DO NOT STAY HERE! We booked Apartments La Borsa through Airbnb, hosted by Bita. Because our flight was delayed, Bita told us she could not meet us and we would not be able to check in that night. As a result, we had no lodging for our first night in Florence and had to book elsewhere. She then told us verbally that she would give us a refund for that first night, but after we departed, she refused and stopped responding to our messages. This was the worst Airbnb experience I’ve ever had and the worst I’ve ever been treated by an Airbnb host. If you value having a reliable place to stay on your travels, DO NOT stay at these apartments (and AVOID Bita).
La posizione è il punto forza di questo grande appartamento confortevole, vi è davvero tutto il necessario per un soggiorno in autonomia. L’appartamento viene consegnato pulitissimo e corredato di kit di cortesia molto apprezzati, oltre che di tutti gli utenti da cucina. Tutto il personale è gentilissimo e ti mette a tuo agio. Il sottostante ristorante pizzeria è un notevole valore aggiunto, si mangia bene ed essendo ospiti degli appuntamenti si ricevono coccole in più. Non è insonorizzato.
Ospitalità e cordialità infinita da parte di tutto lo staff e soprattutto dalla gentilissima signora che ci ha accolti, facendoci sentire subito a nostro agio e non facendoci mancare nulla durante tutto il soggiorno. Stanze ben arredate e con ogni comfort. Cibo ottimo nel ristorante sotto l’appartamento gestito sempre dallo staff con ottime pietanze tra cui pizza, primi e varietà locali. Il punto è perfetto poiché si trova di fronte Palazzo Vecchio e piazza della Signoria, sulla destra a 200 metri Ponte Vecchio, quindi ci troviamo nel cuore della città. Nel vicolo alle spalle dell’appartamento c’è il Garage delle Terme dove poter lasciare il proprio mezzo. Insomma, nel nostro soggiorno avevamo tutto a portata di mano. Sicuramente ci torneremo! Bella esperienza :)
The apartment is very clean and the staff very friendly . The place is horribly noisy . At night you hear the noise from the street , the music from the bar . We tried to sleep with '' ear plug '' . We couldn't fall asleep before 1am the morning . SO NOISY !!!!! We sent an email to the owner but her answer was very rude . At least '' Just pay and chut up '' I don't recommand this place if you want to sleep !!!!!!!
We had a lovely stay at Apartments La Borsa. The apartments (only 5 total), are located above the La Borsa Restaurant, who manages the hotel as well. We stayed in the Uffizi suite. There isnt a check-in desk or anything, the restaurant manager checked us in and brought us up to our room; it has an elevator which was nice. The room was HUGE with a separate bedroom and sitting area, and also a kitchenette with everything you could need- sink, utensils, microwave, extra glasses, refrigerator, etc. a Nespresso maker too. A welcome bottle of wine was a lovely touch that we appreciated! It is a bit noisy as the hotel is right off of the main road, but nothing earplugs couldn’t fix. The location is fantastic! About a 12 minute walk to the train station, with a plethora of shops and restaurants outside your doorstep. Our only issue was that we got locked out of the hotel entrance when returning one evening. We didn’t hear the manager mention a small key on the wall in our room to open the front door if you return late at night. So that was frustrating. Note- do not forget that little key if you go out at night! (You will be standing in the alley trying to find someone to let you in for a long time otherwise!) Other than that mishap, we had an excellent stay. You won’t find a larger hotel room than this in Europe! WiFi was speedy and the Air Conditioning was awesome (not a wimpy barely blowing air that takes an hour to cool like some places). Fast powerful and cool. Which after long hot days of being out and about was wonderful!! The restaurant also gives hotel guests a 25% discount. Highly recommend this property and would definitely stay again! …
Appartement spacieux, très jolie et conforme aux photos! Personnel attentionné et très sympathique, la localisation est parfaite pour accéder aux sites de Florence et faire les magasins sans s’encombrer. Isolation phonique un peu légère mais on l’oubli vite une fois sur place. Idéal pour un couple. Je le recommande vivement
Overall, the apartment was nice , very clean, and organized. Came with complimentary wine and water, and even gave us champagne to celebrate my wife’s birthday. Extremely noisy though and sometimes it kept us up since walls are so thin, and just know that although it’s somewhat like a hotel, they do not clean daily or change the towels, and have a strict 10 am checkout time.