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Viale Fratelli Rosselli 14, 50123, Florence Italy
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About

#22 of 431 hotels in Florence
Location
Cleanliness
Service
Value
Opened in June 2018, The Moon is a 4-star Superior boutique hotel where elegance, design and warm welcome come together naturally. The Moon Boutique Hotel is set in Florence in the Tuscany region, 800 meters from Fortezza da Basso. Each accommodation at the 4-star hotel has garden views, and guests can enjoy access to a hot tub. Located in the Porta al Prato district, the hotel is within an 11-minute walk of Santa Maria Novella. The hotel will provide guests with air-conditioned rooms with a bidet, free toiletries, a flat-screen TV with satellite channels and Blu-ray player. The rooms are fitted with a kettle, while selected rooms have a balcony and others also feature city views. At The Moon Boutique Hotel e SPA rooms are fitted with a private bathroom. A continental breakfast is served every morning at the property. The accommodation offers a terrace. Speaking German, English and Spanish, staff are always on hand to help at the reception. Strozzi Palace is 1.2 km from The Moon Boutique Hotel e SPA. Florence Airport is 4 km away.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Sauna
Free breakfast
Car hire
Spa
24-hour security
Parking
Wifi
Bar / lounge
Coffee shop
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Taxi service
Hammam
Steam room
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Bathrobes
Room service
Safe
Telephone
VIP room facilities
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Charming
Languages Spoken
English, French, Spanish, Italian and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
62Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
247Reviews6Q+A23Room tips

Reviews
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Traveller rating
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Most Recent
Ola H wrote a review 7 Aug
Haifa, Israel1 contribution1 helpful vote
Perfect stay at Florence!! Combining the spa experience after a long walking day roaming around the city was just perfect. The hotel is clean and luxurious looking. The bed was so comfortable. The parking lot is safe. The breakfast was delicious and rich of options, the best breakfast we had at a hotel so far. The staff were so kind, they replaced the refrigerator as soon as we told them it was disfunctioning. I am so happy we chose to stay there. It exceeded our expectations, will definitely come back again.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lorenzo Genzano, Proprietario at The Moon Boutique Hotel & Spa
Responded 1 week ago
Dear Olah, When we read your lovely feedback of your recent stay with us at The Moon Hotel, needless to say it left every member of our team with a broad smile and a happy heart. Thank you so much from all of us for your kindness. Your review says it all and that is exactly what we always endeavour to achieve when guests are choosing to stay at our intimate and homely hotel. Once again thank you and we really hope to welcome you back to your Florence home very soon. Best regards, Ivan, Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pipa wrote a review 7 Aug
Finland8 contributions1 helpful vote
We spent one night here on our honeymoon. The place is elegantly furnished and the spa is luxurious. Rooms are very tidy and charming. 5/5 definately would go back there again. It is within a reasonable walking distance from all the main spots and easy to reach by car since it is just outside the ZTL zone. Breakfast was very good and the reception staff were extremely welcoming and professional.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Parking is possible at the hotel for extra cost. The hotel is easy to reach by car.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lorenzo Genzano, Proprietario at The Moon Boutique Hotel & Spa
Responded 1 week ago
Dear Journey, Thank you so much for posting your review on Tripadvisor following your most recent stay with us. Your kind comments about the hotel and the staff are very much appreciated and make what we do all the more worthwhile. We look forward to welcoming you back for many years to come. Kind regards, Ivan, Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maryse G wrote a review Jul 2022
1 contribution1 helpful vote
I have been staying here for 2 weeks while attending a cooking school. The personal is very amicable , always available to make your stay memorable. Locate near the tram. Limited restaurants close by but still available within walk-in distance. Great SPA to relax after à long day.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lorenzo Genzano, Proprietario at The Moon Boutique Hotel & Spa
Responded 4 weeks ago
Dear Maryse, It was a real pleasure having you as a Guest, and chatting with you. Thank you for highlighting the strengths of our Hotel. We are happy our staff was able to make your stay memorable, and we hope to welcome you again for your next cooking class. Best regards, Ivan, Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A Raz wrote a review Jul 2022
