Helvetia Bristol Hotel
Helvetia Bristol Florence
Hotel Style:
#81 Business Hotel in Florence
#82 Luxury Hotel in Florence
#100 Family Hotel in Florence
#106 Romantic Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from Helvetia & Bristol Hotel staff and other travellers.
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3 months ago
Denver, Colorado
7 months ago
Nice, France
over a year ago
Anchorage, Alaska, Usa

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Questions? Get answers from Helvetia & Bristol Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room facing into courtyard for quieter room”
Beachmom2kids, 6 Apr 2017 | Read review
“First floor with views is good.”
Martinian, 3 Jan 2017 | Read review
“We enjoyed the large Panorama Suite and would recommend it..”
NY-traveler63, 30 Oct 2016 | Read review
“Rooms that don't face the street are quieter, but don't worry, each one is unique and, from what we saw, lovely.”
MMPB1963, 21 Oct 2016 | Read review
“If you want a quieter room go for one at the back of the hotel”
Maisie27, 26 Sep 2016 | Read review
5 of 5
getaroom.com
US$436* /night
View Deal
Hotels.comUS$613
Official WebsiteUS$528
TripAdvisorUS$436
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Prices are for 1 room, 2 adults
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