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Traveller (19)
Room & Suite (12)
Dining (1)
  • Excellent10%
  • Very good18%
  • Average31%
  • Poor16%
  • Terrible25%
10 Sep 2017
8 Oct 2017
Free Wifi
Free Parking
Breakfast included
Room Service
All hotel details
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Reviews (113)
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1 - 5 of 60 reviews
Reviewed 8 October 2017

Do not stay here. Myself and a friend were supposed to be there for a 6 night stay. However, when we got there, there were 10 guys who appeared to be friends with the receptionist catcalling (stuff including, but not limited to, 'HOW MUCH'). Later...More

Thank Millie S
Reviewed 11 September 2017 via mobile

This hostel is one you should avoid if you can. It's not the worst, but it's just, odd... The hostel consists of rooms spread across 3 seperate buildings which have different key sets and WiFi passwords. For our group of 5 spread across two buildings,...More

Thank Tim R
Reviewed 23 June 2017

I would not stay here unless you want to be covered from head to toe in bed bugs bites. Paid for a private room. One bed didn't even have a sheet/blanket or pillow, no air conditioning in 30 degree heat. Whole place smelt of sewage....More

Thank Megan M
Reviewed 6 March 2017 via mobile

On the first day when I and my friend arrived the accommodation near to the central station, we tackled the problem of checking in, since the check in time there is not flexible. We then walked in New Ostel and stayed for a night. The...More

Thank cwsshirley
Reviewed 24 February 2017 via mobile

Ciao Tutti ,I went to the Ostel hostel for a day/week and stayed for many months Position is perfect ,Owners staff cleaners all friendly and helpful and genuinely care for the guests comfort and having a pleasant stay in Florence . I found it clean...More

Thank robnatoli
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Top amenities
Free High Speed Internet (WiFi)
Price range
US$31 - US$84 (Based on Average Rates for a Standard Room)
Price range
US$31 - US$84 (Based on Average Rates for a Standard Room)
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Traveller (19)
Room & Suite (12)
Dining (1)
Santa Maria Novella
Santa Maria Novella train station welcomes the
majority of the people arriving in Florence, which
might explain the hectic pace. Commuters and tourists
come across the constant hustle and bustle of the
station before exiting, taking a few steps and
stopping amazed in Piazza di Santa Maria Novella. It
is impossible not to admire the the square, housing
one of the most charming basilicas in Florence. The
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Room Tips
"choose rooms on the remote building, ground floor ; they got a very nice old garden. If you are a group you..."
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"Ask to actually be IN the hostel, not the building across the road. I think the rooms were a lot nicer in the..."
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"Carry your own handwash!!"
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"Ask for a room in the main building."
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