Birmingham, United Kingdom330 contributions77 helpful votes
The room is very clean and beautiful. The staff are super friendly and helpful. They give you free tram tickets so you can commute to the Florence station easily. My only issue is that the AC takes a while to really cool down the room. In most cases that would be fine, but there was a heat wave during my stay so that's a bit annoying. Apart from that, everything is great and I would stay here again.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lorenzo Genzano, Proprietario at The Moon Boutique Hotel & Spa
Responded 11 Jul 2022
Dear Mr. Arisraz, thank you very much for your positive review. We are very pleased to hear that you appreciated the punctuality and professionalism of our staff. Regarding the air conditioning is concerned, we take this matter very seriously with the aim of improving ourselves even more. Hoping to welcome you back to The Moon Hotel soon! We send you our best regards, Bogdan Grosu Sales & Revenue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sydney wrote a review Jun 2022
Carlsbad, California5 contributions1 helpful vote
We stayed here for 2 nights and everything was wonderful. The hotel staff was friendly, accommodating, and very helpful. They have a 24/7 concierge. They helped us call cabs and gave us wonderful suggestions. The location is away from the main hustle and bustle but close enough to walk to everything. The bed was bigger than beds usually are in Italy and it was also comfortable. We could not hear any noises from the lobby or street from our room. The ambiance was very elegant and everything was super clean. They have a full hotel bar and breakfast in the morning. The breakfast here is delicious! They have a buffet style AND they also offer a menu for free. If I come back to Florence again I will definitely stay here.
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Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lorenzo Genzano, Proprietario at The Moon Boutique Hotel & Spa
Responded 22 Jun 2022
Dear Guest, thank you very much for your feedback, and for taking the time to share it. We can't thank you enough for your wonderful words regarding our Hotel, and we are so happy that your expectations were exceeded. Glad to hear that our Staff did a great job assisting you and offering the best service. Your review means a lot to us, as we work hard to satisfy our Guests' needs: thank you for letting us know we succeeded! We can't wait to have you here again, for another stunning experience! Wishing you the best, Ivan, Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rob wrote a review Jun 2022
12 contributions2 helpful votes
Excellent hotel! 5/5 stars and reasonably priced. Spa included, awesome breakfast included and friendly staff. Great service! It’s within a reasonable walking distance to downtown and right by a train and scooter hub. Will be back!
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lorenzo Genzano, Proprietario at The Moon Boutique Hotel & Spa
Responded 16 Jun 2022
Dear Robby, Thank you for taking the time to write about your pleasant experience at The Moon. We appreciate it very much and we are also pleased to read you liked so many aspects of our hotel. Hopefully we will have the pleasure of welcoming you again to your Florentine House! Come back soon! Best regards, Ivan, Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CAF63 wrote a review Jun 2022
United Kingdom27 contributions8 helpful votes
Loved this hotel, Beautiful reception area Lovely and helpful staff Room was so nice Breakfast was lovely Spa was an added bonus Great location , very quiet area 1 tram stop from the train station Would definitely stay here again
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lorenzo Genzano, Proprietario at The Moon Boutique Hotel & Spa
Responded 13 Jun 2022
Dear Guest, All the staff would like to thank you for your amazing review which highlights all the strengths of our Hotel. We are truly happy your stay was exceptional, and we would love to welcome you again for your next visit in Florence. Best regards, Ivan, Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TamiTravel wrote a review Jun 2022
Orlando, Florida97 contributions102 helpful votes
I travelled solo, with a car, stayed for 2 nights. As soon as I arrived, Bogdan at the front desk gratiously asked if I would like him to park my car. I was very grateful right away. You know how tiny those Italian parking spaces are? My room was spatious, impecabbly clean, beautiful and super quiet! I slept like a baby for those 2 nights! Obviously, the bed was very comfy, too. A/C worked great and the whole hotel also smelled wonderfully! I enjoyed the breakfast! OMG! Those chocolate croissants! Just wonderful! The hotel is about 20 minutes walk from the main sites in Florence, so not too bad and if you're travelling with a car, is still not in a forbidden zone, so you don't have to worry about that. When I was leaving, they were very helpful with unparking my car. I would recommend this lovely and beautiful hotel without reservations!
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lorenzo Genzano, Proprietario at The Moon Boutique Hotel & Spa
Responded 11 Jun 2022
Dear Guest, Thank you very much for your wonderful review and for the kind words you have reserved for us, we are happy to know that your stay lived up to your expectations, that you enjoyed our breakfast and in particular makes us happy to know that your experience with the team has been positive. His feedback is very important to us, thanks again from all the staff! Regarding the parking you are right that we have a convenient parking compared to other hotels because unfortunately in Florence the parking spaces are quite limited. We would be delighted to welcome you back to The Moon soon for your next Florentine vacation. We remain at your disposal for any information you may need in the future! Best regards, Bogdan Grosu Sales & Revenue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JoRo R wrote a review Jun 2022
Weesp, The Netherlands87 contributions26 helpful votes
We chose this hotel for it’s secure, non valet parking. It also turned out to be very clean and everything is new. We always got a friendly greeting by the staff, Bogdan and Ivan and they helped with telephone calls and reservations. The breakfast staff were also very friendly and the food was delicious. I am sorry we didn’t try the sauna. It is 20 min walk away from the ponto vecchio but if you plan a whole day in the city, then you don’t have to walk back and forth too often.
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Date of stay: May 2022Trip type: Travelled as a couple
Room Tip: Get there early for their private parking. There are limited spots
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lorenzo Genzano, Proprietario at The Moon Boutique Hotel & Spa
Responded 3 Jun 2022
Dear Guest, Thank you for your wonderful review, we are happy to know that your stay lived up to your expectations, that you enjoyed our hotel and in particular makes us happy to know that your experience with the team has been positive especially with myself and our colleague Ivan. His feedback is very important to us, thank you from all the staff of The Moon. We would be delighted to welcome you back to The Moon soon for your next Florentine holiday so you can also try the sauna of our brand new top quality wellness center. We remain at your disposal for any information you may need in the future. Best regards, Bogdan Grosu Sales & Revenue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Renee R wrote a review Apr 2022
4 contributions2 helpful votes
This was the best hotel we stayed out while in Italy. The rooms are elegant, the spa experience was truly unusual and beautiful, the front desk concierge (Ivan) was extremely solicitous and helpful, and our breakfast was delicious with very kind wait staff who we enjoyed making conversation with. It was only a lovely stroll away from anywhere we visited and in proximity to the river; if we had been a little more lazy we would have taken the tram conveniently located right in front of the hotel (but frankly noiseless). If you’re looking for a hotel in Florence, you found it.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lorenzo Genzano, Proprietario at The Moon Boutique Hotel & Spa
Responded 30 Apr 2022
Dear Mrs. Renee, Thank you for your great review. We are really happy to receive her and to know that her experience with us has been so positive. Thank you kindly for your enthusiastic review, please be assured that I will share your compliments with the entire staff, especially with Ivan. We look forward to having the opportunity to welcome you again soon and in the meantime we remain at your complete disposal. With regard, Bogdan Grosu Sales Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$190 - US$283 (Based on Average Rates for a Standard Room)
LOCATION
ItalyTuscanyProvince of FlorenceFlorenceFlorence Historic Center / Santa Maria Novella
NUMBER OF ROOMS
23
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Frequently Asked Questions about The Moon Boutique Hotel & Spa
Which popular attractions are close to The Moon Boutique Hotel & Spa?
Nearby attractions include Trip per Tre (0.5 km), Opera di Firenze (0.3 km), and Mercato delle Cascine (0.3 km).
What are some of the property amenities at The Moon Boutique Hotel & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at The Moon Boutique Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Moon Boutique Hotel & Spa?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at The Moon Boutique Hotel & Spa?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Moon Boutique Hotel & Spa?
Conveniently located restaurants include Ristorante Taj Palace, Casa Ciabattini, and Ristorante Gandhi Florence.
Are there opportunities to exercise at The Moon Boutique Hotel & Spa?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at The Moon Boutique Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Moon Boutique Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Romanian.
Are there any historical sites close to The Moon Boutique Hotel & Spa?
Many travellers enjoy visiting Duomo - Cattedrale di Santa Maria del Fiore (1.5 km), Florence American Cemetery (7.9 km), and Basilica San Miniato al Monte (2.8 km).